At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
London (Hybrid 3 days p/ week in office)
12 month fixed-term contract
Start date: August/ ASAP
Now with over 196,000 customers worldwide, Klaviyo is the CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
We're looking for a talented Senior Brand Designer to join our team on a 12 month fixed-term contract basis and play a pivotal role in supporting our EMEA Marketing and Global teams through high-performing creative.
How You'll Make a Difference
You'll work closely as an extension of two teams:
The EMEA Marketing team is small but mighty - a mix of content marketers, event professionals, partner marketers, and demand generation specialists who move fast and work both collaboratively and independently. You'll play a key role in bringing Klaviyo's brand to life across Northern, Southern and Central Europe, balancing local market needs with global priorities to drive real impact.
The Klaviyo Brand & Creative Team (AMER-based), who own and evolve our brand systems and express the Klaviyo brand across digital, events, and beyond. You'll directly impact strategic goals including brand awareness, conversion, and event NPS.
You'll be creating compelling visual concepts and designs across a wide range of formats including digital advertising, motion and video, event experiences, and print collateral. The ability to write copy in a pinch is a bonus.
Klaviyo is an AI-first organisation that actively experiments with, integrates, and operationalises AI and automation tools across our work. We expect our contractors and collaborators to do the same.
Areas of Impact
Brand Design & Documentation:
- Contribute to cohesive, high-quality brand design solutions that support Klaviyo's recognition and growth goals across EMEA
- Serve as a brand steward, ensuring all work aligns with our visual identity and elevates the brand
- Design thoughtful, compelling assets that guide and enhance the customer journey
Multi-Channel Campaigns:
- Design creative assets for campaigns across email, social, web, print, events, video, basic animation, and more
- Produce final assets with accuracy and attention to detail, optimised for each channel and ready for handoff or launch
- Maintain visual consistency across touchpoints while bringing a fresh, engaging perspective
Design Excellence & Governance:
- Demonstrate strong fundamentals in typography, colour, layout, and composition
- Stay current on design and B2B marketing trends across key EMEA markets to bring fresh inspiration to the team
- Optimise and iterate creative based on performance results
- Take pride in the details and strive for design excellence in everything you create
Collaborate & Ideate:
- Work closely with AMER-based designers, writers, directors, and creators, as well as local agencies and marketers, to bring concepts to life
- Support ideation and creative campaign development that connects with our audience and reflects our brand positioning
- Participate in cross-functional projects, contributing visual ideas and executing with care
- Celebrate cultural nuances in design and copy as you collaborate across EMEA sub-regions
Who You Are
You're an exceptional Senior Designer with a sharp eye for detail and a genuine passion for problem-solving.
- 5+ years of experience in advertising agencies, design studios, and/or in-house creative teams
- Online portfolio showcasing strong visual branding and campaign capabilities
- Proficient in Figma (including Figma Make), Adobe Creative Suite, Google Workspace; experience with lightweight motion tools like Jitter or Canva
- Experience designing within a brand system and consistently adhering to guidelines
- Bachelor's degree in graphic design or equivalent practical experience
Creative Problem-Solver: You approach design challenges with curiosity and strategy - finding smart solutions that balance brand, business, and customer needs.
Clear Communicator: You can confidently explain your design decisions, and you're always open to feedback. Comfortable working across time zones with a largely remote, globally distributed team.
Customer-Focused: You think about how design supports the customer journey and brand experience, with a solid understanding of different channels, audiences, and marketing goals.
Proactive & Reliable: You take ownership of your work from kickoff to delivery - high quality, on time, and aligned to the brief. You look for opportunities to contribute beyond what you've been assigned.
Organised & Efficient: You manage your time well, juggle multiple projects, and keep things moving in a fast-paced environment. Experience working across multiple European markets or languages is a plus.
Collaborative & Positive: You care about the work and the people behind it - bringing a thoughtful, can-do attitude that makes collaboration productive and enjoyable.
#LI-Hybrid #LI-JW1
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
