Integration engineer Work, Jobs in Whitton, Gtl (with Salaries)

Omnichannel engineer
Sunlighten UK & Europe —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Salesforce
- APIs
- Health & wellbeing programme
- Employee discount
Quick apply
Renewables Integration Senior Study Engineer
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Systems Engineer
Leidos —Farnborough
- £47,600 - £61,000 a year
- Full-time
- System design
- Organisational skills
- Agile
- Annual leave
- Work from home
Automation Engineer
CitySprint —Redhill
- £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
Electronic Engineer
Baker Hughes —Farnborough
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Life insurance
ATM / UTM Technical Policy Specialist
Civil Aviation Authority —Gatwick Airport
- £53,968 - £63,000 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Communication skills
4d
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- Communication skills
- Sick pay
Human Factors & Ergonomics Engineer (Control Systems)
Expleo —London
- Analysis skills
- Psychology
- Communication skills
I.T / Field Integration & Support Engineer
MDA Space —Farnborough
- Hybrid work
- Up to 50% travel
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Digital Power Project Engineer
Schneider Electric —South East London
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Life insurance
AIT Integration Engineer
Expleo —Guildford
- Engineering
- Travel
- Mechanical knowledge
AIT Integration Engineer
Amaris Consulting —Guildford
- Engineering
- English
- Travel
Lead Client Integration Engineer (German Speaking)
Epsilon —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
API & Integration Engineer
Synapri —London
- £45,000 - £50,000 a year
- Hybrid work
- CRM software
- Azure
- APIs
Field Service Engineer Digital Technologies London & Home Counties
Leica Biosystems —Amersham
- Full-time
- CRM software
- Customer service
- Travel
Data Engineer
REYAN TECHNOLOGIES LTD —Hounslow
- £36,000 - £42,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Free parking
Quick apply
Mission Safety Engineer
Civil Aviation Authority —Gatwick Airport
- £62,000 - £71,957 a year
- Full-time
- Engineering
- Presentation skills
- Software development
21h
Senior Engineer – Power Systems – Renewables Integration
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Continuous improvement
11d
Applied AI Architect, Industries
Anthropic —London
- £165,000 - £190,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Machine learning
- Flexible schedule
6d
Tech Lead, Remote Assist - Robotaxi
Wayve —London
- Full-time
- Hybrid work

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Omnichannel engineer

Sunlighten UK & Europe -
London

Quick apply

Job details

Full-time
£45,000 - £65,000 a year

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Company pension
Company events
Private medical insurance
Employee discount
Sick pay

Qualifications

Salesforce
IVR
Marketing automation
APIs
Business requirements
Solution architecture

Full job description

Omnichannel Solutions Engineer at Sunlighten UK United Kingdom

Salary and benefits Salary Range: £45,000–£65,000 + Bonus + pension scheme and health insurance for 4-6 years' experience, possibility of negotiation for candidates with 7+ years of experience Candidates with Five9, Salesforce, APIs, and Omnichannel Architecture expertise.

Position Summary

Sunlighten is seeking an experienced Omnichannel Solutions Engineer to lead the design, engineering, optimization, and continuous improvement of our customer engagement ecosystem across the United Kingdom.

Reporting to the Director of Business Systems & Integrations, this role partners closely with the US Omnichannel Solutions Engineer to ensure global consistency while supporting the UK business. The role owns the technology connecting customers with Sales and Customer Care across voice, digital, and messaging channels, including lead distribution, IVR, outbound dialing, live chat, SMS, Salesforce integrations, and custom API solutions.

Why Sunlighten?· Global Innovation & Growth: A family-owned business with 25+ years of pioneering infrared technology, now expanding rapidly in the UK and Europe.
· A Thriving Industry: The global wellness market is projected to hit $7 trillion by 2026—be part of this dynamic movement.
· Prestigious Clientele: Our saunas are trusted by Cristiano Ronaldo, numerous elite sports institutions, hotels, spas, wellness clinics, and celebrities worldwide.
· New UK London Headquarters: To meet growing demand, we’ve launched new offices, near Oxford Circus with a sauna studio showroom and a day spa.

Key Responsibilities

· Own the UK omnichannel customer engagement platform and lead routing strategy.

· Administer and optimize Five9 (or comparable platform): IVR, routing, queues, campaigns, dialers, agent desktop, reporting.

· Design and maintain Salesforce Sales Cloud and Service Cloud integrations.

· Build and optimize lead routing, opportunity routing, lead scoring, and workflow automation.

· Develop and support REST API, Zapier, and custom integrations.

· Partner with Salesforce and NetSuite developers on enterprise solutions.

· Gather business requirements and translate them into scalable technical solutions.

· Continuously improve customer experience, routing accuracy, sales conversion, and agent productivity.

Required Qualifications

· 4+ years supporting enterprise contact center solutions.

· Five9 experience preferred (Genesys, NICE CXone, Talkdesk, Amazon Connect, Cisco Webex Contact Center also considered).

· Strong Salesforce Sales Cloud and Service Cloud experience.

· Experience with APIs, CRM integrations, IVR, dialers, routing logic, and customer engagement workflows.

· Strategic thinker with hands-on engineering capability.

Preferred Qualifications

· Five9 Certification.

· Salesforce Administrator or Platform certifications.

· Marketing Cloud experience.

· Experience with Live Chat, Attentive, SMS360, or similar platforms.

· JavaScript, Python, .NET, REST APIs, Zapier.

Success Measures (First 12 Months)

· Increased delivery rate

· Increase lead response speed.

· Improve routing accuracy.

· Increase sales conversion through dialing optimization and scoring strategies.

· Reduce abandoned calls.

· Improve Ready-to-Sell and Ready-to-Serve time.

· Deliver scalable integrations across Salesforce, Five9, Live Chat, SMS, and future engagement platforms.

Pay: £45,000.00-£65,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Employee discount
Health & wellbeing programme
Private medical insurance
Sick pay

Application question(s):

Do you have five9 experience?

Experience:

Salesforce: 4 years (required)

Work Location: Hybrid remote in London W1W 8QG

Quick apply

Refine Your Search

integration engineer jobs in whitton, gtl

Omnichannel engineer

Renewables Integration Senior Study Engineer

Systems Engineer

Automation Engineer

Electronic Engineer

ATM / UTM Technical Policy Specialist

Service Operations Manager - Hemel

Human Factors & Ergonomics Engineer (Control Systems)

I.T / Field Integration & Support Engineer

Digital Power Project Engineer

AIT Integration Engineer

AIT Integration Engineer

Lead Client Integration Engineer (German Speaking)

API & Integration Engineer

Field Service Engineer Digital Technologies London & Home Counties

Data Engineer

Mission Safety Engineer

Senior Engineer – Power Systems – Renewables Integration

Applied AI Architect, Industries

Tech Lead, Remote Assist - Robotaxi

I want to receive the latest job alerts for integration engineer in whitton, gtl

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