It support Work, Jobs in Willen, Bkm (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
8d
Service Operations Analyst
ITSO Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- Analysis skills
Quick apply
2d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
8h
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
9d
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
8 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

it support jobs in willen, bkm

1st Line Support Analyst

Service Operations Analyst

1st/2nd Line IT Support Engineer

Senior IT Support Engineer - On-site Services

Technical Helpdesk

1st line Support Engineer

IT Support Analyst 2nd Line

IT First Line Support Assistant

IT Support Contract

IT Technician

Desktop Support Engineer

Technical Support Team Lead

Customer Service and technical Support Co-ordinator

LINUX LAMP Stack Systems Administrator

2nd Line Support Technician

3rd Line Service Delivery Analyst

IT Apprentice

Associate Technical Account Manager

Tier 1 Technical Support Associate

IT Helpdesk Team Lead

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