Technical support analyst Work, Jobs in Woolston, Ham (with Salaries)

IT Support Analyst
Freightliner —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
12d
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
6d
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Customer service
- Communication skills
1d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Microsoft Access
- Continuous improvement
- Travel
- Annual leave
- Employee discount
1d

Related jobs to explore

Based on your search for technical support analyst

IT Support Analyst
Freightliner —Southampton
Working within the IT Helpdesk team, the IT support analysts provide first & second line support to the business covering a wide range of products and hardware,…
12d
Service Desk Analyst
Bell Integration —Portsmouth
Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service.

I want to receive the latest job alerts for technical support analyst in woolston, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Analyst

Freightliner -
Southampton

Apply Now

Job details

Full-time
12 days ago

Benefits

Company pension

Qualifications

Customer service
Windows
Microsoft Office
Communication skills
Active Directory

Full job description

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Purpose of the Role:

Working within the IT Helpdesk team, the IT support analysts provide first & second line support to the business covering a wide range of products and hardware, requiring a varied skill set, covering infrastructure\network, applications, hardware, and mobile device support and provisioning.

Enabling the business to perform at full level, empowering others to succeed.

Main duties and responsibilities:

First point of contact for IT support within the organisation
Answering and resolving service requests
Escalate service requests to the appropriate levels and assuring completion
Installing, configuring, and maintaining applications, Operating Systems and hardware components of computer and network systems
Administration of Active Directory within scope
Daily checks and assessments of systems
Control and management of the backup processes
Maintain and improve technical documentation
Participate in project when required
Participate in the on-call rota
Improve the end user experience
Occasional travel to sites
Any other duties commensurate with skills, scope, and time available.
Implement and adhere to IT and general company policies

Key job requirements:

MS Office 365 installation and configuration

Network topologies and technologies
Windows PC Operating systems
PC hardware technologies

Active Directory
Mobile Technologies
Good communication skills
High levels of Customer Service
Attention to detail
Problem solving skills

Behavioural Competencies:

Friendly and approachable. Attacks goals and objectives with drive, energy and enthusiasm Diligent completion of task to a high level Proactive approach to work, using own initiative Embraces new challenges, is hands on operationally and gets things done Sets high standards of work for self and consistently achieves these High level of integrity and openness, combined with commitment to good governance

Listens attentively to others’ perspectives and provides constructive feedback to enhance

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.

In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.

Apply Now

Refine Your Search

technical support analyst jobs in woolston, ham

IT Support Analyst

2nd Line Technical Analyst

Service Desk Analyst

Technical Support Analyst

ICT Support Analyst HIWFRS624489

Support Analyst - Application Support

IT Service Desk Analyst

Related jobs to explore

I want to receive the latest job alerts for technical support analyst in woolston, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected