Care navigator Work, Jobs in Witham (with Salaries)

Receptionist / Care Navigator
PrimaryCareCareers —Colchester
- £12.71 an hour
- Front desk
- IT
- Communication skills
Receptionist/Care Navigator
PrimaryCareCareers —Colchester
- £13.02 an hour
- Databases
- Front desk
- IT
- Annual leave
11d
Café & Community Navigator
Haverhill Community Care —Haverhill
- From £13.25 an hour
- Full-time
- Serving
- Hospitality
- Experience working with individuals with disabilities
- Free parking
Quick apply
3d
Medical Receptionist / Care Navigator
PrimaryCareCareers —Brentwood
- Monday to Friday
- Front desk
- IT
- Communication skills
- Free parking
- Flexible schedule
Family Navigator
City Family —Westcliff-on-Sea
- £26,292 a year
- Part-time
- Experience working with children
- Bachelor's degree
- Cleaning
- Annual leave
Quick apply
3d

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Receptionist / Care Navigator

PrimaryCareCareers -
Colchester

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Job details

Permanent
£12.71 an hour

Qualifications

Collaborate with healthcare professionals
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Multidisciplinary collaboration
Patient record updating
Managing patient records
Communication skills

Full job description

About the Role

Ambrose Avenue Group Practice is looking for a friendly, organised, and professional care navigator/receptionist to join our busy GP practice team, on either a full or part-time basis. We can be flexible with the number of hours to be worked, but they will be within our surgery hours, 07:45 - 18:30.

The successful candidate will be the first point of contact for patients and visitors, providing a kind and caring service to our patients and administrative support to ensure the smooth running of the practice.

Key Responsibilities

Welcoming patients and visitors in a courteous and professional manner
Answering telephone calls and responding to patient enquiries
Booking, amending, and cancelling appointments
Managing patient records and updating information accurately
Handling confidential information sensitively
Using the new online Anima booking system
Liaising with GPs, nurses, and other healthcare professionals
Carrying out general administrative and reception duties

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and excellent communication skills.

Ability to work in a polite, confidential and discreet manner
Experience of working with the general public
Ability to work as part of a team
Strong IT and administration skills
Previous medical or healthcare receptionist experience is desirable
Strong organisational and multitasking abilities
Ability to work calmly in a busy environment
Previous reception or customer service experience preferred

About Us

We are a friendly and welcoming GP practice with 14,000 patients across two sites (Ambrose Avenue and Tollgate), located in Colchester.

In summary, we offer:

A supportive and friendly multidisciplinary team
Good CQC rating
Ongoing training and development opportunities
Educational events and in-house meetings
A positive and collaborative working environment

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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