Connect to your Industry
Our clients are typically some of the largest and most influential organisations in Financial Services. They operate in an ever-changing environment characterised by uncertainty, where their reputational value is often determined by how they respond to disruption, risk and opportunity. Whether it be cyber threats, political and regulatory change or disruptive innovation, our clients need to navigate shocks, high impact events and change. Our leading Reputation, Risk, Crisis and Resilience (RRCR) team supports clients in this intellectually challenging context by helping them better plan for and build resilience to strategic risks, issues and incidents, and crises.
The RRCR team sits within our wider Cyber practice and is growing rapidly. As the largest team of resilience and crisis professionals in the UK, RRCR combines deep industry knowledge with both business advisory experience and significant technical expertise.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
You will have the opportunity to work with senior client executives and a wide range of functional teams across a broad range of sub-sectors within Financial Services, helping them build resilience to a diverse set of strategic, operational and technology risks.
Responsibilities for this role include:
- Supporting leaders in go-to-market and business development activity to enhance relationships and deliver commercial success.
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Support complex client engagements and delivery, including guiding and managing junior team members.
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Contribute to engagement delivery, focusing on high quality, timeliness and within established risk processes.
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Provide specialist advice and input into the range of crisis and resilience services provided by RRCR.
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Support client relationships by contributing to Financial Services client account teams within RRCR focusing on building existing relationships, growing new opportunities and expanding services.
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Contribute to the development of new products and services, including digital and AI, to support and enhance our offerings.
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Contribute to innovation, eminence and thought leadership on resilience related topics within Financial Services.
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Lead internal roles within the Financial Services industry in RRCR which could include growth, commercial success, business development, learning and development.
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RRCR example client engagements could include:
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The design and implementation of a large-scale resilience transformation programmes to meet global financial services regulatory requirements.
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Contingency planning for a range of high impact events (such as a catastrophic cyberattack, critical supply failure or pandemics).
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Supporting operational readiness programmes for major events and change initiatives (e.g. mergers and acquisitions, technology ‘go live’ and strategic product launches).
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Crisis and incident framework design, crisis management exercising and resilience testing.
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Deploying on a live responses to support a client in managing an issue or crisis.
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Post-event reviews following a high-profile incident or crisis.
Connect to your skills and professional experience
We are looking for applicants with the following professional skills, competencies, and experience:
- Thorough understanding of operational resilience. The role requires a good understanding of operational resilience across the lifecycle. This includes a thorough knowledge of related regulations and the components of identification of critical / important business services, setting tolerance levels, mapping and testing. UK PRA and FCA understanding is essential, DORA highly desirable and global regulations an advantage.
- A good knowledge of related resilience areas is highly advantageous. Applicants should have experience, ideally in financial services organisations, in some of the following resilience related disciplines, including but not necessarily limited to:
- Technology and digital resilience
- Third-party resilience
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Technology / AI supported or enabled testing
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Cloud resilience
- IT Service Continuity and Disaster Recovery
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Crisis management
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Contingency planning
- Scenario risk modelling and planning
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Operational Risk
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Enterprise Risk Management
- Proven delivery capability: Track record of delivering resilience services in the market, including experience in client-facing roles.
- Strong consultative and communication skills: Comfortable presenting to resilience teams and senior leaders, with the ability to communicate resilience concepts clearly. This includes strong presentation and written skills.
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Collaborative team member: Willing to be part of a high-performing team and constructively challenge ideas and concepts to build resilience capabilities at clients. Proven ability to be part of an inclusive and collaborative team, supporting junior colleagues through coaching and mentoring.
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Strengthening resilience: Experience in producing and supporting testing, simulations, pilots, and exercises to refine resilience capabilities, embedding lessons learned into preparedness and improvement.
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Resilience integration: Ability to support the embedding of resilience principles into organisational systems and frameworks, and to integrate resilience metrics into risk and operational dashboards.
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Proactive and agile mindset: Collaborative, proactive, and results-oriented attitude, with an openness to learning, a willingness to challenge assumptions, and an ability to adapt quickly to evolving contexts.
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Autonomy-first: Willingness to adopt a trusted and flexible working routine where the role holder will manage their own time to drive results, travel according to client needs (including internationally where required), and work additional office hours dependant on project demands.
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Cyber
The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“The number of opportunities open to me here is amazing. Being able to create the career path I want, with the support to do that is really motivating.” - Lisa, T&T
“At Deloitte you’re surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to.” - Christian, T&T
Our hybrid working policy
You’ll be based in London or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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