Semi senior / senior / Work, Jobs in Wethersfield, Ess (with Salaries)

Patient Navigator
PrimaryCareCareers —Halstead
- £12.78 an hour
- Monday to Friday
- Administrative experience
- Front desk
- IT
6d
Depden Care Farm Operations Manager
Depden Care Farm —Bury St. Edmunds
- £35,000 - £40,000 a year
- Full-time
- Writing skills
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
6d
Audit Senior
Weston Brook Associates —Chelmsford
- £30,000 - £38,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
Planteria/Nursery Manager
Gardening Express —Chelmsford
- Weekend availability
- Maintenance
- Annual leave
Audit Semi-Senior / Senior
TC-Group —Colchester
- £27,000 - £35,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Audit & Assurance Semi Senior / Senior / Assistant Manager
Price Bailey —Bishop's Stortford
- Hybrid work
- Mentoring
- AI
- Annual leave
- Employee assistance programme
Accounts Semi-Senior
Thompson Reid —Tiptree
Product/Quality Manager
Palma Ceia SemiDesign —Cambridge
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Senior Accountant
Weston Brook Associates —Bury St. Edmunds
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Mentoring
Quick apply
Senior Research Scientist - Omics, Bioscience, Oncology Targeted Delivery
AstraZeneca —Cambridge
- Doctoral degree
- Laboratory experience
- Master's degree
3d
Senior Arboriculture Consultant
Lanpro —Cambridge
- £34,000 - £45,000 a year
- Part-time
- Hybrid work
- No degree
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Creative Account Director
The Delta Group —Bishop's Stortford
- Business development
- Presentation skills
- Marketing
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Practitioner Psychologist Band 8b - Forensic Psych Services
Essex Partnership University NHS Foundation Trust —Wickford
- £66,582 - £77,368 a year
- Part-time
- Management
- Annual leave
- Employee discount
9d
New Business Sales Executive – Retail Semi Perm /Permanent POS
Wenbar —Chelmsford
- Full-time
- Hybrid work
- Business development

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Patient Navigator

PrimaryCareCareers -
Halstead

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Job details

Permanent
£12.78 an hour
6 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Patient registration
Communication skills

Full job description

About the Role

The Elizabeth Courtauld Surgery in Halstead is looking to recruit a part-time patient navigator to join our reception on a part-time basis. Shifts will be scheduled between 8:00am and 6:30pm, Monday to Friday, and will be worked at both of our sites: Elizabeth Courtauld Surgery, Factory Lane West, and Halstead Heights Clinic, 78 Hedingham Road (our branch surgery).

The successful candidate will join a team that takes pride in its ‘can do’ approach. You will work within what can be a busy, often demanding, but highly rewarding environment.

Key responsibilities:

Answering telephone calls in a timely and appropriate manner.
Working in conjunction with the duty team to provide reception administrative support with our online triage system.
Ensuring all visitors sign in and receive a badge
Delivering accurate and complete messages, transferring calls as appropriate to doctors, nurses and admin staff.
Handling patient or other outside agency queries and assisting in finding solutions.
Receiving prescription requests and directing these to the prescription team.
Taking payments for private fees and processing credit card payments.
Ensuring the smooth and efficient running of clinics.
Receiving and recording requests for home visits.
Ensuring that the clinicians are aware of patients who require immediate attention.
Having a basic awareness / ability to deal with challenging behaviour.
Making new and follow-up appointments.
Carrying out any other administrative duties as deemed necessary by the management or senior navigators.
Receiving new patient registration forms and photocopying ID where required.

Please note that there will be an initial four-week training programme for the successful candidate at the start of employment.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience of working with the general public, being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills, with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

About Us

At Elizabeth Courtauld Surgery, we believe in providing excellent patient care while fostering a supportive and engaging environment for our team members. We are a semi-rural GMS practice dedicated to serving our 17,000 diverse patient population. We opened our branch surgery, Halstead Heights Clinic, on the Halstead Hospital site in mid-April 2026.

Our experienced multi-disciplinary clinical team includes 5 GP partners, 2 salaried GPs, 2 nurse practitioners, 2 paramedics, 5 practice nurses, 4 healthcare assistants, phlebotomist, a clinical pharmacist, and a large highly committed administrative staff fostering a truly collaborative approach to patient care. We also have a wide range of additional services and support, available through our wider NHS community and primary care network, including social prescribers, MSK practitioner, young persons' mental health practitioner, and cancer care coordinators, as well as 2 additional paramedics and pharmacists.

Halstead is a historic market town within Essex situated on the River Colne, which runs through its centre. It is home to a robust network of businesses supported by wider organisations, such as the Halstead & District Chamber of Trade & Commerce, which promote independent shops, pubs, restaurants, and other services. It is situated between between Chelmsford (19 miles) and Colchester (14 miles) with good transportation and road links.

We operate from a modern purpose-built premises and leverage SystmOne and AccuRx to enhance efficiency and patient experience. We are also proud to be an established teaching practice for both Chelmsford and Colchester training programmes, offering opportunities for mentorship and development.

The practice has achieved a ‘Good’ CQC rating.
We have a Gold Pride in Practice award and all staff receive training in material from the LGBT Foundation.
We are a Veteran-friendly practice with a named veteran lead.
We are signed up to Safer Surgeries and the World Health Organisation.
We are committed to the well-being of our staff.
We provide staff with a day off for their birthday.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

Refine Your Search

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