Customer service team lead Work, Jobs in Whitstable (with Salaries)

Lead Customer Service Administrator - SMC
KIMS Hospital —Maidstone
- £33,571.43 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
10d
Sales Team Manager
Neilson Financial Services —Ashford
- Hybrid work
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Key Lead - Ashford Designer Outlet, Hollister
Hollister —Ashford
- £13.80 an hour
- POS
- Communication skills
- Store discount
- Employee discount
Lead Customer Experience Manager
Sainsbury's —Gillingham
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
8d
Team Leader
Mountain Warehouse —Margate
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Key Lead - Ashford Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Ashford
- £13.80 an hour
- POS
- Communication skills
- Store discount
- Employee discount
Store Operations Team Leader
Dunelm —Ashford
- £14.76 an hour
- Overtime
- Customer service
- Merchandising
- Mentoring
3d
VM Team Manager
Matalan —Strood
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
10d

Related jobs to explore

Based on your search for customer service team lead

General Showroom Manager
Wren —Canterbury
World-class training on our products, systems, and sales processes, including a one-week residential course at our Academy in Barton-upon-Humber.
£34,900 - £70,000 a year
Quick apply
Children's Support Worker - full training given
Rubicon Children's Services —Herne Bay
Rubicon Children & Family Services provide safe, warm, and nurturing therapeutic homes for children with complex emotional and attachment needs to live in.
£14 an hour
Quick apply
4d

I want to receive the latest job alerts for customer service team lead in whitstable

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near whitstable

Lead Customer Service Administrator - SMC

KIMS Hospital -
Maidstone

Apply Now

Job details

Full-time
£33,571.43 a year
10 days ago

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Private medical insurance

Qualifications

Administrative support experience
Patient service
Microsoft Office
Performance management
Administrative experience
Supervising experience
Medical reception and administration experience
Staff training
Employee performance appraisals
Customer support
Training & development
Leadership
Medical terminology
Team motivation leadership
Communication skills
Rota coordination

Full job description

Lead Customer Service Administrator – Sevenoaks Medical Centre

Location: Sevenoaks Medical Centre

Hours:40.00 hours per week

Starting Salary: £33,571.43 per annum

Hours: 07:30 – 20:30 between Monday and Saturday.

Are you a natural team leader who takes pride in delivering an exceptional patient experience? Do you enjoy leading and supporting a team to deliver excellent customer service? Are you organised, confident and able to manage competing priorities in a busy healthcare environment? Would you enjoy being at the heart of a patient-focused service where every interaction matters? If the answer is yes, we would love to hear from you.

We are looking for an enthusiastic and experienced Lead Customer Service Administrator to join the team at Sevenoaks Medical Centre. Working closely with the General Manager, you will provide day-to-day leadership and support to the administrative team, helping to ensure our patients, visitors, consultants, and colleagues receive a warm, professional and efficient service.

This is a varied role combining team leadership, administration, patient coordination, and customer service, with the opportunity to make a genuine difference to the experience of every patient who comes through our doors.

Key responsibilities will include:

Providing day-to-day leadership and line management for the administrative team, including regular 1:1s, appraisals and performance management.
Supporting the coordination of team rotas, ensuring appropriate administrative cover is maintained.
Supporting the induction, training, and development of new team members.
Acting as a visible and welcoming presence for patients, visitors, consultants, and colleagues.
Managing telephone and face-to-face enquiries with confidence, courtesy, and professionalism.

About You

We are looking for someone who combines strong administrative skills with a genuine passion for people and patient experience.

You will be confident leading a team and comfortable working in a busy healthcare environment where priorities can change quickly. You will be organised, approachable and able to communicate effectively with patients, consultants, clinical colleagues and senior managers.

Essential criteria

Previous experience of working in a healthcare or hospital administrative environment, with a strong understanding of the importance of patient confidentiality and customer service.
Proven experience of leading, supporting or supervising a team, with the ability to motivate colleagues and maintain high standards.
Excellent organisational, communication and customer service skills, with the ability to prioritise competing demands and remain calm under pressure.

Desirable criteria

Experience of working with medical administration, patient appointment systems or radiology services.
Knowledge of Microsoft Office, medical terminology or healthcare administration systems.

Why Join Sevenoaks Medical Centre

At KIMS Hospital, our administrative teams are an important part of the patient journey. From the first welcome at reception to arranging appointments, supporting consultants, and ensuring information is accurate and available when needed, the work you do helps our clinical teams provide safe, efficient, and compassionate care.

We believe that great patient care starts with great people. That's why we look for colleagues who share our commitment to treating patients with dignity, respect, and kindness, while taking pride in getting the details right.

At KIMS, we want our people to feel valued, supported, and proud of the work they do. Joining us means becoming part of a team where people, patients and quality of care genuinely matter.

Competitive Salary
Free Secure Staff Parking
Pension Scheme
Private Health Insurance
33 Days annual leave plus extra time off for your birthday
Life Assurance
Annual Flu Vaccination
Free Eye Test
Flexible working and annualised hours contracts are available
Relocation packages available

How to Apply

If you are looking for your next opportunity in healthcare administration and believe you have leadership, organisation and customer service skills apply online today with your CV.

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email [email protected].

KIMS Hospital is committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about DBS checks can be found on the UK Government website.

Posted 28th August 2026

Apply Now

Refine Your Search

customer service team lead jobs in whitstable

Lead Customer Service Administrator - SMC

Sales Team Manager

Key Lead - Ashford Designer Outlet, Hollister

Lead Customer Experience Manager

Team Leader

Key Lead - Ashford Designer Outlet, Abercrombie & Fitch

Store Operations Team Leader

VM Team Manager

Related jobs to explore

I want to receive the latest job alerts for customer service team lead in whitstable

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected