Customer insights analyst Work, Jobs in Whitchurch, Crf (with Salaries)

Operational Excellence Analyst
General Dynamics Land Systems UK —Pentrebach
- £32,800 - £41,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
External Identity Support Analyst (Cardiff)
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- Full-time
- Hybrid work
- Azure
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Transport Credit Risk Analyst – Residual Value Risk
Lloyds Banking Group —Newport
- £30,201 - £31,790 a year
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- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
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Credit Analyst – Unsecured Lending
Lloyds Banking Group —Newport
- £29,460 - £31,790 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Python
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Product & Portfolio Analyst
Orangebox —Nantgarw
- Full-time
- CRM software
- Sales
- Analysis skills
- Employee discount
Quick apply
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FinCrime Due Diligence Analyst
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
Commercial Finance Analyst
PHSGroup —Caerphilly
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Conversion Rate Optimisation Manager
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Employee discount
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Pricing Manager - Travel
Admiral —Cardiff
- Hybrid work
- SQL
- Analysis skills
- Business
- Annual leave
Supply Chain Information Analyst
Microchip Technology —Caldicot
- Full-time
- Microsoft Excel
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Information Security Analyst - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
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- Annual leave
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Finance Controls and Assurance Analyst
Welsh Water —Cardiff
- £34,566 - £40,821 a year
- Temporary
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Free parking
- Annual leave
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Senior Software Licensing Specialist
Admiral —Cardiff
- Analysis skills
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Operational Reporting Analyst
apetito —Portbury
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Senior FP&A Analyst
IndigoTG —Magor
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Admiral —Cardiff
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Senior Product & Merchandising Manager
Vivobarefoot —Bristol
- Hybrid work
- Merchandising
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Operational Excellence Analyst

General Dynamics Land Systems UK -
Pentrebach

Apply Now

Job details

Full-time
£32,800 - £41,000 a year

Qualifications

Power BI
Microsoft Excel
Six Sigma Green Belt
Analysis skills
Data visualisation
Communication skills

Full job description

Description

General Dynamics Land Systems is on the look-out for a full-time Operational Excellence Analyst to join our Enterprise Excellence Team, based in Merthyr Tydfil. The successful and inclusive candidate will earn a favourable salary of £32,800 to £41,000 based on experience and potential. This is an ideal role for someone who has a proactive and positive mindset and a keen desire to grow professionally.

The role focuses on converting business and stakeholder requirements into insight-rich Power BI dashboards, uncovering improvement opportunities through rigorous data analysis, maintaining and improving core business data systems, and supporting process automation to remove waste and standardise ways of working.

If you were already working in this position, this is what you would have been working on this week:

Data, Analytics & Reporting

Facilitate requirements gathering with stakeholders and translate business questions into well-structured metrics, data models and Power BI dashboards (DAX, Power Query)
Build, iterate and maintain interactive visuals and KPI packs to support daily/weekly performance reviews, benefit tracking and executive reporting
Responsible for day-to-day management of key operational datasets to ensure accuracy and consistency

Automation & Continuous Improvement

Review operational datasets for trends, constraints and waste to help establish business insights and opportunities for improvement
Support the development of automated workflows using tools such as Power Automate, scripts, or low‑code solutions
Contribute ideas and practical solutions to modernise reporting and business processes

Stakeholder Engagement

Provide timely and accurate data insights to key business stakeholders
Build effective working relationships across all operational functions
Facilitate cross-functional workshops (Voice of the Customer, SIPOC, Value Stream Mapping) and coach teams in data-driven problem-solving

To apply for this role, you will require the following:

Essential

Strong analytical mindset with the ability to work confidently with data
Experience or working knowledge of:
Microsoft Excel (including Power Query and advanced formulas)
Power BI (or similar data visualisation tools)
Demonstrated experience turning stakeholder requirements into BI deliverables
Good communication skills with the ability to explain data and insights clearly at all business levels
Organised, proactive, and able to manage multiple tasks effectively
Eligible to obtain UK SC security clearance

Desirable

Degree (or equivalent experience) in a quantitative, business, engineering or data discipline
Experience in defence industry or complex operational environment
Exposure to workflow automation tools such as Power Automate
Interest in digital transformation, automation, and modern analytics tools (including Copilot)
Formal Lean Six Sigma certification (Yellow/Green Belt)

Our Company Benefits:

We pride ourselves in being a great place to work with a shared sense of purpose, offering highly competitive benefits:

A flexible benefits scheme - allowing you to adapt your benefits to suit yours and your family’s needs
A personalised career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company
Professional training and development courses, both internal and external - allowing you to reach your full potential
A flexible working environment where your contributions are recognised and rewarded, which includes compressed hours, reduced hours and job share
A Company sports and social club, offering events at discounted prices – giving you the opportunity to meet and socialise with your fellow colleagues outside the workplace

About General Dynamics UK

General Dynamics Land Systems is a global leader in providing products and support across the full spectrum of combat vehicles. Our global team has more than 6,000 employees working towards creating a diverse product portfolio delivering best-in-class capability to Armed Forces communities worldwide. In the UK, we employee more than 650 people and are leading the way in Armoured Fighting Vehicles and sustainment services. Our vision is documented and embedded into our culture, so all employees understand the Company’s direction and their role in achieving it. We are currently delivering the AJAX programme, providing 589 Armoured Fighting Vehicles in six variants to the British Army and have also developed and delivered 400 Foxhound vehicles - a highly-protected and mobile 4x4 platform with high-deployment availability.

We believe in maintaining a diverse workplace – inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we invite you to join our high performance team

As part of our commitment to inclusion and diversity we welcome in particular applications from women, members of the LGBTQIA+ community and ethnic minority groups.

We are a Disability Confident Employer, as such we offer an interview to disabled people who meet the minimum criteria for the job.

Apply Now

Refine Your Search

customer insights analyst jobs in whitchurch, crf

Operational Excellence Analyst

External Identity Support Analyst (Cardiff)

Transport Credit Risk Analyst – Residual Value Risk

Credit Analyst – Unsecured Lending

Product & Portfolio Analyst

FinCrime Due Diligence Analyst

Commercial Finance Analyst

Conversion Rate Optimisation Manager

Pricing Manager - Travel

Supply Chain Information Analyst

Information Security Analyst - Vulnerability Management

Finance Controls and Assurance Analyst

Senior Software Licensing Specialist

Operational Reporting Analyst

Senior FP&A Analyst

Senior FP&A Analyst

Credit Oversight Lead

Senior Product & Merchandising Manager

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