Job Summary
We’re looking for an ambitious property professional who wants more than just another negotiator, valuer or manager role.
This is an opportunity to lead a successful estate and letting agency branch, develop a high-performing team, drive business growth and play a key role in the future of one of Wolverhampton’s longest-established independent property businesses.
At Concentric Sales & Lettings, we believe great leaders don’t simply manage people.
They inspire, coach, develop and create high-performing teams.
That’s exactly what we’re looking for.
The Role
As Branch Manager, you’ll be responsible for leading our lettings and residential sales operation, supporting team development, ensuring exceptional customer service and driving branch performance across the business.
You’ll work closely with the directors and leadership team to:
✔ Lead, motivate and develop the branch team
✔ Create a culture of accountability, learning and performance
✔ Drive growth across lettings, property management, residential sales and landlord services
✔ Monitor KPIs and branch performance
✔ Improve customer service standards
✔ Coach and develop future talent
✔ Ensure operational excellence across the business
✔ Support business development and new client acquisition
What You’ll Be Responsible For
✔ Leading a team across both lettings and residential sales
✔ Monitoring branch KPIs and performance
✔ Coaching, training and developing team members
✔ Supporting valuers and negotiators to improve conversion rates
✔ Ensuring operational, compliance and service standards are maintained
✔ Driving growth in managed properties, instructions and revenue
✔ Maintaining exceptional customer service standards
✔ Creating a positive, accountable and high-performing branch culture
Who We’re Looking For
You may already be a Branch Manager.
Or perhaps you’re currently a Lettings Manager, Assistant Manager, Senior Negotiator, Valuer or Senior Property Professional ready for the next step.
Most importantly, you’ll be ambitious, driven, organised and passionate about helping others succeed.
You’ll enjoy leading people, improving performance and creating a positive environment where both customers and team members thrive.
What Success Looks Like
You’ll be responsible for helping the branch achieve ambitious growth targets whilst maintaining exceptional customer service standards.
Success in the role will include:
✔ Growing the managed portfolio
✔ Increasing instructions across sales and lettings
✔ Developing a high-performing team
✔ Improving branch profitability
✔ Delivering exceptional landlord, tenant, buyer and seller experiences
✔ Creating a culture of accountability and continuous improvement
✔ Consistently achieving and exceeding branch targets
Why Join Concentric?
✔ Established independent business operating since 1990
✔ Strong reputation across Wolverhampton and the wider Midlands
✔ Modern systems and technology
✔ Genuine progression opportunities
✔ Supportive leadership team
✔ Ongoing training and personal development
✔ Opportunity to influence the future direction of the business
✔ OTE of £75,000
A Message From Branch Director, Ali Durrant
We’re not looking for somebody to simply maintain the status quo.
We’re looking for somebody who wants to build something.
Someone who enjoys developing people, improving performance and helping a business grow.
Someone who takes pride in creating a branch that clients trust, staff enjoy working in and competitors respect.
If you’re looking for a role where you can genuinely make an impact, we’d love to hear from you.
Ideal for experienced Lettings Managers, Assistant Managers, Valuers and ambitious property professionals ready for their next leadership opportunity.
Salary: OTE £75,000 + Performance Bonuses + Company Phone + Mileage Allowance
Pay: £55,000.00-£75,000.00 per year
Experience:
- lettings industry: 2 years (required)
- Management: 1 year (required)
Work Location: In person
