Customer specialist Work, Jobs in Willaston, Chs (with Salaries)

Patient Transport Liaison Officer
EMED Group —Crewe
- £12.96 an hour
- Full-time
- Data entry
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Accounts Assistant (On Site)
Proximo Holdings Limited —Chester
- £26,100 a year
- Part-time
- In-person
- Flexible schedule
- Referral programme
Quick apply
HR Global Mobility and Rewards Administrator
Harbor —Nantwich
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Equine Events Assistant
Reaseheath College —Nantwich
- £25,823 a year
- Weekend availability
- Annual leave
- Employee assistance programme
15h
Operations Administrator
Benx —Stoke-on-Trent
- Up to £25,613 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
Inbound Sales Advisor - Telematics
Radius Limited —Crewe
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Warehouse Operative Nights
Evri —Crewe
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Warehouse Operative Twilight
Evri —Crewe
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Customer Support Advisor
Your Repair —Stoke-on-Trent
- Up to £26,500 a year
- Monday to Friday
- Communication skills
- Flexible schedule
Quick apply
Sales Assistant
Midlands Air Ambulance Charity —Market Drayton
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
Sales Advisor
FlooringSuperstore.com —Crewe
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
1d
Parts Advisor
Acorn Group Limited —Wistaston
- From £12.71 an hour
- Full-time
Quick apply
3d
SEO Assistant
Net World Sports —Wrexham
- From £25,000 a year
- Full-time
- Marketing
- Data analysis skills
- Master's degree
- Free parking
- Store discount
Quick apply
Buyer Buyer (Personal & Travel Tech / Consumer Gadget)
Ryman —Crewe
- Full-time
- Travel
- Employee discount
- Referral programme
Warehouse Operative
Rubix —Crewe
- Full-time
- Warehouse experience
- Manufacturing
2d
Accounts Assistant
Proximo Holdings Limited —Chester
- £26,100 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
Plant And Tool Hire desk Controller
Pet Hire Centre —Crewe
- £15 an hour
- Overtime
- Bilingual
- Customer service
- Administrative experience
Quick apply
Outbound Sales Advisor - Warm Leads
H2eCommerce —Crewe
- £28,840 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
2d
Courier Driver
EMED Group —Crewe
- £12.71 an hour
- Part-time
- Heavy lifting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for customer specialist in willaston, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Transport Liaison Officer

EMED Group -
Crewe

Quick apply

Job details

Full-time
£12.96 an hour

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Patient flow optimisation
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Patient service
Data entry
Transport scheduling
Communication skills
Hospital experience

Full job description

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at Countess of Chester Hospital, Bache

Contract: Full time, Permanent Monday - Friday 10:00 - 6:00

The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. You will be integrated within the flow room and involved in site and bed meetings to understand demands placed upon the hospital.

You will be the point of contact for escalation for your designated trust if they fall into a bed crisis, patient’s queries, risk assessments among other things. You will be the point of contact between bed managers and EMED managers. The role will provide assistance with patient flows in the hospital environment.

What benefits can you expect?

£12.96 per hour
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable, ensuring timely and efficient collection and delivery of patients between destinations and achieving contractual targets
Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems and appropriate responses to unplanned events.
Attend meetings on an ad-hoc basis.
Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
Maintaining and enhancing the performance and quality of service offered to patients and customers.
To maintain positive relationships with hospital wards, outpatient units, discharge lounges and bed managers.
Meet weekly with planning/control to forecast for following weeks activity identifying peaks and troughs in demand and ensuring operational responsiveness.
To assist operational managers with issues that arise throughout the day.
Dealing with patient’s enquiries and questions as and when they arise.
Familiarisation with EMED policies, processes, and standard operating procedures.

To be considered as a PTLO, you will need to be:

Committed to patient care.
Experience of working in a healthcare / hospital setting.
Thorough working knowledge of Non-Emergency Patient Transport services.
The ability to plan and prioritise own workload.
Excellent communication skills – verbal and written – with the ability to explain decisions made.
Ability to make decisions based on impact assessment.
The ability to build effective relationships using influencing skills with key stakeholders to prioritise EMED services and support divisional growth.

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

customer specialist jobs in willaston, chs

Patient Transport Liaison Officer

Accounts Assistant (On Site)

HR Global Mobility and Rewards Administrator

Equine Events Assistant

Operations Administrator

Inbound Sales Advisor - Telematics

Patient Coordinator (Maternity Cover 1 year)

Warehouse Operative Nights

Warehouse Operative Twilight

Customer Support Advisor

Sales Assistant

Sales Advisor

Parts Advisor

SEO Assistant

Buyer Buyer (Personal & Travel Tech / Consumer Gadget)

Warehouse Operative

Accounts Assistant

Plant And Tool Hire desk Controller

Outbound Sales Advisor - Warm Leads

Courier Driver

I want to receive the latest job alerts for customer specialist in willaston, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected