Senior technical support engineer Work, Jobs in Whitton, Gtl (with Salaries)

Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Senior Technical Support Engineer
DeepL —London
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexible schedule
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Senior Mechanical Building Services Engineer
Equans —Isleworth
- Full-time
- Customer service
- Maintenance
- Supervising experience
- Annual leave
- Employee assistance programme
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
2d
Fitch Group | AI and Agentic Senior Collaboration Engineer - Warsaw, Poland
Fitch Group —Warszawa, mazowieckie
- Hybrid work
- Azure
- AI
Senior Support Services Engineer
Advania UK —London
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- Analysis skills
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
8d
Junior Support Engineer (London, UK)
Avolution —London
- Full-time
- Hybrid work
- Annual leave
Quick apply
18h
Senior Technical Assurance Engineer
SCS Railways —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Support Engineer Intern (fix term contract)
Exabeam —Maidenhead
- Linux
- In-person
- Internship
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
19h
IT Support Engineer
GreatFind Recruitment —Surbiton
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Free parking
Quick apply
Senior Software Engineer
JFA Medical —London
- £100,000 a year
- Full-time
- Computer Science
- Engineering
- AWS
Quick apply
Technical Engineer - Powerplant
British Airways —Heathrow
- Full-time
- Engineering
- Bachelor's degree
- Business
22h
Senior Systems Engineer
Baker Hughes —London
- Presentation skills
- Bachelor's degree
- Travel
- Flexible schedule
- Life insurance
Senior Support Engineer
Snowflake —London
- Overtime
- Microsoft Office
- Organisational skills
- IT
Associate Software Engineer
Valorence Limited —London
- From £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Linux
Quick apply
2d

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Technical Support Senior Engineer, Chiller

Mitsubishi Heavy Industries Air Conditioning Europe -
Uxbridge

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
AutoCAD
Microsoft Excel
Engineering
System design
English
Water systems
Communication skills

Full job description

Job title: Technical Support Senior Engineer, Chiller

Position: Full-time, Permanent

Functional area: Technical

Reporting to: General manager

Location: United Kingdom, Stockley Park, Uxbridge

Working Hours: Monday to Friday – 9am – 5pm (35 hours per week, 1 hour lunch break)

Job Summary:

Technical Support Senior Engineer will carry out various activities related to the support of distributors and partners in territories in charge [*]; which is related to Comfort Chiller, cooperating MHI design/aftersales section and MHIAE sales/aftersales teams and MHI factories under supervision of the section manager.

The job holder will promote new products for distributor’s technical knowledge (creating presentations, organizing product seminars), and do various services for products for customers (providing service on site, commissioning of product). The Senior Engineer is required to continuously improve their comprehension of technical specification of MHI products, and then to promote MHI products. The activities include benchmarking, marketing analysis, product planning, and supporting activity of joint development with European manufacturers.

[*] Europe, CIS (Commonwealth of Independent States)

Main Duties Description:

Technical support to distributors / end users / consultants

Respond to technical inquiries by e-mail or phone without any delays
Investigate the unit troubles/claims by analyzing operation data with utilizing service tool
Visit the site for commissioning / trouble shooting for end users/distributors
Visit distributors’ / customers’ office to provide response(s) to their inquiries/ support their activities
Check the drawing of projects (unit / pipe / electrical installation), setting, and check the operation data
Submit reports for technical supports for site visits
Support spare parts activities for the operation team to improve spare parts delivery
Calculate performance and/or cost-saving benefits
Organize maintenance scheme

Collaborate with European manufacturers to provide solution to enhance the sales of MHI products

Maintain the collaboration with European manufactures (Water Pump, FCU, etc)
Research the Sales solution/Service solution for MHI products
Share the knowledge among the business partners (System design, etc)

Register products to national subsidy schemes, quality certification schemes and other country requirements
Maintain subsidy schemes / certification programs
Arrange and supporting random tests / factory audit accordingly as requested
Research subsidy schemes / certification programs

Prepare MHI technical supports documents (in English and in other European languages)

Propose ideas to improve technical documents for distributors
Create new service tools
Support MTH design section/service section activity

Promote MHI products

Introduce of new products highlighting features and benefits.
Create presentations for distributors / customers
Organize seminars for distributors / customers.
Help Marketing section to create new brochures / leaflets for the territories.

Survey the market information for new products

Benchmark competitors’ new products continuously and making comparisons.
Survey relevant standards / regulations / directives in both EU and GB.
Visit exhibitions to investigate new products / market information.
Attend relevant seminars / meetings relating to heat pump industry associations.

Experience, Knowledge and Skills:

Degree in Engineering or equivalent.

Technical experience within Comfort Chiller, minimum 5 years

Fundamental understanding of water system for cooling and heating

Knowledge of heat pump and water systems
Knowledge of regulations and EU/GB directives related to boilers and/or heat pumps
Knowledge of VRF system/chiller could be beneficial

Strong interpersonal and communications skills

Fluent English, both oral and written
Strong communication skills
Strong problem-solving skills
Multi-tasking
Knowledge of other European language(s) could be beneficial

Prioritising skills
Understanding of customer requirements

Has knowledge of PC (Windows, Word, Excel, PowerPoint, AutoCAD)

Create and carry out presentations.
Analyse operation data of the products.

Business trips across Europe with a short notice will be required

Status to travel Europe without visa is required.

You may be required by the Company to undertake any duties within your skills and capabilities, which the Company considers necessary to meet business needs.

Apply Now

Refine Your Search

senior technical support engineer jobs in whitton, gtl

Technical Support Senior Engineer, Chiller

Senior IT Support Engineer - UK - Hybrid

Senior Technical Support Engineer

Third Line IT Support Engineer / Technical Consultant

Senior Mechanical Building Services Engineer

2nd Line Support Technician

Fitch Group | AI and Agentic Senior Collaboration Engineer - Warsaw, Poland

Senior Support Services Engineer

Senior Technical Support Manager

Junior Support Engineer (London, UK)

Senior Technical Assurance Engineer

Technical Support Engineer Intern (fix term contract)

Senior IT Support Engineer (12 Month Fixed Term Contract)

Technical Support Engineer

IT Support Engineer

Senior Software Engineer

Technical Engineer - Powerplant

Senior Systems Engineer

Senior Support Engineer

Associate Software Engineer

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