Learning and development program manager Work, Jobs in Wood Green, Gtl (with Salaries)

Index Client Services Manager
NASDAQ —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Account Manager, Retention
Hyve Group —London
- Microsoft Outlook
- Sales
- Customer service
13d
Global BST Learning and Development Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
11d
Global L&D Sr. Manager (12-Month FTC)
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- Project management
Program Manager , Learning & Development
Rakuten Global —London
- Full-time
- Project management
- Organisational skills
- Leadership
Learning and Development Manager
Tikehau Capital —London
- Full-time
- Analysis skills
- Project management
- Organisational skills
6d
Transformation Manager - BCG Vantage
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Senior Makerspace Manager
Cresconova Labs —Chelsea
- £35,000.00 - £47,517.67 a year
- Full-time
- Engineering
- Master's degree
- Working with children
Quick apply
13d
Program Manager , Learning & Development
Rakuten —London
- Full-time
- Project management
- Organisational skills
- Leadership
Senior Learning and Development Partner
Workiva —London
- Full-time
- Management
- Bachelor's degree
- No degree
Global L&D Operations Senior Manager
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
Manager, Strategic Initiatives
Cordis —London
- Full-time
- Master's degree
- Analysis skills
- Presentation skills
Sessional Lecturer
Hammersmith & Fulham Council —Hammersmith
- £29.64 - £36.03 an hour
- Weekend availability
- Spanish
- Management
- Psychology
Head of Talent (Talent Acquisition, Learning and Talent Development)
ELEMIS —London
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Employee Experience & Engagement (Learning & Development) Manager
Millennium Management —London
- Administrative experience
- Bachelor's degree
- Human resources
Global Compliance Senior Manager
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
L&D Lead, UK
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Classroom experience
- In-person
- Leadership
Quick apply
Aladdin Strategic Relationship Manager - Director — Aladdin Client Engagement
BlackRock Investments —London
- Hybrid work
- SQL
- Accounting
- APIs
- Work from home
12h
Change and Transformation Manager
Macquarie Group Limited —London
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Work from home
7d
Senior Program Manager_ Large Transformation
Infosys —London
- PMP
- Master's degree
- Analysis skills

I want to receive the latest job alerts for learning and development program manager in wood green, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

learning and development program manager jobs near wood green, gtl

Index Client Services Manager

NASDAQ -
London

Apply Now

Job details

Full-time

Benefits

Employee stock purchase plan
Employee mentoring programme
Annual leave
Company pension
Gym membership
Paid volunteer time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Power BI
Economics
Microsoft Excel
Upselling
Data analysis skills
Microsoft Office
Tableau
Bachelor's degree
Confluence
SharePoint
Financial services
Data visualisation
Business
Account management
Leadership
Communication skills

Full job description

The Role

Nasdaq calculates thousands of indexes that are utilized across numerous investment vehicles globally, including our flagship Nasdaq-100, thematic exposures, quantitative strategies, ESG, and nascent markets.

Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and improve the client experience, setting our products and services apart in the market.

The Index Client Services Manager is responsible for customer retention, adoption, and satisfaction across the EMEA region. This role requires exceptional leadership, communication, and problem-solving skills to motivate, develop, recruit and retain employees while rewarding and cultivating a culture of high performance. Through the day-to-day leadership and development of the regional Client Services team, the Index Client Services Manager will implement organization strategies, effectively direct and manage resources, and partner across the organization to achieve success.

What You Will Do, amongst other things

Manage, coach and mentor a team of Index Client Services Analysts
Develop and implement customer success strategies, processes, and best practices to enhance customer experience
Collaborate with cross-functional teams (including Sales, Operations, Product, etc) to ensure seamless customer onboarding, ongoing support, and incident management
Monitor and analyze customer health metrics to identify areas for improvement and proactively address potential issues
Identify opportunities for upselling and cross-selling by understanding customer needs and pain points

Manages resources and priorities to meet operational needs and take accountability for performance
Support design, development, testing, and deployment of new functionality, as needed

What We Expect

Bachelor’s degree, preferably in Business, Economics, Finance, or related field
An understanding of financial products, Indexes and ETFs
At least 5 years of experience working in the financial services industry
Experience in a customer success or account management leadership role
Ability to lead and motivate teams, fostering a collaborative and customer-centric culture
Excellent communication and interpersonal skills, with the ability to build relationships at all levels

What Would Be Helpful

Experience leading a Client Services team
Knowledge and understanding of equity indices and financial data
High proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce or related tool
Proficiency with Jira, Sharepoint, Confluence, Jira, or related tools

Knowledge of and experience deploying customer success best practices, methodologies, and tools
Strong problem-solving, analytical, and decision-making skills
Proficiency in data analysis and reporting, with the ability to derive insights from customer data
Proficiency with data visualization tools (PowerBI, Tableau, etc)

What We Offer

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

Competitive base salary
Annual bonus
Annual equity grant
Employee Stock Purchase Plan offering discounted company shares
Pension matching
28 paid vacation days
6 additional days off per year
Work from (almost) anywhere – up to 20 days/year
Paid time off to volunteer
Health insurance
Dental insurance
Gym allowance
24/7 mental health support for you and your family
Global mentoring program
Unlimited access to e-learning platforms
Hybrid work setup
Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika

Learn more on our Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Apply Now

Refine Your Search

learning and development program manager jobs in wood green, gtl

Index Client Services Manager

Account Manager, Retention

Global BST Learning and Development Specialist

Global L&D Sr. Manager (12-Month FTC)

Program Manager , Learning & Development

Learning and Development Manager

Transformation Manager - BCG Vantage

Senior Makerspace Manager

Program Manager , Learning & Development

Senior Learning and Development Partner

Global L&D Operations Senior Manager

Manager, Strategic Initiatives

Sessional Lecturer

Head of Talent (Talent Acquisition, Learning and Talent Development)

Employee Experience & Engagement (Learning & Development) Manager

Global Compliance Senior Manager

L&D Lead, UK

Aladdin Strategic Relationship Manager - Director — Aladdin Client Engagement

Change and Transformation Manager

Senior Program Manager_ Large Transformation

I want to receive the latest job alerts for learning and development program manager in wood green, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected