Administrative officer Work, Jobs in Wethersfield, Ess (with Salaries)

PALS Officer
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Databases
- Communication skills
3d
Operational Support Officer
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
1d
Finds Liaison Assistant
Colchester City Council —Colchester
- £25,948 a year
- Call to connect
9d
Administrator
Suffolk County Council —Sudbury
- £25,185 a year
- Hybrid work
- Microsoft Outlook
- Databases
- Organisational skills
- Annual leave
3d
LLM and MCL Admissions Administrator
University of Cambridge —Cambridge
- £27,319 - £31,236 a year
- Hybrid work
- English
- Master's degree
- Databases
2d
Receptionist (Part-Time)
Penguin Random House UK —Colchester
- £16,074.54 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Front desk
Quick apply
1d
Senior Administration Officer - Harlow - North Essex - East of England
HM Prison & Probation Service —Harlow
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
1d
Operational Support Officer
HM Courts and Tribunals Service —Cambridge
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
2d
Housing Assistant
Pinnacle Group —Colchester
- £26,227.50 a year
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Mess Accountant
Sodexo —Colchester
- £13.46 an hour
- Monday to Friday
- Microsoft Word
- Data entry
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
9d
Finance Assistant Apprentice | Operations Group | Finance | LMB 2742
UK Research and Innovation (UKRI) —Cambridge
- £23,794 a year
- Full-time
- Databases
- Presentation skills
- Organisational skills
2d
Care Manager – Sible Hedingham
Forest Homecare —Sible Hedingham
- Full-time
- English
- Team management
- Organisational skills
- Free parking
Kennel Assistant (Sandon)
Essex Police and Kent Police —Sandon
- From £27,204 a year
- Part-time
- Communication skills
4d
Administration Officer ICCT Service
Essex Partnership University NHS Foundation Trust —Epping
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
2d
Snr Teaching Associate-Housing & Spatial Analysis (Fixed Term)
University of Cambridge —Cambridge
- £42,254 - £56,535 a year
- Teaching
Technical Support (Compliance)
Civic Recruitment Limited —Harlow
- £150 a day
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Chief Cardiac Physiologist
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £49,387 - £56,515 a year
- Part-time
- Management
- Patient care
- Leadership
1d
Consultant Urologist - Essex
Xyla Services —Epping
- Weekend availability
- Patient care
Quick apply

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Receptionist/Administrator
Mount Chambers Surgery —Braintree
Answering telephone calls and responding to patient enquiries. The position is for approximately *30 hours per week*, worked over *4 or 5 days*, although we…
From £12.79 an hour
Quick apply
2d
Receptionist & Booking Clerk
Nuovo Clinic —Braintree
Must hold a valid driving licence and have reliable access to a vehicle. Respond to enquiries through WhatsApp and social media. 3-4 days per week.
£15 - £16 an hour
Quick apply
11d

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administrative officer jobs near wethersfield, ess

PALS Officer

West Suffolk NHS Foundation Trust -
Bury St. Edmunds

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
3 days ago

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Patient service
Databases
Customer interaction
Communication skills

Full job description

The post holder will be the first point of contact for the Trust’s Patient Advice & Liaison Service, offering advice, information and resolution to patients and service users on their concerns and enquiries.

The PALS Officer will provide administrative support to the patient experience manager ensuring enquiries are recorded and dealt with appropriately.

The post holder will also be required to support the wider patient experience and engagement team tasks.

1. To receive, investigate and satisfactorily resolve patient and service user enquiries received via various communication channels such as email, phone, letter and face to face.

2. To provide an empathetic and responsive advice service to patients and service users.

3. To frequently communicate with patients and service users in person, on the telephone and via written communication.

4. To record and maintain PALS enquiries on the RADAR database system, escalating issues where necessary.

5. To work as part of a team, communicating with the formal complaints team and other teams within the Patient Quality team, ensuring a joined-up approach to improve the experience of patients and their families at the Trust.

6. To escalate enquiries to the patient experience manager when appropriate.

7. To be aware of the difference between PALS and formal complaints and escalate cases to colleagues when appropriate.

8. To assist with collecting organisation-wide patient feedback.

9. To manage enquiries related to lost property and work closely with wards to resolve issues.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description and person specification attached for more details on the job role.

Apply Now

Refine Your Search

administrative officer jobs in wethersfield, ess

PALS Officer

Operational Support Officer

Senior Administrative Officer - Part Time - North Essex

Finds Liaison Assistant

Administrator

LLM and MCL Admissions Administrator

Receptionist (Part-Time)

Senior Administration Officer - Harlow - North Essex - East of England

Operational Support Officer

Housing Assistant

Mess Accountant

Finance Assistant Apprentice | Operations Group | Finance | LMB 2742

Care Manager – Sible Hedingham

Kennel Assistant (Sandon)

Administration Officer ICCT Service

Snr Teaching Associate-Housing & Spatial Analysis (Fixed Term)

Technical Support (Compliance)

Chief Cardiac Physiologist

Consultant Urologist - Essex

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