Onsite service Work, Jobs in Whitley Bay, Twr (with Salaries)

Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
Yard Driver
BCA —Newcastle upon Tyne
- £12.91 an hour
- Employee assistance programme
- Employee discount
Quick apply
12d
Trainee Printer Service Engineer
Standing Stone DOS ltd —Newcastle upon Tyne
- From £13 an hour
- Full-time
- No experience needed
- In-person
- Hand tools
Quick apply
23h
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Warehouse Operative - General
Bestway Group —Gateshead
- Full-time
- Customer service
- Annual leave
Quick apply
10d
Warehouse Operative
gategroup —Newcastle upon Tyne
- £13.01 an hour
- Overtime
- Customer service
- English
- Quality control
- Free parking
- Annual leave
Quick apply
Sales Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
7d
Stock Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- In-person
- Leadership
- Communication skills
- Flexible schedule
Quick apply
Retail Customer Service
Entain —Newcastle upon Tyne
- £13 an hour
- Overtime
- Cash handling
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Analytics
- Employee discount
- Referral programme
Quick apply
CCTV Control Room Officer 40hrs - Metrocentre, Gateshead
Savills Management Resources —Gateshead
- £29,119 a year
- Full-time
- Customer service
- Writing skills
- English
- Free parking
1d
Customer Adviser
Newcastle Building Society —South Shields
- £25,469 - £28,026 a year
- Full-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
7d
Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply

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onsite service jobs near whitley bay, twr

Alarm Call Handler (Part-Time Mornings)

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Part-time
£24,500 - £26,500 a year

Benefits

Cycle to work scheme
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Microsoft Office Suite
Data entry
SIA
Customer interaction
Typing
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Part-Time Mornings)

Newcastle, NE12 8BU

Verisure Services are a leading security company with new career opportunities. We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.

When a customer’s alarm triggers, our specially trained call handlers quickly take charge of the incident, identify triggers and take immediate corresponding action. This is the crucial monitoring part of the Verisure system and operates 24/7/365 from our Newcastle Centre of Excellence.

Salary: Starting at £24,500 pro rata, increasing to £26,500 pro rata with role progression + up to £1,200 performance & attendance bonus

Working Hours: 24 hours per week

Shift Pattern: AM Shifts ranging between 7am - 12pm

Holidays: 29 days’ pro rata including bank holidays, increasing to 31 days pro rata after 1 years' service

Responsibilities include:

Reacting to incidents in a timely manner
Processing Alarms signals received from customer’s premises, reviewing of images, liaising with guard/police/ambulance/fire brigade as part of Monitoring duties
Contacting emergency services on behalf of the customer, relaying key information about the incident and requesting a response
Making quick and accurate choices following strict security protocols
Making outbound calls to communicate what is happening during an incident and to ensure customers’ security
Receiving Inbound calls from customers and handling their requests
Preventing false alarms, explaining how to use the system and detecting technical issues

Skills & Experience:

Experience in providing excellent customer service.
Excellent communication skills with problem solving attitude.
Ability to show patience and consideration towards customers via telephone.
Customer oriented, genuinely passionate about customers' security and safety.
Ability to multitask effectively whilst keeping a high level of service quality.
Proactive and able to follow strict protocols accurately.
Accurate data capture and typing skills.
Good IT and Microsoft Office skills.
A selfless team player.
We welcome applications from different experiences including retail, bar work, call centre, 111 call handlers and emergency call handlers.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare with BUPA and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn cash rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

About Us

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team

and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.

All employees must also be able to successfully obtain an SIA Licence (UK) and Private Security Authority License (IE) – provided by Verisure.

Quick apply

Refine Your Search

onsite service jobs in whitley bay, twr

Alarm Call Handler (Part-Time Mornings)

Alarm Call Handler

Customer Care Call Advisor

Alarm Call Handler (Part-Time PM)

Onsite Service Assistant

Yard Driver

Trainee Printer Service Engineer

Retentions Advisor

Alarm Call Handler (Part-Time AM)

Alarm Call Handler (Full-Time PM)

Warehouse Operative - General

Warehouse Operative

Sales Associate, Dalton Park

Metering Service Delivery Manager

Stock Associate, Dalton Park

Retail Customer Service

Retention & Quality Specialist

CCTV Control Room Officer 40hrs - Metrocentre, Gateshead

Customer Adviser

Sales Team Manager

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