Customer services officer Work, Jobs in Winterbourne, Gls (with Salaries)

Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Emergency Operation Centre Officer x4
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
13d
Paralegal / Legal Assistant
Amcor —Bristol
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operational Support Grade - HMP Bristol (Prison Support Role)
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Employability Officer
Itecskills —Newport
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Profit sharing
- Annual leave
Quick apply
Finance Administrator (Accounts Payable)
Forestry Commission —Stoke Gifford
- £26,959 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
11d
Bilingual (Welsh/English) Passport Officer
Home Office —Newport
- £30,920 a year
- Part-time
- Bilingual
- English
- Presentation skills
- Annual leave
6d
Feedback and Information Governance Officer
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Full-time
- Remote
- English
7d
Estates Administration Officer
Forestry Commission —Stoke Gifford
- £26,959 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
Compliance Officer - Early Years Team
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- Childcare
- Travel
- IT
- Annual leave
- Employee discount
6d
Finance Administrator
Forestry Commission —Stoke Gifford
- £26,959 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
11d
Registration and Celebratory Services Officer
Newport City Council —Newport
- £31,537 - £34,434 a year
- Weekend availability
- Customer service
- Word processing
- Public speaking
8d
Receptionist and Facilities Officer
Forestry Commission —Stoke Gifford
- £26,959 a year
- Part-time
- Customer service
- Microsoft Office
- Presentation skills
6d
Admissions and Applicant Enquiries Officer
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Weekend availability
- Hybrid work
- Customer service
- University
- Communication skills
- Annual leave
- Employee assistance programme
1d
Project Support Officer
National Highways —Bristol
- £30,200 - £32,800 a year
- Full-time
- Customer service
8d
Retail Security Officer
ASEL —Bristol
- £13.01 - £14.10 an hour
- Weekend availability
- School
- Employee assistance programme
- Employee discount
Funeral Service Crew
Co-op —Bristol
- £13.24 an hour
- Day shift
- No experience needed
- Employee assistance programme
- Employee discount
Operational Support Grade - HMP Erlestoke (Prison Support Role)
Ministry of Justice —Bath
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Static Security Officer/ Concierge (DAYS/NIGHTS/RELIEF)
RGM Security Limited —Almondsbury
- £13.30 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Management
- Free parking
Quick apply
Project Support Officer
Bristol NHS Foundation Trust (BFT) —Bristol
- £32,073 - £39,043 a year
- Full-time
- Microsoft Office
- Communication skills
3d

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Customer Feedback Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job Title: Customer Service Officer
Type: FTC until the end of January 2027
Location: Bristol
Salary: FTE is £30,015
Hours: 21 hours a week

BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.

This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:

Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to resolve customer queries effectively.
Handle difficult or sensitive situations calmly and professionally.
Escalate safeguarding concerns and complex issues where appropriate.
Maintain accurate records and update systems with customer information and service requests.
Support performance targets including call quality and customer satisfaction measures.
Handle confidential and sensitive information in line with GDPR requirements.

Requirements:

Previous experience working in a customer-focused environment.
Strong communication and administrative skills.
Experience dealing with customers in challenging or stressful situations.
Ability to manage multiple tasks and prioritise workload effectively.
Good IT skills including Microsoft Office packages.
Ability to remain calm under pressure and provide effective problem solving.
Knowledge of GDPR and handling sensitive information.
Experience within social housing or repairs services is desirable.

Benefits:

Opportunity to work within a supportive and collaborative team
Training and development opportunities
Varied and rewarding workload
Inclusive working environment

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

customer services officer jobs in winterbourne, gls

Customer Feedback Officer

Emergency Operation Centre Officer x4

Paralegal / Legal Assistant

Operational Support Grade - HMP Bristol (Prison Support Role)

Employability Officer

Finance Administrator (Accounts Payable)

Bilingual (Welsh/English) Passport Officer

Feedback and Information Governance Officer

Estates Administration Officer

Compliance Officer - Early Years Team

Finance Administrator

Registration and Celebratory Services Officer

Receptionist and Facilities Officer

Admissions and Applicant Enquiries Officer

Project Support Officer

Retail Security Officer

Funeral Service Crew

Operational Support Grade - HMP Erlestoke (Prison Support Role)

Static Security Officer/ Concierge (DAYS/NIGHTS/RELIEF)

Project Support Officer

I want to receive the latest job alerts for customer services officer in winterbourne, gls

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