House officer Work, Jobs in Westcliff On Sea, Ess (with Salaries)

Case Management Officer
Southern Housing —Sittingbourne
- £33,000 - £37,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
3d
Deputy Head of Inclusive Learning
EKCGroup —Canterbury
- £46,900 a year
- Care plans
- Annual leave
- Employee discount
10d
Support Worker for Homeless Services
CHESS Homeless —Chelmsford
- £26,500 - £27,474 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
2d
Senior Planning Officer
Civic Recruitment Limited —Maidstone
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
Quick apply
Housing Strategy and Customer Relations Apprentice
Medway Council —Gillingham
- £296 a week
- Full-time
- Data entry
- Organisational skills
- IT
- Annual leave
- Employee discount
10d
Employment Litigation Lawyer (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £53,451 a year
- Full-time
- Microsoft Word
11d

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Case Management Officer

Southern Housing -
Sittingbourne

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Job details

Full-time
£33,000 - £37,000 a year
3 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension

Qualifications

ADR
Communication skills

Full job description

£33,000-£37,000 pa + benefits

Sittingbourne, Kent

We’re excited to offer a brilliant opportunity to join our Contract Services Team as a Case Management Officer. In this role, you’ll play a key part in improving how we manage Legal Disrepair cases across the organisation. You’ll use your communication skills and investigative approach to help resolve issues early, encourage alternatives to litigation, and challenge invalid claims with confidence.

You’ll deliver excellent customer service while ensuring full compliance, working collaboratively with a wide range of stakeholders to respond to incoming letters of claim in line with both legal and non‑legal frameworks. Managing your own caseload, you’ll oversee the full end‑to‑end process, from the initial Letter of Claim through to successful closure, with a strong focus on achieving positive outcomes for our residents and the business. You’ll be based at our Sittingbourne office, with the option for working in a hybrid way when appropriate and as agreed with your manager.

What you’ll need

You’ll be customer focused with strong written and verbal communication skills, with the ability to work at all levels within the business, to include providing clear instruction to others with timescales.
The ability to provide direction to disrepair resource with a view to achieving results.
The ability to resolve issues adopting a pragmatic and assertive manner whilst maintaining great people skills.
The ability to deal with difficult & challenging customers.
You’ll be empathic and consider all ADR issues from an equal footing.
The ability to show initiative and propose solutions to issues identified.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. 

Closing Date: Thursday 30th July 2026 at 23:59pm. We may close the advert early if we receive a suitable number of applications.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Work Location: In person

Apply Now

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house officer jobs in westcliff on sea, ess

Case Management Officer

Deputy Head of Inclusive Learning

Support Worker for Homeless Services

Senior Planning Officer

Housing Strategy and Customer Relations Apprentice

Employment Litigation Lawyer (Headquarters, Chelmsford)

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