shift coordinator Work, Jobs in wetherby, wyk (with Salaries)

Response Coordinator - Day Shift
OCU Group —Leeds
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
9d
Ward Clerk
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Teaching
1d
HR Apprentice
thebigword —Leeds
- £24,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
Quick apply
8d
Transport Coordinator
Gist Limited —Barnsley
- £30,015 a year
- Night shift
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Sauce Cooking Operative - Days
Greencore Group —Selby
- £15.60 - £16.02 an hour
- Overtime
- Communication skills
- Mechanical knowledge
- Employee discount
- Life insurance
Customer Service Coordinator
University of York —University of York
- £32,080 - £36,636 a year
- Part-time
- Customer service
- University
- Communication skills
2d
Laboratory Sample Coordinator Bank
Fortrea —Leeds
- Full-time
- Communication skills
- Flexible schedule
1d
Senior Creative Workflow Coordinator
Williams Lea —Leeds
- Up to £55,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Referral programme
Workplace Coordinator
Pinsent Masons —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Sauce Cooking Operative - Nights
Greencore Group —Selby
- £18.07 - £18.54 an hour
- Overtime
- Communication skills
- Mechanical knowledge
- Employee discount
- Life insurance
People Coordinator
Legends Global (Europe) —York
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Clinical Operations Coordinator
Fortrea —Leeds
- Weekend availability
- Nursing
- English
- No degree
Business Administrator Specialist (BAS): Crime in Prison Coordinator (CiPCO)
Ministry of Justice —York
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
Customer Service and Social Media Coordinator
M-Page Hiredonline —Leeds
- £24,500 a year
- No weekends
- Customer service
- Communication skills
4d
Customer Success Enterprise Coordinator
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
8d
Wellbeing Assistant - BANK
Fairfax Manor Care Home —Harrogate
- £13.25 an hour
- Part-time
- Hotel
- Communication skills
- Paid training
- Annual leave
Quick apply
2d
Reservations and Groups Coordinator
NOVOTEL —York
- £13.45 an hour
- Full-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
Quick apply
Rail Replacement Coordinator
First Bus —Huddersfield
- £12.60 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Customer Case Manager - Out of Hours
Yorkshire Water —Bradford
- £28,895 - £35,754 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
8d
Team Member (Delivery)
NEXT —York
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount

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Response Coordinator - Day Shift

OCU Group -
Leeds

Quick apply

Job details

Permanent | Full-time
9 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Description

The Opportunity

We are looking for a confident and customer-focused individual to join our growing team in a fast-paced Customer Service role. Acting as the first point of contact for customers, you will play a key part in delivering an exceptional customer experience by handling enquiries, resolving issues, and building positive relationships. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem-solving, and is passionate about putting customer satisfaction at the heart of everything they do.

Key Responsibilities

As a Response Coordinator, you will:

Customer Interaction:

Answer inbound calls/emails and respond to customer inquiries in a professional and courteous manner.
Make outbound calls to customers as required for follow-ups or service updates.

Issue Resolution:

Identify and assess customers' needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods and tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Data Management:

Record details of customer interactions, comments, and complaints.
Process orders, forms, applications, and requests.

Team Collaboration:

Work closely with team members and other departments to resolve complex issues.
Participate in team meetings and training sessions to improve skills and knowledge.

Performance Targets:

Meet personal/team qualitative and quantitative targets.
Strive for continuous improvement and take responsibility for achieving performance targets.

Skills, Knowledge & Expertise

Essential

Previous experience in a call centre or customer service role.
Excellent communication skills, both verbal and written.
Strong active listening skills and ability to empathise with customers.
Ability to multi-task, prioritise, and manage time effectively.
Proficiency in computer applications, including MS Office and CRM software.
Ability to work under pressure and handle challenging situations calmly and effectively.

What we offer

OCU offers a flexible and supportive working environment, empowering employees with autonomy, opportunities for professional growth, and a comprehensive benefits package designed to support both career development and wellbeing.
You will be joining a reputable business that is defined by values We care about safety, We make a Positive impact, We lead with Integrity, We deliver to grow, We are One Company United!

About OCU Group

At OCU Group, we don’t just deliver infrastructure - we help power modern life.

As one of the UK’s fastest-growing utility and infrastructure businesses, we deliver complex, nationally critical projects across power, energy transition, water, telecoms, and digital infrastructure. Over the last five years, OCU has grown five-fold to a £1.1bn organisation, expanding both organically and through strategic acquisitions across the UK, Australia, New Zealand and India.

Our growth is driven by ambitious people, operational excellence, and a commitment to doing things properly. We work on projects that genuinely matter by supporting the UK’s energy transition, strengthening essential infrastructure, and helping build more sustainable communities for the future.

Whether you’re an experienced professional looking to take ownership of major projects and influence delivery at scale, or someone starting your career through an apprenticeship, graduate programme, or placement route, OCU offers real opportunity to grow, develop, and make an impact.

We are building a business where high performance, collaboration, innovation, and accountability sit at the centre of our culture. Our people are trusted to lead, encouraged to challenge thinking, and supported to continuously develop their skills and careers.

At OCU, you won’t just join a growing business, you’ll help shape it.

Our Culture & Values

At OCU, our values are at the heart of everything we do. We care about safety, lead with integrity, strive to be better every day, make a positive impact, and deliver to grow, together, as One Company United.

Our Commitment to Inclusion

At OCU Group, we believe diversity, inclusion, and belonging are fundamental to building stronger teams, better ideas, and a more successful business. We welcome applications from people of all backgrounds and are committed to creating an environment where everyone feels valued and supported.

As part of our commitment to fairness and equality, candidates may be asked to complete an equal opportunities monitoring form during the recruitment process. This information is used for monitoring purposes only and plays no part in hiring decisions.

We are proud to be a Disability Confident employer and are committed to offering interviews to candidates with disabilities or long-term health conditions who meet the essential criteria for the role.

To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing [email protected].

Quick apply

Refine Your Search

shift coordinator jobs in wetherby, wyk

Response Coordinator - Day Shift

Ward Clerk

HR Apprentice

Transport Coordinator

Sauce Cooking Operative - Days

Customer Service Coordinator

Laboratory Sample Coordinator Bank

Senior Creative Workflow Coordinator

Workplace Coordinator

Sauce Cooking Operative - Nights

People Coordinator

Clinical Operations Coordinator

Business Administrator Specialist (BAS): Crime in Prison Coordinator (CiPCO)

Customer Service and Social Media Coordinator

Customer Success Enterprise Coordinator

Wellbeing Assistant - BANK

Reservations and Groups Coordinator

Rail Replacement Coordinator

Customer Case Manager - Out of Hours

Team Member (Delivery)

I want to receive the latest job alerts for shift coordinator in wetherby, wyk

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