Lead service designer Work, Jobs in Wickford, Ess (with Salaries)

Technical Author
CARECO UK LTD —Braintree
- £30,000 - £32,000 a year
- Full-time
- Product management
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Museum & Culture Marketing Senior Officer
Maidstone Borough Council —Maidstone
- £36,234 - £39,307 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Marketing and Commercial manager.
AJ Autos ltd Uk —London
- £33,000 - £50,000 a year
- Full-time
- Hybrid work
- Marketing
- English
- Business development
- Profit sharing
- Annual leave
Quick apply
Growth Marketing Executive
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Hybrid work
- Social media management
- Organisational skills
- Communication skills
Quick apply
Instructional Designer Manager
Caseware —Maidstone
- Full-time
- Remote
- Management
- Data analysis skills
- Bachelor's degree
Quick apply
5d
Project Manager
M Group —Dartford
- Overtime
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Store Manager (Bluewater)
Nokwol UK Limited —Dartford
- £45,000 - £55,000 a year
- Weekend availability
- Customer service
- Recruiting
- Training & development
Quick apply
Concession Manager - Tommy Hilfiger & Calvin Klein (Fenwick Colchester)
Tommy Hilfiger —Colchester
- Full-time
- Customer service
- Conflict management
- Training & development
Store Manager
Vision Express —West Thurrock
- Part-time
- Customer service
- Training & development
- Retail management
1d
Part Time Supervisor, Calvin Klein Braintree
Calvin Klein —Braintree
- Full-time
- Customer service
- Supervising experience
- Conflict management
13d
Senior Design Manager
Strabag —Bishop's Stortford
- Full-time
- Microsoft Office
- Continuous improvement
- Construction experience
Dior Ambassador
Parfums Christian Dior —Thurrock
- Part-time
- In-person
- Communication skills
Design Director
StudioXAG —London
- £70,000 - £95,000 a year
- Overtime
- Hybrid work
- Mentoring
Quick apply
ICT Lead PHP Developer (Jadu Platform & Digital Services)
Medway Council —Chatham
- £45,795 a year
- Mentoring
Trade Kitchen Sales Designer
Magnet —Orpington
- £28,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
Lead Service Designer
JPMorganChase —London
- Full-time
- Presentation skills
- Communication skills
4d
Senior Project Manager
AtkinsRéalis —Dartford
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
1d
Kitchen Sales Designer
Magnet —Chingford
- £28,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
Head of Data Centre UK/I
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Management
- Sales
- Business development
Quick apply
Store Manager
David Clulow —Loughton
- Customer service
- Retail management

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Technical Author

CARECO UK LTD -
Braintree

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Content quality assurance review
Stakeholder collaboration
Copy editing
Editing quality assurance passes
Product management
Technical writing
Multidisciplinary collaboration
Adobe InDesign
Root cause analysis
Communication skills

Full job description

Salary: £30,000 - £32,000 per annum
Contract: Permanent
Hours: Full time, 37.5 hours per week
Shifts: Monday to Friday, 08:30 – 17:00
Location: CareCo HQ, Braintree - CM77 7AT - 5 days in the office

Closing date: Saturday 29th of August 2026

At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

About the Role

CareCo is seeking a Technical Author who will be responsible for creating and maintaining clear, accurate, and user-focused Instructions for Use (IFUs), and related product documentation to support customers and colleagues in understanding and using our products effectively. This will be achieved through exceptional attention to detail, strong written communication and proofreading skills, and the ability to translate complex technical information into straightforward documentation.

As a Technical Author, you will:

Own the writing, editing, and maintenance of IFUs and other product documentation, including user manuals, release notes, FAQs, and care guides, ensuring accuracy and precision in every detail.
Use InDesign, or similar desktop publishing software, to design, format, and produce professional, on-brand IFUs and product documentation.
Collaborate with Engineers, Product Support, Suppliers, and internal teams to gather, verify, and meticulously document technical information. Work closely and proactively with Compliance, Graphic Designers, and the Photographer to ensure IFUs and supporting visual content are accurate, compliant, and produced to a consistent standard.
Review new product development samples to develop a practical understanding of product functionality and to ensure documentation accurately reflects product use when composing the IFU.
Create and maintain IFU photography requirement lists, briefing the Photographer and Graphic Designers on the shots and visual assets needed to support clear, compliant product documentation.
Define and own consistency of style, tone, and terminology across all IFUs and technical documents.
Review and incorporate feedback from colleagues, customers, and product testing to improve clarity, usability, and compliance of documentation.
Own the creation and maintenance of IFU template guides, along with wider templates, style guides, and documentation standards, ensuring alignment with UKCA/UK MDR requirements and ISO/IEC 82079-1 (preparation of IFU).
Act as the subject matter expert for documentation standards, templates and IFU best practice.
Lead continuous improvement of the clarity, quality, and effectiveness of IFUs and other technical content.
Engage in training and personal development to strengthen technical knowledge, writing skills, and familiarity with industry best practices.

About you

To be considered for the position of Technical Author, you will have:

Experience in identifying end user needs.
The ability to demonstrate problem solving and root causing.
Attention to detail.
A collaborative approach.
Desire to seek opportunities for ongoing personal development and actively engage with company training opportunities.
The ability to build strong collaborative relationships within Product Management, Compliance, CX, Engineers, Photographers, and external suppliers.
Desire to learn the effective implementation of new processes put in place to optimise time management.
Technical Authoring Certification / Qualifications are desirable.

About CareCo

At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Technical Author, we’ll offer you:

32 days annual leave (including bank holidays), with extra days when you stick with us.
Option to buy and sell annual leave.
Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands.
25% employee discount*.
Life-event vouchers to celebrate milestones such as welcoming a new baby or getting married.
Employee loyalty rewards, including holiday vouchers.
55p per business mile, tax free.
Free on-site parking.
Driving lesson contribution to help you learn to drive*.
Employee Assistance Programme for 24/7 confidential support.
Life insurance.
Cycle-to-Work scheme*.
Free annual flu jab.
Annual eye test contribution.
Employee referral scheme – earn £500 for referring a friend.
Reimbursement of professional membership related to your role.

Whoever you are and whatever your story is, we’d love to hear from you. Apply to become part of a team that makes every day a better day.

We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.

*Eligibility for benefits based on length of service

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site gym
On-site parking
Referral programme

Ability to commute/relocate:

Braintree CM77: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

lead service designer jobs in wickford, ess

Technical Author

Museum & Culture Marketing Senior Officer

Marketing and Commercial manager.

Growth Marketing Executive

Instructional Designer Manager

Project Manager

Store Manager (Bluewater)

Concession Manager - Tommy Hilfiger & Calvin Klein (Fenwick Colchester)

Store Manager

Part Time Supervisor, Calvin Klein Braintree

Senior Design Manager

Dior Ambassador

Design Director

ICT Lead PHP Developer (Jadu Platform & Digital Services)

Trade Kitchen Sales Designer

Lead Service Designer

Senior Project Manager

Kitchen Sales Designer

Head of Data Centre UK/I

Store Manager

I want to receive the latest job alerts for lead service designer in wickford, ess

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