Recovery specialist Work, Jobs in Whickham, Twr (with Salaries)

Debt Recovery Agent
Affordable Waste Management Ltd —Gateshead
- £31,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
11d
HGV Recovery Driver Operative Full Time
GLENDINNING BROS —Prudhoe
- £35,000 - £40,000 a year
- Overtime
- Driving
- In-person
- Commercial driving
Quick apply
1d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
11d
IDVA - Triage
Changing Lives —Newcastle upon Tyne
- £27,375 a year
12d
Recovery Support Worker - Nights
Priory Group —Blakelaw
- Part-time
- Rehabilitation centre
- Care plans
- Communication skills
- Referral programme
Bank Recovery Support Worker
Priory —Newcastle upon Tyne
- £13.45 an hour
- Rehabilitation centre
- Care plans
- Communication skills
- Referral programme
Quick apply
Specialist Occupational Therapist
Tees, Esk and Wear Valleys NHS Trust —Durham
- £39,959 - £48,117 a year
- Part-time
- English
7d
Clinical Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Chester-le-Street
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
2d
Recovery Support Worker
Creative Support —Gateshead
- £12.85 an hour
- Part-time
- Annual leave
Medical Education Advisor (Durham & Darlington)
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
3d
Children and Families Worker
Change Grow Live —Gateshead
- £28,557.79 - £32,802.41 a year
- Annual leave
- Employee assistance programme
2d
Social Worker (Substance and Alcohol Team)
Northumberland County Council —Morpeth
- £39,862 - £44,075 a year
- Call to connect
- IT
- Free parking
- Annual leave
Quick apply
21h
Practitioner Psychologist
Cygnet —Durham
- Up to £31,500 a year
- Part-time
- Free parking
- Paid training
Domestic Abuse Outreach Advocat
Changing Lives —Newcastle upon Tyne
- £27,375 a year
1d
Ward Manager
Tees, Esk and Wear Valleys NHS Trust —Durham
- £49,387 - £56,515 a year
- Full-time
- Master's degree
- Supervising experience
11d
Specialist Occupational Therapist
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £39,959 - £48,117 a year
- Full-time
- Patient care
- Organisational skills
20h
PeopleSoft Engineer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
HGV Technician
Tyne and Wear Fire and Rescue Service —Gateshead
- £36,363 - £40,786 a year
- Full-time
- IT
- In-person
- Automotive diagnostics
- Free parking
- Flexitime
Quick apply
2d
Care Home Liaison Nurse - Band 5-6 Developmental post
Tees, Esk and Wear Valleys NHS Trust —Consett
- £32,073 - £48,117 a year
- Full-time
- Nursing
8d
Surgical Veterinary Nurse
IVC —Cramlington
- Up to £34,000 a year
- 12 hour shift
- Patient care
- Organisational skills
- Communication skills
- Annual leave

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recovery specialist jobs near whickham, twr

Debt Recovery Agent

Affordable Waste Management Ltd
Gateshead

Quick apply

Job details

Full-time
£31,500 a year
11 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

CRM software
Sales
Customer service
Salesforce
Organisational skills
Communication skills
Negotiation
Time management

Full job description

Job Opportunity: Debt Recovery Agent

Location: Team Valley, Gateshead

Employment Type: Full-Time

Department: Debt Recovery

Debt Recovery Agent

Passionate about reducing churn and driving customer loyalty?

About Us
Affordable Waste Management is a leading B2B waste broker with a simple mission: “We take the worry out of waste.” Established in 2020, we are one of the fastest-growing companies in our sector. We work from a relaxed, friendly, and modern office in the heart of Team Valley, investing in top-tier technology to empower you to perform at your absolute best.

PRIDE – Our Core Values
We look for individuals who embody Professionalism, Reliability, Integrity, Dynamism, and Expertise. For this role, we need a Dynamic problem-solver who can use their Expertise to provide solutions that keep our customers coming back

The Role
As a Debt Recovery Specialist, you are our brand protector. You will be the primary point of contact for customers at risk of leaving, using your negotiation skills and empathy to resolve their issues, showcase our value, and effectively mitigate churn.

Key Responsibilities

Handle inbound and outbound calls, emails, and tickets related to debt recovery.
Offer appropriate solutions to retain customers.
Proactively manage and collect overdue payments.
Meet or exceed debt recovery targets and KPIs on a consistent basis.
Use data and customer feedback to influence save strategies and improve customer experience.
Maintain detailed and accurate records of customer interactions and payment agreements in CRM systems.
Collaborate with other departments (e.g., Billing, Customer Service) to resolve issues impacting customer satisfaction and payment outcomes.
Update relevant information in customer records.
Deliver first class customer service across all interactions.

Required Experience

Proven experience in debt recovery or collections, with a track record of meeting or exceeding targets.
Strong understanding of customer needs and how to balance those with business objectives, particularly when handling sensitive financial conversations.
Demonstrated ability to work towards and exceed performance targets and KPIs.
Proven ability to de-escalate issues and handle difficult conversations calmly and professionally.
Experience using CRM systems (e.g., Salesforce, HubSpot).

Desirable Qualities

Excellent communication and interpersonal skills, empathetic, persuasive, and clear.
Resilient under pressure with a proactive, solution focused mindset.
Highly target driven, with a strong focus on debt recovery goals.
Confident in negotiating and influencing positive payment outcomes.
Good organisational and time management skills.
Flexible and adaptable to change.
A passion for delivering outstanding customer experiences.
Ability to multitask efficiently whilst maintaining a high level of service quality.

What We Offer

Competitive salary and performance-based bonuses.
Uncapped commission linked to retention and debt recovery performance.
Supportive team environment and ongoing training.
Opportunities for growth and advancement within the company.

Start Date: TBC

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
On-site parking

Job Type: Full-time

Pay: £31,500.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Experience:

Retention: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

recovery specialist jobs in whickham, twr

Debt Recovery Agent

HGV Recovery Driver Operative Full Time

Team Administrator

IDVA - Triage

Recovery Support Worker - Nights

Bank Recovery Support Worker

Specialist Occupational Therapist

Clinical Team Administrator

Recovery Support Worker

Medical Education Advisor (Durham & Darlington)

Children and Families Worker

Social Worker (Substance and Alcohol Team)

Practitioner Psychologist

Domestic Abuse Outreach Advocat

Ward Manager

Specialist Occupational Therapist

PeopleSoft Engineer

HGV Technician

Care Home Liaison Nurse - Band 5-6 Developmental post

Surgical Veterinary Nurse

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