Center director Work, Jobs in Wirral, Msy (with Salaries)

HR Service Centre Manager EMEA
CSL Seqirus —Liverpool
- Full-time
- Bachelor's degree
- Human resources
- Leadership
Service Development Director - Anti Fraud
SGS —Ellesmere Port
- Full-time
- Remote
- Management
- Sales
- English
Quick apply
Assistant Nursery Manager
Busy Bees —Wirral
- £33,009.40 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
- Employee assistance programme
13d

More jobs to discover

Find similar jobs that you might be interested in.

Service Development Director - Anti Fraud
SGS —Ellesmere Port
Support local sales teams and business leaders throughout the customer engagement and sales cycle. Proven track record of driving revenue growth and managing…
Quick apply

I want to receive the latest job alerts for center director in wirral, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center director jobs near wirral, msy

Nursery Manager jobs in Wirral

Center Manager jobs in Liverpool

Nursery Manager jobs in Watford

Nursery Manager jobs in Norfolk

Nursery Manager jobs in Dudley

Nursery jobs in Rochdale

Health Safety Manager jobs in London

Construction Project Manager jobs in London

Hotel General Manager jobs in London

Nursery Manager jobs in Nottinghamshire

Development Director jobs in Stockport

Development Director jobs in Manchester

Development Director jobs in London

Development Director jobs in Scarborough

Center Manager jobs in Scotland

Center Manager jobs in West Bromwich

Center Manager jobs in Egham

Passenger Experience Manager Heathrow jobs in London Heathrow Airport

Center Manager jobs in Dorset

HR Service Centre Manager EMEA

CSL Seqirus -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Performance management
Bachelor's degree
Human resources
ServiceNow
Leadership
Workday

Full job description

Entity: CSL Seqirus

Job Category: Human Resources

Job Family: HR Operations

Job Type: Full Time

Location: Liverpool, Merseyside, United Kingdom

Employer Reference: R-283768

Job Description

The Manager, HR Service Center is responsible for leading and developing a team of five HR Operations Advisers to deliver high-quality, compliant, and customer-focused HR services across 23+ countries in EMEA. The role drives operational excellence across the full employee lifecycle - ensuring service levels, quality standards, and customer satisfaction targets are consistently met or exceeded. Acting as a key enabler of the HRSC's maturity and capability, the Manager builds a knowledgeable, trusted, and collaborative team.

Main Responsibilities and Accountabilities:

People Leadership: Lead, coach, and develop a team of five HR Operations Advisers — holding regular 1:1s, identifying capability gaps, creating individual development plans, and building a high-performing, engaged team.
Service Level Performance: Own and drive HRSC performance against defined SLAs.
Quality Assurance: Maintain and continuously improve quality standards across transaction accuracy, customer service behaviours, and audit outcomes - embedding a culture of getting the basics right every time and continuous learning.
Process Improvement & Infrastructure: Drive and lead HRSC process improvement initiatives across the EMEA region - identifying inefficiencies, designing better ways of working, and building the operational infrastructure of the function alongside day-to-day delivery.
HR Compliance: Ensure all HR processes, transactions, and advice delivered by the team are compliant with relevant EMEA employment legislation and company policy maintaining up-to-date knowledge across the region.
Stakeholder Management: Collaborate with HR Operations Specialists, Global and Regional HR Service Center leaders, HR Business Partners, COEs, Talent Acquisition, HR Technology, and Total Rewards to ensure seamless end-to-end process execution and strong cross-functional relationships.
Project Leadership: Own and deliver HRSC improvement projects end-to-end - leading workstreams, managing timelines, coordinating with relevant stakeholders, and ensuring outputs land in the function and stick.
Knowledge & Standards: Contribute to the development of knowledge assets, SOPs, and training materials in collaboration with HR Operations Specialists - ensuring the team operates from a consistent, high-quality knowledge base.
Escalation Management: Act as an escalation point for complex or sensitive cases within the team's remit - resolving issues, transparently, collaboratively ensuring that future escalations are mitigated and lessons are learned..
Reporting & Insight: Monitor and report on team and function performance - providing the Associate Director with timely, accurate data on SLAs, quality, customer satisfaction, and team development progress, and using insight to inform priorities and decisions.

Position Qualifications and Experience Requirements:

Education:

Bachelor's degree in HR Management or related field, CIPD Level 5, or equivalent. CIPD Level 7 desirable.

Experience:

Proven experience managing a multi-country HR Service Center supporting an EMEA region
Demonstrable people leadership experience, including performance management and team development
Experience owning and delivering HRSC improvement projects end-to-end
Track record of driving performance against defined SLA and quality targets
Working knowledge of EMEA employment law and HR compliance across multiple jurisdictions
Hands-on experience with Workday and/or ServiceNow (or comparable platforms)
Experience with inContact or similar contact centre telephony (desirable)

Competencies:

People Leadership & Team Development
Operational Excellence & Performance Management
Critical Thinking & Problem Solving
HR Knowledge & Compliance
Stakeholder Collaboration & Relationship Building
Continuous Improvement & Innovation
Accountability & Ownership

About CSL Seqirus

CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Apply Now

Refine Your Search

center director jobs in wirral, msy

HR Service Centre Manager EMEA

Service Development Director - Anti Fraud

Assistant Nursery Manager

More jobs to discover

I want to receive the latest job alerts for center director in wirral, msy

Explore jobs in more locations

Job Description

About CSL Seqirus

Our Benefits

You Belong at CSL

Equal Opportunity Employer

Jobseeker tools

Employer Tools

Browse

Stay Connected