It operations Work, Jobs in Whitchurch, Bst (with Salaries)

IT Services Manager
ITC Compliance Ltd —Bristol
- £45,000 - £50,000 a year
- Hybrid work
- Computer Science
- Windows
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
9d
Part Time Data Center Technician
Microsoft —Newport
- £34,400 - £50,100 a year
- Full-time
- Azure
- Microsoft Office
- Mentoring
IT Support Technician
Plimsoll Productions —Bristol
- Full-time
- Software troubleshooting
- Windows
Quick apply
10d
Telecoms Technical Specialist - Sites
National Grid Electricity Distribution —Bristol
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
12d
Operations Associate
Hartley Pensions —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
Quick apply
1d
IT Technician
The Athelstan Trust —Tetbury
- £27,254 - £30,518 a year
- Part-time
- Windows
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week, Bristol
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Manager
turn IT on —Bath
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
8d
Developer & Systems Support Engineer
TC Group —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
- Annual leave
Quick apply
10d
Field Service IT Technician
Apogee Corp —Bristol
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Global IT Systems Manager
Buro Happold —Bath
- Analysis skills
- No degree
- Contracts
- Employee assistance programme
- Employee discount
Test Centre Administrator (Bristol, UK) (24926)
Pearson —Bristol
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Process Engineer
IQE —Cardiff
- £50,000 - £55,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
BI and Automation Specialist
Nisbets —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Restaurant
- Work from home
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Systems Administrator - Spacecraft Control Centre
AIRBUS Defence and Space Limited —Chippenham
- Full-time
- Hybrid work
- Computer networking
- Linux
- Free parking
- Employee assistance programme
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
11d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Microsoft Office
- Analysis skills
- Organisational skills

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IT Services Manager

ITC Compliance Ltd
Bristol

Quick apply

Job details

Fixed term contract
£45,000 - £50,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
On-site parking

Qualifications

Jira
Computer Science
Windows
SQL
Analysis skills
Database management
Bachelor's degree
Zendesk
Team management
IT support
Mentoring
APIs
Mac OS
Linux
Leadership
Communication skills
Intune
Information Technology

Full job description

Job Purpose:

The IT Services Manager is responsible for overseeing the IT support team, ensuring efficient operation and management of IT systems, and providing excellent technical support services to employees or clients. This role involves managing support processes, monitoring performance metrics, resolving complex issues, and maintaining strong vendor relationships.

Key Responsibilities:Team Leadership and Management:

· Supervise, train, and mentor IT support staff.

· Schedule and delegate support tasks, ensuring coverage during operating hours.

· Conduct performance evaluations and provide feedback to team members.

· Foster a customer-centric culture within the support team.

Technical Support Operations:

· Oversee daily IT support activities, ensuring timely resolution of issues within their SLA.

· Troubleshoot escalated technical problems and communicate with engineering teams should it require 3rd line support.

· Develop and enforce support workflows and standard operating procedures.

· Ensure efficient support for hardware, software, networks, and IT systems.

Integration Management:

· Handling client API integrations within ITC Compliance platforms.

· Liaising with customers and internal stakeholders

· Troubleshooting integration issues and resolving in a timely manner.

Process Improvement:

· Monitor ticketing systems to analyse trends and identify recurring issues.

· Implement proactive measures to reduce system downtime and improve efficiency.

· Document and update support procedures, policies, and user guides

Vendor and Stakeholder Management:

· Coordinate with vendors for software, hardware, and network support services.

· Manage procurement of IT equipment and ensure proper asset tracking.

· Collaborate with other departments to align IT support with business needs.

Project Management:

· Lead or participate in IT-related projects, ensuring deliverables are met.

· Assist in implementing new technologies and upgrades.

· Prepare reports on project progress, risks, and resolutions.

Compliance and Security:

· Ensure compliance with organisational IT policies and industry regulations for example SOX.

· Assist in implementing and maintaining cybersecurity measures.

· Regularly audit systems to identify and mitigate risks.

Skills & Qualifications:Education:

· Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).

· Relevant certifications (e.g., ITIL, CompTIA, or Microsoft) are a plus.

Experience:

· Minimum of 5 years in IT support roles, with at least 2 years in a managerial capacity.

Technical Skills:

· Strong knowledge of Windows, macOS, and Linux systems.

· Proficiency with enterprise software, networks, and troubleshooting tools.

· Familiarity with ITSM tools (e.g., Fresh Desk, Jira, Zendesk).

· Hands on knowledge of Office365 suite

· Knowledge of endpoint management systems such as Intune or Jump Cloud

· Familiarity with database management including proficiency in SQL

Leadership

· Excellent team management, conflict resolution, and mentoring skills.

Problem Solving:

· Strong analytical and critical-thinking skills.

Communication

· Exceptional verbal and written communication abilities to interact with technical and non-technical stakeholders

Pay: £45,000.00-£50,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: Hybrid remote in Bristol BS16 7FH

Quick apply

Refine Your Search

it operations jobs in whitchurch, bst

IT Services Manager

Part Time Data Center Technician

IT Support Technician

Telecoms Technical Specialist - Sites

Operations Associate

IT Technician

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week, Bristol

IT Manager

Developer & Systems Support Engineer

Field Service IT Technician

Data Center Critical Environment Technician Manager

Global IT Systems Manager

Test Centre Administrator (Bristol, UK) (24926)

Process Engineer

BI and Automation Specialist

IT Applications Support Technician

2nd Line Technical Support

Systems Administrator - Spacecraft Control Centre

Head of Operations

Operational Support Officer

I want to receive the latest job alerts for it operations in whitchurch, bst

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