BCHA is a forward thinking, dynamic and vibrant place to work. We employ great people who are committed to our values and want to achieve the best outcomes for those most in need of our services to ‘find a way forward’.
We look for enthusiastic, passionate, caring people who thrive on delivering effective services and going the extra mile. In exchange for your commitment, we will make sure you get the rewards, training and benefits you deserve. Our aim is to create a professional environment in which you can thrive: we want you to be able to be your best self in the workplace.
Are you ready to lead a service that empowers young people to thrive?
As Lead Service Coordinator at BCHA, you'll oversee the day-to-day running of a supported accommodation service for young people with a range of support needs. This is more than just providing accommodation—it's about creating a safe, nurturing environment where young people can build confidence, develop independence and take positive steps towards their future.
You'll lead a dedicated team of Support Workers, ensuring support is person-centred, trauma-informed and delivered within a Psychologically Informed Environment (PIE). Working closely with the Senior Practitioner, you'll inspire your team to provide consistent, high-quality support that helps young people overcome barriers and achieve their goals.
In this role, you will:
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Lead and support a team of Support Workers to deliver outstanding, person-centred support.
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Oversee the day-to-day running of the service, ensuring a safe, welcoming and supportive environment.
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Embed trauma-informed and psychologically informed approaches throughout the service.
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Support young people to develop independence, resilience, confidence and essential life skills.
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Work in partnership with Social Care, Education, Health and Mental Health Services and other local agencies to provide coordinated support.
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Build strong relationships with community organisations, training providers and employers to create opportunities for young people.
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Work alongside the Senior Practitioner and wider leadership team to continually improve and develop the service.
Why join BCHA?
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Lead a service that makes a lasting difference to the lives of young people.
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Be part of a supportive, values-led organisation that invests in its people.
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Access ongoing training and professional development in trauma-informed and psychologically informed practice.
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Shape and develop services that help young people build brighter, more independent futures.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Closing date: 21st July 2026
Interview date: 22nd July 2026
Welcome Week: 9th August 2026
- Strong understanding of mental health assessment and intervention techniques.
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Excellent communication and interpersonal skills.
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Empathy, compassion, and a commitment to customer confidentiality.
