Retail operations Work, Jobs in Winchcombe, Gls (with Salaries)

Customer Order Coordinator
IMPACT EVOLVE —Cheltenham
- £35,000 a year
- Full-time
- ERP systems
- Organisational skills
Quick apply
13d
Customer Fulfilment Manager
IMPACT EVOLVE —Cheltenham
- Full-time
- Continuous improvement
- Team management
Quick apply
13d
Charity Retail Operations Manager
National Star —Cheltenham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Word
- First Aid Certification
- Travel
Quick apply
Assistant Conference & Events Operations Manager
De Vere Cotswold Water Park —South Cerney
- £30,257 a year
- Weekend availability
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Product Manager (Platform)
VoCoVo —Chipping Norton
- £60,000 - £65,000 a year
- Hybrid work
- Presentation skills
- Product management
- Travel
- Employee assistance programme
- Sick pay
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Spanish
- Sales
- Business development
- Employee assistance programme
- Sick pay
Senior Logistics Manager - Commercial Planning & Projects
Superdry —Cheltenham
- Continuous improvement
- Leadership
- Analytics
- Store discount
- Annual leave
20h
Operations Manager
Mindful Chef —Redditch
- £35,000 - £42,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- No degree
- Employee discount
Quick apply
12d

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Customer Service Team Leader
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Customer Fulfilment Manager
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retail operations jobs near winchcombe, gls

Customer Order Coordinator

IMPACT EVOLVE
Cheltenham

Quick apply

Job details

Full-time
£35,000 a year
13 days ago

Qualifications

Supply chain
ERP systems
ERP software
Supply chain and logistics experience
Organisational skills
Order processing
Account management
Supply chain customer service

Full job description

Your Mission

Hawkstone is one of the fastest-growing premium beer and cider brands in the UK, scaling fast across retail, hospitality, direct-to-consumer and merchandise, with grocery and key accounts becoming a bigger part of the business as that growth continues. As order volumes and account complexity increase, this role is what keeps the order book accurate, visible and moving in the right direction - protecting customer relationships as the business scales.

You'll own the day-to-day order book for Hawkstone's grocery and key accounts - making sure orders go out right, on time, and in line with what stock actually allows, working daily within Hawkstone's new ERP system.

About the Team
The successful candidate will be the go-to order contact for their accounts, working closely with customers' supply chain contacts and, internally, with the Sales and Key Account, Supply Chain & Logistics, Inventory and Finance teams - plus the Demand and Supply Planning team as the wider order book team grows.

What you'll do

Own the end-to-end order process for grocery and key accounts, from order receipt and checking through to release, fulfilment and delivery, within agreed lead times.
Check every order for product, quantity, pricing, delivery date and account-specific requirements before it goes out, keeping customers and internal teams updated along the way.
Monitor stock position against open orders, flagging shortages and risks early rather than processing orders at face value.
Investigate and resolve discrepancies, returns and delivery queries, raising credits and internal orders accurately with Finance, Logistics and Sales.
Arrange collections with customers and sites, and work with logistics and warehouse partners to resolve delivery and proof-of-delivery queries.
Build strong working relationships with customers' supply chain teams, support the wider order book as the team grows, and help build Hawkstone's reputation with grocers as a reliable, easy-to-work-with supplier.

What you'll bring to the team

Experience in order processing, customer service or supply chain coordination - ideally with grocery, retail or key accounts in food, drink or FMCG - or the keenness to build it.
Confidence using ERP or order management systems, customer portals and Excel, with sharp attention to detail on product codes, pricing and delivery dates.
Strong organisational skills to manage multiple accounts, portals and deadlines, and the confidence to flag issues and follow them through rather than letting them slide.
A proactive, can-do attitude suited to a fast-moving, growing business - bonus points for FMCG or alcoholic beverages experience.

Quick apply

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retail operations jobs in winchcombe, gls

Customer Order Coordinator

Customer Fulfilment Manager

Charity Retail Operations Manager

Assistant Conference & Events Operations Manager

Product Manager (Platform)

Senior Partner Manager SEU

Senior Logistics Manager - Commercial Planning & Projects

Operations Manager

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