Financial advisor Work, Jobs in Wirral, Msy (with Salaries)

Customer Relations Advisor
Auger —Wallasey
- £25,896.48 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
SHE Advisor
EMR Group —Liverpool
- Full-time
- IT
- Annual leave
Quick apply
Receptionist / Service Advisor
WIRRAL AUTOMOTIVE SERVICES LIMITED —Prenton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Finance Officer - Capital
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
1d
HR Advisor
Prysmian Group —Wrexham
- Full-time
- Microsoft Office
- Continuous improvement
- Human resources
- Employee assistance programme
Director of Accounting and Finance Systems
Sinclair —Chester
- Hybrid work
- ERP systems
- Accounting
- Tax experience
Service Advisor
Arnold Clark —Liverpool
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
Moving and Handling Adviser
Wrexham County Borough Council —Wrexham
- £31,537 - £33,143 a year
- Hybrid work
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
14d
Mortgage Advisor
The Mortgage Experts —Golborne
- £60,000 - £100,000 a year
- Remote
Quick apply
Support Worker, Mere Brow (Driver)
Autism Initiatives —Tarleton
- £26,485.76 a year
- Full-time
- Annual leave
- Employee assistance programme
Administrator
Hoxton Wealth —Liverpool
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Personal Development Tutor (Adults)
Cheshire College South and West —Ellesmere Port
- £26,884 - £32,579 a year
- Full-time
- Customer service
- Free parking
- Annual leave
SHE Advisor
EMR UK —Liverpool
- IT
- Annual leave
Showroom Sales Manager
Bathroom Showroom —Prenton
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
Renewables Supervisor
Sureserve —Liverpool
- £40,000 - £45,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Independent Living Advisor
Wrexham County Borough Council —Wrexham
- £15,768 - £16,571 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
14d
Assistant Financial Accountant
HKA —Warrington
- Hybrid work
- Analysis skills
- Accounting
- Communication skills
Quick apply
Finance & Administration Manager
Pinpoint Consumer Electronics Ltd —Winsford
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Time management
- Free parking
- Profit sharing
Quick apply
6d
Senior Finance Business Partner
Nichols PLC —Newton-le-Willows
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Employee discount

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Customer Relations Advisor

Auger -
Wallasey

Quick apply

Job details

Permanent | Full-time
£25,896.48 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Company events

Qualifications

Customer service
Communication skills

Full job description

We're looking for a Customer Relations Advisor to join the Auger family based at our state-of-the-art head office in Wallasey.

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

Starting Salary - £25,896.48
Annual Bonus – approx. £2000 - £2500
5.5% Pension Contribution

Working Hours

Full Time – 37.5hrs per week

Leave

22 Days Annual Leave + 8 Bank Holidays (Pro-rata dependent upon hours)
AL increases to 25 days within 5 years' service
Enhanced bereavement, sickness and maternity / paternity leave

Benefits

Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
2 company-wide events per year & regular team socials
A focus on training, development & career progression
£1000 for successful employee referrals
A modern, social office environment & facilities
Access to discounted Mortgage & Insurance Services

The Role

Be the dedicated point of contact for customers who have raised a complaint or expressed dissatisfaction, managing their case with empathy from receipt through to a fair resolution.
Ensure dissatisfaction is thoroughly investigated, accurately recorded, categorised and reported to our clients in a compliant and timely manner, in line with FCA Guidance.
Identify, record and support Customers Requiring Additional Support (CRAS), tailoring your approach to their individual needs and ensuring fair outcomes throughout their claim
Handle the technical & customer service aspects of drainage, watermains & subsidence insurance claims for customers who require additional support and customers who have expressed dissatisfaction
Ensure claims are handled promptly and cost effectively, whilst maintaining excellent customer care and communication

What skills are we looking for?

Excellent verbal and written communication, enabling you to convey information clearly and professionally
Strong active listening skills, the ability to truly hear what a customer is telling you, ask the right questions and make them feel genuinely understood, even in difficult conversations
A passion for customer care and a naturally empathetic approach, particularly when supporting customers in difficult or distressing situations
A confident problem solver who can think on their feet, weigh up the options available and find the right resolution
The ability to adapt your approach to suit different customer circumstances, and think quickly and calmly to resolve problems
A capable multi-tasker who can handle inbound phone calls, take notes and complete follow-up actions without compromising on quality
Good organisational abilities and attention to detail
Strong teamwork attributes and a desire to help colleagues

Previous experience in complaints handling and/or supporting vulnerable customers would be preferred, but we are happy to provide further training for the right candidate.

You'll be a great fit for Auger if:

You are great at caring for customers
You are confident in finding solutions and overcoming unforeseen challenges
You take pride in the high standard of your work
You are enthusiastic, self-motivated and like to take ownership
You are looking for a stable place to build a long-term career
You have a clear DBS

Our interview process

Stage 1 - Short 15 min phone call with our HR team
Stage 2 - Interview with management at our HQ

For further information, please visit our website;

www.auger.co.uk

Quick apply

Refine Your Search

financial advisor jobs in wirral, msy

Customer Relations Advisor

SHE Advisor

Receptionist / Service Advisor

Finance Officer - Capital

HR Advisor

Director of Accounting and Finance Systems

Service Advisor

Customer Banking Agent

Moving and Handling Adviser

Mortgage Advisor

Support Worker, Mere Brow (Driver)

Administrator

Personal Development Tutor (Adults)

SHE Advisor

Showroom Sales Manager

Renewables Supervisor

Independent Living Advisor

Assistant Financial Accountant

Finance & Administration Manager

Senior Finance Business Partner

I want to receive the latest job alerts for financial advisor in wirral, msy

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