Customer service representative (german speaking) Work, Jobs in Willenhall, Wmd (with Salaries)

Customer Service Representative (German-speaking)
Via —Birmingham
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Customer Service Specialist
H.B. Fuller —Tamworth
- Spanish
- English
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Advisor
Wolverhampton Homes —Wolverhampton
Be the first point of contact for customers, providing right first-time advice and support over the phone, email, social media and our customer portal on a wide…
£26,753 - £28,741 a year
17h
Customer Service Advisor - Claims
Homeserve —Walsall
You’ll also support customers with a wide range of everyday queries, making sure they feel supported whenever they reach out to us.
£28,000 a year
Quick apply
6d

I want to receive the latest job alerts for customer service representative (german speaking) in willenhall, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative (german speaking) jobs near willenhall, wmd

Customer Service Representative jobs in Birmingham

Sales Development Representative jobs in Manchester

Customer Service Representative jobs in Blackmore

Customer Service Representative jobs in Edinburgh

Customer Service Representative jobs in Bransgore

Fully Remote Customer Service jobs in Belfast

It Service Desk Remote jobs in Birmingham

Customer Service Representative jobs in Leicester

Airline Customer Service Agent jobs in London

Customer Service Representative jobs in Dorset

Customer Service Representative jobs in Bearsden

Customer Service Representative jobs in South East

Customer Service Representative jobs in Kensington

Customer Service Representative (German-speaking)

Via -
Birmingham

Quick apply

Job details

£14.75 an hour

Benefits

Work from home

Qualifications

Live chat
Customer service call handling
English
Customer interaction
Communication skills
German

Full job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.

If you care about making public transit work better for real people - see the impact we're having in the around the world - this team is where that commitment comes to life every day.

This job can be done remotely, as long as you are based in England.

What You'll Do:

Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
Care for customer satisfaction and ensure that issues are resolved.
Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.

Who You Are:

Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets.
A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Technology-savvy and comfortable working with modern IT tools.
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.

What We Offer

100% work from home, as long as you're based in England.
State-of-the-art hardware provided so you can work worry-free.
£14.75/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked.
28 days of vacation inclusive of public holidays.
The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

#LI-RB1

Quick apply

Refine Your Search

customer service representative (german speaking) jobs in willenhall, wmd

Customer Service Representative (German-speaking)

Customer Service Specialist

More jobs to discover

I want to receive the latest job alerts for customer service representative (german speaking) in willenhall, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected