Helpdesk manager Work, Jobs in Wooburn, Bkm (with Salaries)

IT Support Technician
Eton College —Windsor
- Up to £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
3d
IT Technical Services Manager
Eton College —Windsor
- Up to £50,000 a year
- Full-time
- Management
- Customer service
- School
- Employee assistance programme
3d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
12d
Building Services Engineer – Thames Valley South
Acorn —High Wycombe
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Data Centre Engineer
ONNEC Group —Slough
- £38,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
12d
Business Support Administrator - FTC (18M)
Emcor —Theale
- Up to £28,550 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Quick apply
7d
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
Performance & Data Manager - Sky Spaces
Emcor —Isleworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Technical Services Manager
Academy of Contemporary Music —Guildford
- £30,000 - £37,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
6d
Area Site Technician- Hertfordshire / Bedfordshire
City Facilities Management (UK) —Luton
- £37,290.03 - £39,825.03 a year
- Overtime
- Maintenance
- Driving
- Employee discount
10d
Senior Occupier Facilities Manager - Margaret St, London
Savills Management Resources —London
- Mentoring
Senior Technical Services Technician
Academy of Contemporary Music —Guildford
- £30,000 - £32,000 a year
- Full-time
- Maintenance
- Administrative experience
- First Aid Certification
Quick apply
6d
HVAC Technician (Slough/Reading)
City Facilities Management (UK) —Reading
- £46,994 a year
- Overtime
- Customer service
- Travel
- HVAC
- Employee discount
- Life insurance

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IT Support Technician

Eton College -
Windsor

Apply Now

Job details

Permanent | Full-time
Up to £28,000 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Operating systems
Customer service
iOS
Computer hardware
IT support
Organisational skills
IT
Communication skills
Help desk

Full job description

Salary

Up to £28,000, depending on skills and experience

Job Reference

eton/TP/21163/1519

Contract Type

52 weeks, Full Time, Permanent

Working Hours

35 hours per week

Closing Date

7 August, 2026

Job Category

Operations

Business Unit

IT Services

Location

Eton College, Windsor, Berkshire, SL4 6DW, United Kingdom

Posted on

24 July, 2026

Role Introduction

The IT Department provides all of the Eton College’s information and communications technology services for more than 2,000 users, both inside and outside of the classroom. You will report directly into the IT Service Delivery Manager and will need to be able to provide IT support across the College such as resolving support requests on computer hardware, software and network systems. The successful candidate will bring excellent customer service skills, practical IT support or helpdesk experience, and a proactive, solutions-focused approach. This is an exciting opportunity for an enthusiastic individual with a strong aptitude for technology to develop their skills within a prestigious and forward-thinking independent school.

Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Main Duties

Provide first-line IT Helpdesk support to Eton College staff and pupils, delivering timely and helpful assistance.
Hardware and software support of school devices including Microsoft and Apple computers, printers, telephones and network equipment.
Diagnose faults and carry out repairs or appropriate remedial action for a wide range of end-user devices.
Provide user support for standard software packages, Microsoft 365 applications and bespoke College systems.
Use the computerised Helpdesk system to log, manage and progress support requests from initial contact through to resolution.
Manage allocated support calls effectively and provide cover for other calls when required.
Route and escalate support requests to the appropriate colleague or specialist team where further expertise is needed.
Assist with the movement and setup of IT equipment, including PCs, monitors and other larger items, in line with health and safety and manual handling guidance.
All employees of Eton College are also expected to:
Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’;
Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood;
Understand and comply with procedures and legislation relating to confidentiality;
Display a commitment to and promotion of equality, diversity and inclusion.

The Ideal Candidate

To be successful in this role, the incumbent should have:

Experience in IT support or a Helpdesk environment, with the ability to demonstrate a broad understanding of IT support principles.
Working knowledge of Microsoft 365 applications and services.
Experience supporting Microsoft and Apple operating systems.
Experience supporting mobile devices, including Microsoft, iOS and Android platforms.
Excellent customer service skills, with a friendly, patient and helpful manner.
Strong communication skills, with the ability to explain technical information clearly to users with varying levels of IT confidence.
Good organisational skills, with the ability to prioritise workload and manage competing support requests effectively.

Benefits

Working at Eton College comes with a wide range of benefits that recognise and reward our staff. These include a generous pension scheme with an 11% employer contribution (4.9% employee contribution), salary exchange for pensions and private healthcare, a confidential Employee Assistance Programme, and enhanced family‑friendly pay. Colleagues also benefit from a cycle to work scheme, subsidised lunches during term time, free or significantly discounted access to the College’s excellent sport and leisure facilities, and discounts with local retailers and businesses.

About the College

We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background.

If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us on [email protected] so we can make adjustments accordingly.

DISCLOSURE CHECKS

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.

Apply Now

Refine Your Search

helpdesk manager jobs in wooburn, bkm

IT Support Technician

IT Technical Services Manager

Facilities Operations Senior Specialist

Senior Occupational Health Advisor

People Service Delivery Administrator

IT Engineer

Helpdesk Technician

Senior Supervisor

Building Services Engineer – Thames Valley South

Patient Workflow Administrator

Customer Service Desk Co-Ordinator

Data Centre Engineer

Business Support Administrator - FTC (18M)

Vacancy Project & Helpdesk Administrator

Performance & Data Manager - Sky Spaces

Technical Services Manager

Area Site Technician- Hertfordshire / Bedfordshire

Senior Occupier Facilities Manager - Margaret St, London

Senior Technical Services Technician

HVAC Technician (Slough/Reading)

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