It support team leader Work, Jobs in Winchcombe, Gls (with Salaries)

Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
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Helpdesk Team Manager

Arcus FM -
Redditch

Quick apply

Job details

Full-time
Up to £36,050 a year

Benefits

Annual leave
Company pension

Qualifications

Performance management
IT
Leadership
Communication skills

Full job description

We are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.

You’ll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You’ll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you’ll provide accurate and concise reports of work order resolution status daily to senior management.

You’ll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you’ll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

Salary: up to £36,050 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

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Helpdesk Team Manager

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