Administrative manager Work, Jobs in Willand, Dev (with Salaries)

Lead Medical Receptionist & Clinic Administrator
The Foot and Gait Clinic —Taunton
- £31,000 - £34,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Health & wellbeing programme
Quick apply
PA/Office manager
InstaHaus —Bridgwater
- £15.00 - £18.50 an hour
- Part-time
- CRM software
- Sales
- Project management
Quick apply
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Lead Medical Receptionist & Clinic Administrator

The Foot and Gait Clinic
Taunton

Quick apply

Job details

Full-time
£31,000 - £34,000 a year

Benefits

Health & wellbeing programme
Company pension

Qualifications

Record keeping
Management
Front of house supervision
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
GCSE
Administrative support experience
Patient service
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
IT
Stocking
Typing
Stock replenishment
Managing patient records
Cash handling
Office experience

Full job description

Lead Receptionist / Clinic Administrator

Full-time, Permanent | Taunton | £31,000–£34,000 per annum, depending on experience

We are looking for an exceptional Lead Receptionist / Clinic Administrator to join our busy multidisciplinary clinic in Taunton.

This is a key position within the clinic. As well as providing an excellent front-of-house service, you will oversee and support our existing reception team of two receptionists, helping to ensure consistently high standards of patient care, communication and administration across the clinic.

You will often be the first point of contact for our patients, so we are looking for someone who combines excellent administrative and organisational skills with a genuinely warm, approachable and professional manner.

Patient care is at the heart of everything we do. The successful candidate will understand that a positive patient experience begins from the very first telephone call or interaction with reception.

Working closely with the Operations Director, you will take responsibility for the smooth day-to-day running of reception and play an important role in ensuring the clinic operates efficiently and professionally.

Key responsibilities will include:

Overseeing the day-to-day running of reception and providing guidance and support to our two existing receptionists
Helping to organise and prioritise the reception team's workload to ensure the clinic runs smoothly
Maintaining high standards across the reception team, particularly in relation to patient care, telephone manner, communication and administration
Acting as a point of support for the receptionists when dealing with more complex patient queries or situations
Identifying day-to-day issues within reception and resolving them where appropriate, escalating to the Operations Director when necessary
Providing a welcoming, professional and efficient reception service
Acting as a first point of contact for patients, both in person and by telephone
Booking and managing appointments and responding to patient enquiries
Providing clear and accurate information about the services offered by the clinic
Managing emails and other patient communications promptly and professionally
Maintaining accurate and confidential patient records
Handling payments and cash accurately
Monitoring and replenishing clinic and office stock
Working closely with the Practice Manager to maintain efficient systems and procedures
Supporting the implementation and ongoing review of Health & Safety procedures, including fire drills and associated record keeping
Undertaking additional administrative and operational responsibilities appropriate to the role

About You:

Confident providing day-to-day leadership, support and direction to other members of the reception team, while creating a positive and collaborative working environment

Job Types: Full-time, Permanent

Salary: £31 000 - £34 000 per annum - depending on experience

Hours: Monday - Friday: 08h30 - 17h30

Job Type: Full-time

Pay: £31,000.00-£34,000.00 per year

Benefits:

Company pension
Health & wellbeing programme

Experience:

Receptionist/ administration: 3 years (required)

Work Location: In person

Quick apply

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