Technical support occupations Work, Jobs in Woolston, Ham (with Salaries)

Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Windows
3d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
1d
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
14d
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
7d
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
9d
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
7d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
Trainee Software support
Xora Print —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
IT Service Desk Analyst
CooperVision —Fareham
- Full-time
- Customer service
- Communication skills
1d
M365 Support Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- University
- Mentoring
- Employee discount
7d
Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
1d
Queue Controller
Onecom —Fareham
- £26,500 a year
- Monday to Friday
- Administrative experience
- Analysis skills
- IT
- Employee discount
Quick apply
1d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
7d
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Senior Tech Support Specialist
Entrust —Whiteley
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
9d
First Line Support
Southern Communications Group —Dummer
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Application Support Analyst
Vanquis —Petersfield
- Full-time
- Azure
- APIs
- Annual leave
Quick apply
14d

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Junior Operations Analyst

kingfisher -
Southampton

Apply Now

Job details

Full-time
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
GCSE
Windows
Organisational skills
IT
Communication skills
Time management

Full job description

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

The role

Junior Operations Analysts reside in the Command Centre, providing round the clock, dedicated Level 1/2 Infrastructure monitoring support for all of Kingfisher’s banners. This is a key role to the incident management process, responsible for accurately identifying and reporting any issues on live service applications.

In addition to monitoring, the JOAs are also responsible for performing initial problem determination and recovery prior to directing issues to the appropriate dedicated application and technology teams.

This is a brilliant opportunity with genuine development potential and the perfect role for a talented individual looking for an introduction into IT.

Please note that this role based at our Southampton office with a shift pattern of 12 hour shifts (24x7x365) over 15 days per month.

What's the job?

To work 12-hour shifts (24x7) managing IT services in accordance with Kingfisher operational policies and procedures.
Monitor IT production services of the operating companies that form Kingfisher PLC.
Work with experienced team members to develop business knowledge, key capabilities, and essential skills in readiness for promotion to next role.
Fix production incidents in accordance with agreed procedures and where necessary co-ordinate the resolution of more difficult incidents by working closely with technical support personnel.
Form effective relationships with colleagues so implementation of additional Command Centre responsibilities is seamless.

Shift details:

12 Hour shifts (24x7x365). Days 07-30 to 19-30. Nights 19-30 to 07:30
Overtime opportunities due to holidays and shift absence and workload

What you'll bring

Required Skills & Experience:

An IT related College/University qualification
Employment experience in IT and/or Retail would be beneficial.
Good understanding of Microsoft tools, such as EXCEL/WORD

Personal Specification:

Good general knowledge of IT software tools (EG: Microsoft Windows, MS Excel)
Excellent communication skills – verbal and written.
Ability to pick up new skills quickly.
Good verbal and written communications skills
Customer focus
Self-motivated with ability to work effectively under pressure.
Ability to work as part of a team
Good organisational skills, attention to detail and good time management skills.
Have a genuine interest in Retail and how customer needs are changing, particularly online
Reliable and conscientious

Qualifications

Excellent GCSE grades, emphasis in English & Maths
An IT related qualification would be advantageous.

How We Work

We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations.

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer

An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Diversity & Inclusion

Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.

#LI-AK1

Apply Now

Refine Your Search

technical support occupations jobs in woolston, ham

Junior Operations Analyst

1st Line Support Engineer

IT Operations Analyst - The Vision Centre

Technical Support Engineer L1

Technology Systems Consultant

Junior ICT Consultant

Help Desk Coordinator - Siemens

IT & Document Control Assistant

Support Analyst - Application Support

Technical Support Field Specialist

Trainee Software support

IT Service Desk Analyst

M365 Support Analyst

Service Desk IT Technician Level 1

Queue Controller

IT & DOCUMENT CONTROL ASSISTANT

IT Technician

Senior Tech Support Specialist

First Line Support

Application Support Analyst

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