Library Work, Jobs in Winchester, Eng (with Salaries)

Customer Services Assistant
University of Southampton —Southampton
- £25,249 - £26,707 a year
- Part-time
- Hospitality
- Communication skills
- Annual leave
22h
Medical Equipment Library (MEL) Support Worker
Portsmouth Hospitals University NHS Trust —Portsmouth
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- University
- Annual leave
Quick apply
2h
Customer Service Volunteer at the Old Library
Corn Exchange Newbury —Newbury
- 10 hour shift
- Serving
- Bar
- Guest services
- Employee discount

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Customer Service Assistant
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Taking ownership of a designated department and driving sales through merchandising and promotions. Supporting the store team in maximising sales opportunities…
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Customer Services Assistant

University of Southampton -
Southampton

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Job details

Part-time
£25,249 - £26,707 a year
22 hours ago

Benefits

Annual leave
Company pension

Qualifications

Hospitality
Customer communication
Customer support
Customer interaction
Communication skills

Full job description

Job Details

Section

User Experience & Partnerships

Location:

Hartley Library

Salary

£25,249 to £26,707 Pro rata per annum

Part Time Permanent (0.72FTE, 26 hours per week)

Closing Date:

Thursday 10 September 2026

Interview Date

To be confirmed

Reference

3489826KX

An exciting opportunity has become available to join the University of Southampton Library Service as a Customer Services Assistant.

You do not need to have worked in a library before. We are looking for people with strong customer service experience, for example in retail, hospitality or other busy public-facing environments. Our libraries operate across four sites and welcome students, staff and the wider community. This is a varied, people-centred role where you will support a wide range of customers and help them make the most of our spaces and services.

The Role

As a Customer Services Assistant, you will play an important role within a professional and supportive team, helping to ensure the smooth day to day operation of the Library within a busy, customer-focused environment.

Key responsibilities include:

Providing frontline customer service in person, online, by phone and email
Responding to a wide range of enquiries and resolving straightforward queries
Supporting students and staff to use library spaces, services and systems
Carrying out administrative tasks and using digital systems to manage enquiries
Contributing to a safe, well organised and welcoming library environment
Supporting activities and events where required

You will be based at Hartley Library but will often be required to work across other sites in line with service needs.

About You

We are looking for professional and proactive individuals who enjoy working with people and take pride in delivering a high standard of service.

You will bring:

Experience of working in a customer facing role
Strong communication and interpersonal skills
Confidence using digital systems and learning new tools
The ability to work both independently and as part of a team
Good organisation skills and attention to detail
A calm and practical approach when dealing with queries and busy periods

Working Pattern

This role is offered on a part time permanent basis (26 hours per week), working:

Shift Pattern Monday-Thursday 07:45-14:15

What we offer

Salary £25,249 to £26,707 pro rata per annum
Generous annual leave plus University closure days
Excellent pension scheme
Structured training and development opportunities
A supportive team environment within a large and varied service

If a sufficient number of applications are received, this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach. This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk. Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number. #divSocialMedia { padding:10px 0; overflow:hidden; } #divSocialMedia span { margin-right:5px; } #divSocialMedia div { display:inline-block; margin:10px 5px; } #divSocialMedia a { font-size:1.5rem; font-family:sans-serif; border:1px solid #888; border-radius:50%; padding:8px; } #divSocialMedia i { font-size:1.5rem; } #divSocialMedia a:focus { outline-offset:2px; }

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library jobs in winchester, eng

Customer Services Assistant

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Customer Service Volunteer at the Old Library

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