Technical support engineer Work, Jobs in Willington Quay, Twr (with Salaries)

Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
ICT Engineer Digital Squad
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Customer service
- Maintenance
- Continuous improvement
- Annual leave
12d
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply

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technical support engineer jobs near willington quay, twr

Service Desk Engineer (End User Support)

Cybit
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,800 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Car scheme
Sick pay

Qualifications

Microsoft Outlook
Windows
Technical support
IT

Full job description

Job Title: Service Desk Engineer (End User Support)

Location: Based from our Newcastle office (Cobalt Business Park)

Annual salary: Circa £24,800 depending on skills & experience

About Cybit

Predict. Protect. Perform

Cybit delivers data and AI‑led technology, to help organisations work more securely, productively, and with confidence across digital workspaces, cloud, security, and managed services. Our mission is to create positive business outcomes and support the people and communities our customers serve. We believe the right technology, delivered well, drives resilience, performance, and meaningful impact.

Why Join Us?

Be part of a dynamic, outcome‑focused, and people‑first team across Berkshire and Newcastle, where talent, ideas, and collaboration are genuinely valued. You’ll have the opportunity to make a real impact on how we deliver technology and how our brand is experienced, while building a meaningful career and helping to create a safer, more resilient future.

Guide to what a Service Desk Engineer (End User Support) does at Cybit

Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments.

This role offers clear opportunities for progression and professional development, providing a strong pathway to grow capability and advance your career within a dynamic technology organisation.

We are looking for someone who

Is enthusiastic, reliable, and keen to learn and progress in IT
Has knowledge of Windows 10/11 and common desktop hardware (laptops, PCs, printers)

Has exposure to Microsoft 365 (Outlook, Teams, OneDrive) or a willingness to learn
Understands IT fundamentals such as user accounts, passwords, and permissions
Delivers excellent customer service and communicates effectively
Takes a logical approach to troubleshooting technical issues
Is able to follow processes, document work, and update tickets clearly
Can manage time and priorities in a busy support environment
Maintains a positive attitude and stays calm when supporting non-technical users

Be well looked after

Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes:

Enhanced Pension contribution scheme
33 days annual leave including bank holidays (& the opportunity to buy more if desired)
Healthcare cash plan
Private Medical Insurance (after probation pass)
Company electric car scheme
Cycle to work scheme
Employee assistance programme
Occupational sick pay
Birthday day off
Enhanced family leave
Volunteering time available

Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.

Quick apply

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technical support engineer jobs in willington quay, twr

Service Desk Engineer (End User Support)

ICT Engineer Digital Squad

Service Desk Engineer

Sage Support Engineer

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