Customer service representative Work, Jobs in Wolverton, Bkm (with Salaries)

Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
4d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
12d
TRM Customer Service Advisor
Olleco —Blisworth
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Services & Administration Coordinator
S4A Group Ltd —Buckingham
- £23,220 - £28,080 a year
- Full-time
- Childcare
- Customer service
- Organisational skills
Quick apply
3d
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
10d
Customer Service Assistant
Admiral Slots —Luton
- £12.75 an hour
- Part-time
Quick apply
Customer Care Assistant
Aspect Flooring Limited —Hemel Hempstead
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Customer Service Advisor - 6 Month Fixed Term Contract
DPD Group UK —Bicester
- £24,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Customer Service Assistant
Adventure Cycle Hire Limited —Milton Keynes
- Part-time
- Hospitality
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
Customer Service Advisor
Solventis Solutions Limited —Towcester
- Organisational skills
- Communication skills
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
School Customer Service Assistant
Chartwells —Milton Keynes
- £12.71 an hour
- Part-time
- School
9d
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Department Of Recruitment —Milton Keynes
- £26,000 a year
- Customer service
- Microsoft Office
- Communication skills

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Client Services Coordinator (UK Wholesale)

Ingram Content Group -
Deanshanger

Quick apply

Job details

Full-time

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
English
Organisational skills
Computer skills
Communication skills

Full job description

Company Description

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Join the fast growing Ingram UK Wholesale team as a primary point of contact for our channel customers providing support for their queries and assistance to enable sales.

Essential Duties:

Day to day liaison with channel partners on orders, stock, returns and damages and responsible for initiating appropriate actions arising from these.
Liaise with key channel partners and Ingram concerning data and availability feeds. Determines and corrects errors on the data feed to channels.
Act as primary respondent to Distribution Issues queries; respond to queries from customers and LS UK, US and AUS, concerning title availability on UK managed channel web sites.
Oversight of client metadata, sales reporting, stock and general business queries.
Proactively liaise with Sales Departments and Systems Development to escalate high priority incidents and high business impacts.
Provide data to INGRAM Management and Channel Customers and participate in projects.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To act as an advocate within Ingram for the service needs and expectations of clients and customers
To participate in Quality Control feedback to other departments in the Company.

Other Duties

Other duties as assigned.
Occasional, essential travel visiting key channels to establish and maintain relationships and knowledge of data feeds and sales activity where appropriate.

Knowledge, Skills and Abilities

Ability to relate to clients on a human level
Ability to deal with difficult clients, and help turn issues into opportunities
Ability to communicate transparently and directly, with both colleagues and clients
Punctual and professional in all circumstances
Knowledge of Microsoft Outlook, PowerPoint, Word and Excel.
Ability to learn new systems quickly.
Ability to work methodically, maintain accuracy in repetitive tasks
Excellent organisational skills
Ability to multi-task multiple ongoing issues to point of resolution.
Highly motivated and proactive self-starter.
Collaborative work style and creative problem-solving mindset.
Strong attention to detail
Excellent writing and communication skills.
Knowledge of organization, operating procedures and policies of the company
Ability to be flexible/multi-task based on workflow demands
Ability to speak, write and read the English language
Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
Ability to maintain consistent, punctual and regular attendance
Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
Ability to engage in active listening with coworkers, management and clients/customers
Ability to apply new knowledge, technology and procedure to job responsibilities
Ability to meet and maintain performance objectives (standards)
Ability to maintain full time work schedule during normal company operating hours

Qualifications

Education and Experience:

GSCE Level
1 year of publishing or book industry experience.

Essential Physical Demands

Ability to sit at workstation for extended periods of time
Ability to work effectively using a personal computer for long periods of time
Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

Competitive salary
Training Opportunities
Free onsite parking
Service Awards

Quick apply

Refine Your Search

customer service representative jobs in wolverton, bkm

Client Services Coordinator (UK Wholesale)

Customer Service Specialist

Customer Service Agent

Customer Care Coordinator

Customer Support Specialist

TRM Customer Service Advisor

Customer Services & Administration Coordinator

Customer Service Advisor

Customer Service Assistant

Customer Care Assistant

Customer Service Advisor

Customer Care Representative

Customer Service Advisor - 6 Month Fixed Term Contract

Customer Service Assistant

Customer Service Advisor

Customer Service Advisor

Trainee Customer Service Representative (CSR)

School Customer Service Assistant

Customer Service Coordinator

Customer Service Advisor

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