1st line support Work, Jobs in Whiteley, Ham (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Work Based Learning Assessor- Early Years (Level 2 & 3)
Itchen Sixth Form College —Southampton
- £20.98 an hour
- Hybrid work
- Mentoring
- Communication skills
- Teaching
- Free parking
- Employee assistance programme
Work Based Learning Assessor – Early Years (Level 2 & 3)
Itchen Sixth Form College —Southampton
- £20.98 an hour
- English
- Bachelor's degree
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Children's Support Worker
Community Integrated Care —Fareham
- £12.72 - £13.46 an hour
- Full-time
- Cooking
- School
- Annual leave
Quick apply
12d
Work Based Learning Assessor (Support,Teaching and Learning)
Itchen Sixth Form College —Southampton
- £20.98 an hour
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Line Chef
The Brickmakers —Southampton
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- Cleaning
- In-person
- Free parking
Quick apply
Teaching Assistant – Join Our Supply Team
Oasis Community Learning —Southampton
- Temporary
- Experience working with children
- Organisational skills
- Communication skills
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Bereavement leave
5d
Purchase to Pay Assistant
Maritime and Coastguard Agency —Southampton
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Accounting
- Annual leave
- Employee assistance programme
5d
1st Fix Carpenter
Go Modular Technologies (UK) —Southampton
- Full-time
- Carpentry
- Schematics
- Quality control
Playworker Apprentice
Portsmouth City Council —Portsmouth
- £21,038 a year
- Weekend availability
- Experience working with children
- Communication skills
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
9d
Musculoskeletal Clinical Specialist - Spines
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £57,528 - £64,750 a year
- Part-time
- Research
- Analysis skills
- Bachelor's degree
4d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- Paid training
- Annual leave
Quick apply
8d
Mental Health Transport Technician – Havant - Hampshire
Secure 24 Support Ltd —Havant
- From £12.71 an hour
- Overtime
- Employee assistance programme
Quick apply
11d
Prisoner Escort and Driver
Serco Plc —Eastleigh
- £24,596 - £31,063 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Neurodiversity Family Support Worker
Portsmouth City Council —Portsmouth
- £28,239 - £32,061 a year
- Hybrid work
- Experience working with children
- Travel
8d
Bank Support Worker
Community Integrated Care —Basingstoke
- £13.12 an hour
- Call to connect
- No experience needed
- Referral programme
Quick apply
Senior Children's Support Worker
Community Integrated Care —Totton
- £13.32 - £14.49 an hour
- Full-time
- Communication skills
- Annual leave
Quick apply

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IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in whiteley, ham

IT Support Engineer

Work Based Learning Assessor- Early Years (Level 2 & 3)

Work Based Learning Assessor – Early Years (Level 2 & 3)

Local IT Lead

Children's Support Worker

Work Based Learning Assessor (Support,Teaching and Learning)

Line Chef

Teaching Assistant – Join Our Supply Team

Associate Corporate IT Engineer

Purchase to Pay Assistant

1st Fix Carpenter

Playworker Apprentice

Support Services Engineer

Musculoskeletal Clinical Specialist - Spines

Intensive Support Worker - Southampton

Mental Health Transport Technician – Havant - Hampshire

Prisoner Escort and Driver

Neurodiversity Family Support Worker

Bank Support Worker

Senior Children's Support Worker

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