Retentions advisor Work, Jobs in Wickwar, Gls (with Salaries)

Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
10d
Domestic Sales and Retentions Advisor
Ecotricity —Stroud
- £25,550 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
21h
Careers Advisor
Bath College —Radstock
- £28,682 - £32,187 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Free parking
- Annual leave
5h
HR Manager
APC Priority Express —Bristol
- £33,540 - £39,130 a year
- Human resources
- Recruiting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Head of Retention Pricing
RAC —Bristol
- Analysis skills
- Presentation skills
- Leadership
Human Resources Advisor (South West), Judicial Office
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Senior People Advisor, Band 6
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Human resources
- Recruiting
- Training & development
- Annual leave
- Employee discount
14d
Client Executive Leader – Large & Complex Corporate Clients
Marsh —Bristol
- Full-time
- Analysis skills
- Leadership
Client Advisor Leader - Large & Complex Corporate Clients
Marsh —Bristol
- Full-time
- Leadership
HR Manager Part-Time
GXO Logistics —Avonmouth
- £44,000 - £50,000 a year
- Part-time
- Travel
- Conflict management
- Human resources
- Annual leave
- Employee assistance programme
9d
Senior People Advisor
Oxleas NHS Foundation Trust —Bristol
- £39,959 - £48,117 a year
- Full-time
- Recruiting
- Contracts
- Training & development
8d
Territory Manager
Newcross Healthcare Solutions Limited (1) —Bristol
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Chief Digital Officer
Vivobarefoot —Bristol
- Hybrid work
- CRM software
- ERP systems
- AI
People Advisor
Rygor Group Ltd —Westbury
- £30,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Health & wellbeing programme
- Annual leave
Account Executive
WTW —Bristol
- Full-time
- Hybrid work
- Business development
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Regional Account Manager
LKQ Corporation —Avonmouth
- Full-time
- Business development
- Team management
- Training & development
- Annual leave
- Employee assistance programme
Senior Creative Strategist (Performance Marketing)
Soar With Us —Bristol
- £55,000 - £65,000 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Life insurance
Quick apply
19h
Business Development Manager (Compound Semiconductor)
Oxford Instruments plc —Bristol
- Engineering
- Travel
- AI
- Annual leave
Senior Information Manager
AECOM —Bristol
- Hybrid work
- Engineering
- Bachelor's degree
- No degree

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retentions advisor jobs near wickwar, gls

Senior Customer Success Manager

SBS -
Bristol

Apply Now

Job details

Benefits

Annual leave

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Change management
Partnership building
Customer relationship management
Risk management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Multidisciplinary collaboration
Account management
Communication skills

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Customer Success Manager!

A Customer Success Manager is responsible for ensuring customers achieve value from SBS Specialised Finance solutions through proactive relationship management, customer engagement, adoption planning, retention initiatives, and strategic account development.

The role focuses on building strong customer partnerships, driving product adoption, improving customer satisfaction, supporting retention objectives, and identifying opportunities for growth within assigned accounts.

The successful candidate will manage a portfolio of customer relationships while acting as a trusted advisor and advocate throughout the customer lifecycle.

Location: Bristol, UK
Work model: Hybrid

Responsibilities:

Customer Relationship Management

Develop strong and trusted relationships with assigned customers.
Serve as the primary Customer Success contact for key accounts.
Maintain regular engagement with customer stakeholders.
Act as a customer advocate within the organization.

Customer Adoption & Value Realization

Drive product adoption and utilization across assigned accounts.
Help customers achieve intended business outcomes.
Monitor customer health and engagement metrics.
Identify risks to adoption and develop mitigation plans.

Retention & Renewal Support

Support customer retention initiatives.
Partner with internal teams to improve customer satisfaction.
Contribute to renewal planning and customer success strategies.
Help reduce churn risk through proactive engagement.

Strategic Account Growth

Identify opportunities to expand customer engagement.
Support cross-sell and upsell discussions when appropriate.
Collaborate with Sales and Account Management teams.
Contribute to long-term account development plans.

Customer Success Leadership

Share best practices across the Customer Success team.
Contribute to process improvements and team development.
Support continuous improvement initiatives.
Strengthen Customer Success capabilities as the organization scales.

Qualifications:

Experience in Customer Success, Account Management, Relationship Management, or a related customer-facing role.
Strong customer engagement and stakeholder management skills.
Experience managing customer portfolios.
Ability to build trusted relationships with customers and internal stakeholders.
Strong communication and presentation skills.
Proven ability to work independently while collaborating across teams.
Comfortable working in a fast-paced environment.

Desired Skills

Customer Success methodology
Relationship management
Customer retention
Customer engagement
Strategic account management
Stakeholder management
Communication and presentation skills
Commercial awareness
Problem solving
Team collaboration
Change management
Customer advocacy

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

retentions advisor jobs in wickwar, gls

Senior Customer Success Manager

Assistant Service Manager

Domestic Sales and Retentions Advisor

Careers Advisor

HR Manager

Head of Retention Pricing

Human Resources Advisor (South West), Judicial Office

Senior People Advisor, Band 6

Client Executive Leader – Large & Complex Corporate Clients

Client Advisor Leader - Large & Complex Corporate Clients

HR Manager Part-Time

Senior People Advisor

Territory Manager

Chief Digital Officer

People Advisor

Account Executive

Regional Account Manager

Senior Creative Strategist (Performance Marketing)

Business Development Manager (Compound Semiconductor)

Senior Information Manager

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