Overview:
Element has an opportunity for an Operations Coordinator in our Certification department based in High Wycombe.
This is an exciting opportunity for someone to work across all of the services we provide and promote collaborative working between departments. The role will provide operational support with administrative and customer service related tasks.
Responsibilities:
- Generation of ID Cards
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Processing scheme applications
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Liaising with the Sales team for matters relating to new applications and training
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Filing key scheme documents to enable work task progression
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Processing orders
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Creating and submitting invoices for consumables
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Work task allocation
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Answering Customer Telephone enquiries
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Issuing certificates to Clients
Skills / Qualifications:
- Proven experience of proactively driving initiatives and experience of working in a similar complex operations coordination role
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Administration and organisational competence working to a high level of accuracy
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Strong communication skills and a high level of empathy with the ability to engage with internal and external customers at all levels
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Self-management – scheduled tasks to be carried out to planned timescales with the ability to manage ad hoc projects
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IT Skills – proficient in Microsoft, Word, Excel and Outlook. With the ability to learn bespoke CRM systems
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This role would be suited to an experienced Administrator or Business Coordinator
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Own transport is advisable due to the location near the Hughenden Valley
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Hybrid working on offer of 3 days in the office, with 2 days working from home
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Working 36 hours per week
Benefits of working at Element
33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme / Flexible Working / Cycle Scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme
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Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
