Job role: Housing & Communities Connector
Team: Community Investment
Responsible to: Communities Manager
Hours: 5 days a week (35 hours)
Salary: £36,236.11
Contract: Permanent
We’re looking for a Housing & Communities Connector to join our Community Investment team at CHS, helping our residents access the right support, build on their strengths, and sustain their tenancies. This is a hands-on role where you’ll work directly with residents, build relationships with partner services, and test new approaches to wellbeing and tenancy support.
What you’ll do:
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Provide one-to-one support to residents, including home visits and advocacy
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Help residents navigate health, social care, and community services
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Co-produce personalised wellbeing and tenancy plans
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Link people to local activities, groups, and opportunities
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Work closely with CHS teams to address housing-related challenges
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Monitor progress and share learning to improve services
Our approach is rooted in Asset Based Community Development (ABCD) and Human Learning Systems (HLS) - focusing on people’s strengths, building trust, and adapting support to real-life needs.
About you:
You’ll be a natural connector with the resilience, empathy, and organisational skills to support people with complex needs. You’ll be confident working both independently and as part of a team, and comfortable visiting residents in their homes.
You’ll bring:
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Experience supporting vulnerable people or those facing social exclusion
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Strong communication and relationship-building skills
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Ability to assess needs and manage risks appropriately
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Knowledge of safeguarding good practice
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Basic IT skills (Word, Excel, email)
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A Level 3 qualification (or equivalent experience) in a relevant field
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A full UK driving licence and access to a car
Why join CHS?
At CHS, our values are Care, Openness, and Trust, and we work flexibly, creatively, and respectfully to make a real difference. You’ll be part of a supportive team, with opportunities for training and development, and the chance to shape an innovative new approach to housing and community support.
Benefits of working for CHS Group:
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Employee discount scheme (retail, leisure, gym membership and fitness equipment)
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Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
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Employee Assistance Programme
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Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
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Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
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Cycle to work scheme (salary sacrifice)
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One day off a year to volunteer for a charity of your choice
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30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
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Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
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Company sick pay
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58p per mile business mileage allowance
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Refer a friend scheme (£250)
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Contributory pension scheme, which both you and CHS contribute to
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Enhanced maternity and paternity leave
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Flexible Working Policy
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Full induction
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Comprehensive free training and development opportunities with paid time off
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Free DBS (for relevant posts)
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Free onsite/nearby parking
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Hybrid Working Policy
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Flexitime
Closing date: Wednesday 5th August 2026
Interview dates: 18th & 19th August 2026
For an informal chat about the role, contact: Gerry Cano, 07834 750 676
Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.
Our Purpose
We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
