It engineer Work, Jobs in Weston Super Mare West Bs22 (with Salaries)

Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
3DX Solution Architect - Design tools for Engineering
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
- Free parking
- Employee assistance programme

More jobs to discover

Find similar jobs that you might be interested in.

3DX Solution Architect - Design tools for Engineering
Airbus Operations Limited —Bristol
Your scope will focus on the Engineering process for the physical product—specifically Product Structure and System Installation—covering design authoring,…
3DX Solution Architect - Data management for engineering
Airbus Operations Limited —Bristol
Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management…

I want to receive the latest job alerts for it engineer in weston super mare west bs22

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it engineer jobs near weston super mare west bs22

Designer jobs in Bristol

Graduate Engineer jobs in London

Service Desk Engineer jobs in Bristol

Service Desk Engineer jobs in Birmingham

Ux Designer Remote Junior jobs in England

Senior Designer jobs in London

Interior Designer jobs in York

Architectural Designer jobs in London

Graphic Designer jobs in York

Interior Designer jobs in Edinburgh

Service Desk Engineer

Integer IT & Telecom Services Ltd
Cardiff

Quick apply

Job details

Permanent | Full-time
From £24,500 a year

Qualifications

Microsoft Windows Server
Jira
TCP
SCCM
BMC Remedy
Customer service
Software deployment
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a skilled and dedicated Service Desk Engineer to join our dynamic IT support team. The ideal candidate will possess a strong technical background and excellent customer service skills, ensuring that all users receive timely and effective support. This role involves troubleshooting a variety of hardware and software issues, providing desktop support, and maintaining effective communication with users to resolve their IT-related problems.

Responsibilities

Provide first-line technical support for hardware and software issues across various operating systems, including Microsoft Windows and macOS.
Troubleshoot and resolve issues related to computer networking, VPNs, firewalls, and TCP/IP configurations.
Assist users with Active Directory management, including user account creation and permissions.
Conduct software troubleshooting for applications within the Microsoft Office suite and other business-critical software.
Maintain documentation of support requests using tools such as BMC Remedy, ServiceNow, or Jira.
Perform desktop support tasks, including installation, configuration, and maintenance of computer hardware.
Monitor system performance and conduct regular analysis to identify potential issues before they escalate.
Collaborate with other IT teams to ensure seamless service delivery and resolution of complex technical problems.
Provide training and guidance to end-users on best practices for IT usage.

Experience

Proven experience in a technical support or help desk role is essential.
Strong understanding of computer networking principles and protocols (TCP, DNS).
Familiarity with Microsoft Windows Server environments and Active Directory management is required.
Experience with SCCM for software deployment is advantageous.
Knowledge of Linux operating systems is a plus.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Strong customer service orientation with a commitment to resolving user issues efficiently.
Analytical skills to assess problems effectively and implement appropriate solutions. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as a Service Desk Engineer.

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

it engineer jobs in weston super mare west bs22

Service Desk Engineer

3DX Solution Architect - Design tools for Engineering

More jobs to discover

I want to receive the latest job alerts for it engineer in weston super mare west bs22

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected