Information technology manager Work, Jobs in Wirral, Msy (with Salaries)

Application Support Team Leader
System C —Liverpool
- Full-time
- SQL
- Communication skills
Technical Service Delivery Manager
Peel Ports —Liverpool
- Computer networking
- IT
- Employee assistance programme
2d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Telephony Manager
MCS Group —Burscough
- £35,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
1d
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
IT Project Manager
SunbeltRentals —Birchwood
- Hybrid work
- Azure
- PMP
- Salesforce
- Employee assistance programme
Quick apply
10d
IT Business Applications (ERP) Manager
INEOS Group —Runcorn
- Full-time
- Management
- Project management
- IT
IT Technical Architect - AI and Automation Lead
Amentum —Risley
- Full-time
- Azure
- Project management
- AI
- Employee assistance programme
- Flexible schedule
Group IT AI Lead
USS —Liverpool
- Hybrid work
- Azure
- SharePoint
- AI
- Annual leave
Business Development Manager - IT Managed Services
Ricoh —Warrington
- Sales
- Microsoft Office
- Organisational skills
Lead IT Security Analyst
Culina Group —Warrington
- Full-time
- Continuous improvement
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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information technology manager jobs near wirral, msy

Application Support Team Leader

System C -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Team Leader, known internally as Application Support Manager, to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

information technology manager jobs in wirral, msy

Application Support Team Leader

Technical Service Delivery Manager

Service Desk Manager

Telephony Manager

Geospatial Technical Support Manager

IT Project Manager

IT Business Applications (ERP) Manager

IT Technical Architect - AI and Automation Lead

Group IT AI Lead

Business Development Manager - IT Managed Services

Lead IT Security Analyst

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