ABOUT US:
White Rose Garages is the South’s most popular garage by some margin…
In short, we make our customers’ motoring lives easier and less stressful.
We do this by offering a truly unique, friendly, dependable, trustworthy, and responsive experience.
We need to expand our workshop team with the addition of a Vehicle Technician to maintain our legendary service levels and provide the capacity we need to continue on our quest.
We’ve got lovely customers…
We’ve got a fantastic front-of-house team…
We’ve got a capable technician team…
We just need you!
We’ve been doing this a looooong time—so we’re very clear about the kind of people we need to help us on our mission to become THE MOST TRUSTED INDEPENDENT GARAGE IN THE SOUTH.
Reasons Why We're an Amazing Place to Work
- We are a super friendly, supportive, and collaborative team.
- There are GENUINE prospects for personal development and growth.
- We have fun while getting the job done.
- You’ll start off with 24 days of paid time off (plus bank holidays!).
- Super team-member discounts that you can pass on to your close friends and family.
PLUS: We actually help thousands and thousands of people experience stress-free motoring by taking care of the worry associated with running their car.
Is This the Single GREATEST TECHNICIAN Job in the Entire WORLD?!
Probably... maybe... you tell me!
And here’s why:
We’re not a start-up. We’ve been doing what we do for a long time now—helping customers stay reliable and safe on the road.
We have a proven, tried, and tested system for getting things done day in, day out, which removes all the guesswork. But what we need are great people to operate the system.
PLUS: You’ll have our world-class front-of-house team (who are second to none!) working tirelessly to deliver on the front-end operations to support you.
That means you won’t be spending your day dealing with poorly organized workflows and diary management.
Sure, we get the odd curveball to handle, and occasionally, things go pear-shaped—but this is NOT the norm.
Let's Talk Money
We TYPICALLY PAY 20% MORE than the average Technician role—because we don’t go for average!
The Perfect Candidate Will Tick These Boxes
- You’re a people person (and love talking to customers).
- You have confidence (not arrogance!) in your ability as a Technician.
- You can spell AND use CaPItAl lETerS PROPERLY.......... (seriously, some of the applications we get!).
- You’re a great communicator and can concisely write up work reports, including tasks completed and diagnostic conclusions on jobs.
- You have experience in a busy workshop—but you’re probably fed up with working for companies that don’t really care.
- You’re motivated to get things done, clear the decks for the next day, and provide all-round delight for our customers.
- You’re reliable, hardworking, and well-organized—you can SEAMLESSLY shimmy from one job to the next!
- You’re definitely NOT a technophobe!
- You’re a solid decision-maker, especially when it comes to diagnostics and identifying necessary repairs.
- You’re competent at researching repair methods, technical data, and specifications.
- When a vehicle doesn’t start after replacing the cambelt, you won’t just throw parts at it hoping for the best.
- Working in chaos is NOT your thing—you know that a methodical approach beats a haphazard, jump-from-one-thing-to-the-next style every time.
- You treat spending customers' and the company’s money as if it were your own.
- Investing in tools and equipment is second nature to you.
- You stay calm under pressure—throwing a ratchet across the workshop is NOT your go-to solution!
- You take great pride in your work—we believe great Vehicle Technicians are unsung heroes, and you could join us in promoting that.
- You have super attention to detail and won’t forget to note consumables and smaller items on jobs so they can be charged correctly.
- You’ve read this entire job description and thought: "OMG, this is the job for me!!"
- (If you can’t figure out how to get a snapped bolt out, this ain’t the job for you!)
What Your Typical Day Will Look Like:
7:50 am: Swing into the car park right next to the workshop.
7:52 am: Chit-chat with the team and make a brew in your own personalised mug!
7:55 am: Clock in, check your scheduled work for the day & liaise with FOH.
8:00 am: Grab a seat cover, required parts, and keys—start work on job #1.
8:20 am: Complete the health check so FOH can update the customer.
8:55 am: While filling the car with oil, check tyre pressures or swap a headlight bulb.
9:00 am: Write up your job—include work completed, parts used, oil grade/quantity, and mileage. Road test, park up facing outwards for a smooth customer pick-up.
9:01 am: Mark the job as complete—onto the next one!
10:00 am: Quick tea/coffee break.
10:15 am: Back to it! Keep an eye on workflow and manage your time.
10:32 am: Take up the offer of assistance from our keen apprentice (help him grow!).
1:00 pm: Lunch break.
1:30 pm: Back to it—check in with FOH on job progress.
1:36 pm: Work methodically through the afternoon’s jobs.
5:10 pm: Double-check all today’s jobs are wrapped up.
5:20 pm: Spruce up your work area—reset for tomorrow (including communal areas!).
5:30 pm: Final once-over, clean up, clock out, head home.
Other Key Responsibilities:
- Identify upsell work required now or in 3-6 months.
- Write up jobs clearly so FOH can understand and charge accordingly.
- Wiper blades and bulbs aren’t meant to be freebies!
- Every day is different, but you’ll have EXPERT backup from the whole team.
The Nitty Gritty:
Location: Our workshop is on Omega Park, Alton—clean, bright, smart, and fun!
Saturdays: We only open 1 Saturday in every 4 weeks (most garages open EVERY Saturday).
Start Date: ASAP—we’re looking for someone ready to go.
Your Impact: You’ll be a MAJOR part of our future success—you won’t be a small cog in a big machine.
Leadership Access: You’ll have direct contact with senior leadership and directors—no ivory towers here!
Want to Know More?
Just ask!
Your Next Step:
If you're ready to be part of something extraordinary, APPLY NOW!
And get ready for the most interesting and fun job application process you’ll ever experience.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Company events
- Free parking
Application question(s):
- Just checking - do you actually want this job?
- This role is base at our workshop - Riverside, Omega Park, Alton. GU34 2UF. Are you willing and able to reliably commute to this location?
- How many litres of engine oil does a Nissan Leaf take?
Work Location: In person
