Here at Acorn we are looking for a passionate Cyber security Analyst to join our cyber side of the business where you will be supporting the SOC Manager and the wider security function in a first line of defence role, safeguarding the organization’s infrastructure and systems by monitoring, analysing, and responding to security incidents
There will be collaborative working with any external with SOC with shared and specific responsibilities to ensure all events are managed and risk efficiently identified and escalated to resolver groups. Your day-to-day duties will include managing processes & security checks and reporting incidents, whilst engaging our technical teams to mitigate any issues or improve process/, performing regular tasks including security updates, vulnerability management and mitigation.
Role: Cyber Security Analyst
Location: Liverpool City Centre
Salary: £35,000 - £40,000 (Depending on experience)
Key Responsibilities
- Monitor, review, log and escalate security incidents as part of daily security operations.
- Manage and configure SIEM logging and monitoring tools to identify potential security threats, respond to alerts, and escalate incidents where required.
- Coordinate 2nd-line remediation of identified vulnerabilities, working with technology teams, the business and the IT Support Desk.
- Track the deployment and health of security products across the business, validating and following up on incorrect findings or reporting anomalies.
- Ensure endpoint security tools( AV and EDR) are functioning correctly and maintain accurate records of security activity and findings.
- Provide weekly status reports on security tasks, incident resolutions and monitoring processes created by Cyber Security Engineers.
- Investigate and resolve phishing-related tickets promptly, escalating complex incidents to security engineers when required.
- Document resolutions, update knowledge base articles and assist with secure configuration reviews of desktops and laptops.
- Troubleshoot security-related issues impacting end-user systems, supporting both security and operational continuity.
- Report on patching and software update activity in coordination with IT teams, supporting security checks, analysis and technical engineering tasks.
- Assist with penetration test and vulnerability scan reviews, supporting remediation tracking and follow-up actions.
- Support central security logging by analysing, mitigating, recording and reporting on identified security threats.
- Support security audits, certification programmes and internal security initiatives across the business.
- Maintain a library of standard operating procedures and processes to support the onboarding of cyber analysts.
Critical Competencies:
- Min 1 year experience working in an L1 security analyst role, or equivalent experience within a technical support role that incorporates security related responsibilities or a graduate with a cyber security focused degree.
- This position combines traditional cyber security analyst responsibilities with an expected understanding of device and software support knowledge ensuring end-user systems remain secure and operational
- Experience of securing Windows and MacOS operating systems.
- Familiarity with Active Directory, Group Policy, and endpoint security management tools.
- Basic knowledge of networking concepts (TCP/IP, DNS, VPN).
- Experience with anti-virus, EDR, and email security solutions.
- Awareness of phishing techniques and social engineering threats.
- Ability to interpret security alerts and logs
- Excellent communication and problem-solving abilities.
- Strong attention to detail and ability to follow processes.
- Ability to work independently and collaborate with cross-functional teams.
Desirable
- Knowledge of at least one scripting language, such as PowerShell
- Knowledge of KQL
- Working knowledge of ITIL
- Exposure to cyber security frameworks (NIST, ISO 27001) is a plus.
- Certifications such as CompTIA Security+, Microsoft Certified: Security Fundamentals, or similar
Why Join Us:
- Modern tech stack and a strong culture of engineering excellence
- A collaborative squad where your ideas make a real impact
- Clear path into technical leadership or architecture
- Freedom to innovate and take ownership
- Top-tier tools and a workspace built for creativity and collaboration
Team and Culture
You’ll be joining a collaborative squad of engineers, designers and product thinkers who enjoy building great software together.
We believe in ownership, curiosity and craftsmanship. Everyone has a voice, and we trust each other to make good decisions. We support one another, share knowledge and celebrate success as a team.
We’re passionate about technology, but even more passionate about building a team that trusts, respects and learns from each other.
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- • We run through walls for our customers and each other
- • We challenge the status quo
- • We succeed when we help those around us succeed
- • We decide quickly when the smart thing to do is use our judgement
Benefits:
- • A maximum of 35 days’ holiday (depending on role and tenure) including bank holidays, with additional buy/sell options
- • 24/7 mental health support & free counselling available
- Grow with us: Through career fairs, leadership programs, and learning on the go!
- • Flexible benefits, including early access to salary via our internal platform
- • Hybrid working options to support work-life balance and individual needs
- • Recognition awards, social events & more
Our Commitment to our colleague’s:
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- • Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- • Menopause Friendly accredited – supporting every stage of life
- •️ Armed Forces Covenant signatory – honouring those who serve
- •️ Armed Forces Defence employer recognition scheme - Supporting those who serve
- • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- • Best Place to Work for Development – proud to be investing in people’s future
- •• Best Place to Work for Women – breaking down barriers to women's career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
- We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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