Liaison Work, Jobs in Wharley End, Bdf (with Salaries)

Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
14d
Event Co-ordinator - On-Site
Makita UK —Milton Keynes
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
21h
Executive Assistant
Stantonbury School —Milton Keynes
- From £44,074.99 a year
- Full-time
- Research
- Project management
- School
- Free parking
- Sick pay
Quick apply
3d
Production Administrator
Newport CNC Ltd —Milton Keynes
- £13 - £16 an hour
- Part-time
- Computer literacy
- Data entry
- In-person
- Free parking
Quick apply
7d
Sexual Offences Liaison Officer
Northamptonshire Police —Kettering
- £38,094 a year
- Full-time
- Presentation skills
- Communication skills
- Flexible schedule
2d
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Health, Safety & Environment Manager
Mars —Milton Keynes
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Duty Manager - Leisure Centre
Tove Trading Limited —Milton Keynes
- £28,358 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
Security Officer
UniTrust —Milton Keynes
- £13.45 an hour
- Full-time
- Computer literacy
- English
- First Aid Certification
- Employee assistance programme
- Sick pay
Quick apply
Creative Director
NBCUniversal —Bedford
- Full-time
- Bachelor's degree
- Resort
11d
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Water Sampling Technician
Tetra Tech —Bedford
- £27,976 a year
- Overtime
- Organisational skills
7d
Land and Property Acquisition Manager
East West Rail —Milton Keynes
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
ICS and Quality Assurance Co-ordinator
Daimler Truck AG —Milton Keynes
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Hire Manager
Selwood Limited —Bedford
- £40,845 a year
- Microsoft Word
- Management
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Marketing Coordinator - Schools and Colleges Liaison
University of Northampton —Northampton
- £26,707 - £31,236 a year
- Full-time
- Customer service
- Public speaking
- University
4d
Senior Manager, Operations
Stratasys, Inc. —Aylesbury
- Engineering
- Continuous improvement
- Team management
- Employee stock purchase plan
- Employee assistance programme
Program Coordinator, Qualifications
EF (Education First) —Berkhamsted
- Full-time
- Microsoft Powerpoint
- Oracle
- Business
- Free parking
- Annual leave
Land and Property Programme Manager
East West Rail —Milton Keynes
- Hybrid work
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Administrative Specialist
DSV —Northampton
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount

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Resident Liaison Officer

Lawtech Group -
Milton Keynes

Quick apply

Job details

14 days ago

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Stakeholder liaison
English
Email software
Tenant engagement
Appointment booking and call handling
Client services
Data entry
Right to Work Check
Relationship management
SharePoint
Physical stocktaking
Certified Scrum Master
Customer support
Customer interaction
Stocktaking
Microsoft Outlook Calendar

Full job description

Role Overview:

Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.

Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.

Your key responsibilities are:

Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Maintain Lawtech customer service processes and systems as relevant for the site and residents.
Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.
Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.

Role Responsibilities:

Work closely with the Project Manager and Design & Quality teams.
Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.
Draft responses and communication for residents and other parties
Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager
Answering of phone calls and making any necessary appointments.
Liaise with individual residents and establish individual requirements.
Arrange site surveys as required to each property within the project.
Manage surveys and work appointments with residents and comply with local key-holding and security requirements.
Maintain Lawtech’s record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.
Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.
Observe all H&S rules and ensure resolution of service issues comply with all such rules.
Escalate unresolved issues to CSM, when appropriate to do so.
Basic site administration including data entry of the in house ‘probe’ system for the below:

➢ Delivery receipts – Once a week update deliveries on probe and ensure
hard copies are sent/collected for the attention of Accounts Team

➢Site stock takes – Every Thursday stock takes are undertaken by the Site
Manager. Information needs to be updated and sent to head office by you
once a week following this stock take.
➢ Update and close out alerts – Manage alerts on probe by reviewing
every three days, chasing for response from individuals who are down to
provide this.
➢ Right to Work Checks – Checking of right to work for subcontractors
including taking copies of passport or checking settlement status on the
government website.
➢ Maintain ID system for operatives - following procedure already started
by Site Manager

To perform any other administrative duties as directed by CSM.
Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service

Skills and Qualifications

Excellent written English.
Experience with customer service, ideally resident liaison experience within construction/social housing sector.
Ability to manage resident expectations.
DBC check (standard).
Competent MS Excel, MS Word, Microsoft Outlook email and calendars.
Competent use of Project Probe and SharePoint

Quick apply

Refine Your Search

liaison jobs in wharley end, bdf

Resident Liaison Officer

Event Co-ordinator - On-Site

Executive Assistant

Production Administrator

Sexual Offences Liaison Officer

Senior Administrative Officer - Bedfordshire - East of England

Health, Safety & Environment Manager

Duty Manager - Leisure Centre

Security Officer

Creative Director

Sales Administrator/Coordinator

Water Sampling Technician

Land and Property Acquisition Manager

ICS and Quality Assurance Co-ordinator

Hire Manager

Marketing Coordinator - Schools and Colleges Liaison

Senior Manager, Operations

Program Coordinator, Qualifications

Land and Property Programme Manager

Administrative Specialist

I want to receive the latest job alerts for liaison in wharley end, bdf

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