Customer service account representative Work, Jobs in Westcliff On Sea, Ess (with Salaries)

Sales & Business Development Representative
VSE AVIATION —Leigh-on-Sea
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
- Sales
- Driving
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Customer Service Assistant - Fixed Term Contract
OSB Group —Gillingham
- From £24,500 a year
- Full-time
- Cash handling
- Annual leave
SALES EXECUTIVE
Verisure Services (UK) Limited —Hullbridge
- £3,800 - £6,000 a month
- Full-time
- Sales
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Area Sales & Regional Account Manager
MGF —London
- Full-time
- Construction experience
- Time management
- Annual leave
- Employee assistance programme
Quick apply
9d
Regional Sales Rep (automotive parts sales)
OEConnection —Canterbury
- Full-time
- Sales
- Employee discount
- Life insurance
Supervisor
Ringway Jacobs —Chelmsford
- Maintenance
- Construction experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Pump Validation Engineer
PHINIA —Gillingham
- Full-time
Technical Sales - Pumps & Power
GAP Group —Tilbury
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
14d
Telesales / Business Developer
Howdens Joinery Co. —Gillingham
- Full-time
- Sales
- Annual leave
- Employee discount
2d
Area Sales Representative
AFI Group —Hutton
- Sales
- Business development
- Communication skills
- Employee discount
Quick apply
AI Solutions Architect
PHINIA —Gillingham
- Full-time
- Computer Science
- Engineering
- System design
Mobile General Maintenance Operative
Equans —Bexley
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Senior Quantity Surveyor
United Infrastructure —Hutton
- Microsoft Excel
- Microsoft Access
- Management
Quick apply
Electronics Hardware Design Engineer - Senior
PHINIA —Gillingham
- Full-time
- English
- Microsoft Office
- Analysis skills

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Telesales/Customer Success
Kick-Start Publishing limited —Royal Tunbridge Wells
Conduct outbound emails and telesales calls to prospective clients, engaging in B2B sales conversations to generate new business opportunities.
£24,420.00 - £42,082.82 a year
Quick apply
Field Sales Representative
Flatpay —London
Experience closing sales in a customer-facing role (B2B or B2C). Uphold ethical selling standards and champion customer satisfaction post-sale.
£60,000 - £70,000 a year
Quick apply

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customer service account representative jobs near westcliff on sea, ess

Sales & Business Development Representative

VSE AVIATION -
Leigh-on-Sea

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Sales
Customer service
ERP systems
Master's degree
Numeracy
Education
NVQ

Full job description

COMPANY DESCRIPTION:

Rotable Repairs Ltd, part of the VSE Aviation Group, is a UK based C&D rated Part 145 EASA and UK CAA/FAA Maintenance and Repair organisation for aircraft wheels and brakes, with an extensive capability list that supports the majority of current aircraft platforms trusted by airlines and aerospace organisations all over the world.

JOB SUMMARY:

This role is responsible for identifying new business opportunities while retaining and growing existing accounts. The successful candidate will obtain wheel & brake overhaul business & sell aircraft wheels and brakes by generating leads, educating prospects on products through communications and training, building strong customer relationships, and providing exceptional support. Acting as the primary point of contact between customers and the business, they will manage sales activities, including timely submission of quotes, order management, and after-sales support, while maintaining program business levels and pursuing new opportunities.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Identify and develop new business opportunities through networking, cold calling, email outreach, and market research, aligned with KPIs and revenue targets across the UK and EMEA (including travel and customer-facing engagement as required).
Manage and grow existing accounts while proactively developing new customers and market segments; build strong, positive, and profitable relationships through regular communication, cross-selling, and upselling.
Act as the primary point of contact for customers, delivering high levels of service including handling enquiries, preparing and submitting timely and competitive quotes, managing orders, and providing after-sales support.
Process customer orders accurately within the ERP system, ensuring smooth execution and delivery in line with customer expectations.
Maintain and track detailed records of customer interactions, sales activities and performance, including call activity, pipeline updates, territory analysis, and market insights.
Investigate and resolve customer issues and complaints promptly, documenting outcomes and recommending improvements where necessary.
Support strategic opportunities and collaborate on resolving complex or escalated customer matters.
Work closely with internal teams (including Production and Compliance) to ensure alignment with business objectives, meet customer requirements, and support export controls and regulatory compliance.
Manage and trade inventory to support sales growth, ensuring effective stock turnover, pricing strategy, cost control, and achievement of revenue and margin targets.
Analyse market trends, customer demand, and pricing to identify opportunities for growth and make informed recommendations on inventory investment and sales strategy.
Represent the Company at national and international trade shows, MRO conferences, and through digital platforms (e.g. LinkedIn) to promote products and services.
Drive revenue and margin growth by identifying and pursuing new opportunities, optimising pricing strategies, and contributing to overall commercial performance.
Undertake any additional duties as reasonably required by the Company, in line with your skills and experience.

MINIMUM REQUIREMENTS

Holder of a clean UK driving licence.
Master’s Degree, Integrated Master’s Degree.

Minimum of 7 years of relevant/technical work experience in sales.
Proficiency in Microsoft products (Excel, PowerPoint, Word, Outlook).
Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.
Reputable communicator through oral and written skills with customers, peers, and management.
Ability to work independently or with others in a collaborative team environment.
Ability to build effective working relationships with co-workers and customers.
High level of numeracy and appreciation of multi-currency deals.

PREFERRED REQUIREMENTS:

Fellowships, NVQ Level 5, Vocational Qualifications Level 7, Postgraduate Diplomas, PGCE, Postgraduate Certificates.

3+ years of relevant work experience.
Quantum Control ERP experience or related aviation information system experience.
4+ years of experience in the sales, customer service, and/or aviation industry.
Technical knowledge of aircraft components, preferably touching on MRO’s, aviation distribution or similar environments.

Rotable Repairs Ltd are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We value the unique contributions that every employee brings to our organisation and strive to ensure a fair and supportive recruitment process for all.

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customer service account representative jobs in westcliff on sea, ess

Sales & Business Development Representative

JUNIOR SALES ADVISOR

Junior Commercial Advisor

JUNIOR SALES CONSULTANT

Customer Service Assistant - Fixed Term Contract

SALES EXECUTIVE

Area Sales & Regional Account Manager

Regional Sales Rep (automotive parts sales)

Supervisor

Pump Validation Engineer

Technical Sales - Pumps & Power

Telesales / Business Developer

Area Sales Representative

AI Solutions Architect

Mobile General Maintenance Operative

Senior Quantity Surveyor

Electronics Hardware Design Engineer - Senior

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