This role will be providing analytical support for the Coding programme. Clinical coding is paramount for services to be appropriately reimbursed for the activity they do, along with the complexity this entails. The thoroughness of patient information is not only extremely important for income, but also for patient safety and experience, as well as for submission and benchmarking purposes.
This post will be to support this programme and helping shape where opportunities exist as well as ongoing monitoring of the programme, creating reports and responding quickly to adhoc requests. This post will be as a junior analyst working alongside a senior analyst.
This role is based within the Business Intelligence Unit at Gloucestershire Hospitals Foundation Trust. The ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The candidate will need to be able to work under pressure and be able to prioritise their own workload when there are conflicting deadlines.
We are therefore looking for an analyst who has drive and passion for delivering an exemplar BI service. An individual who is both forward thinking and solutions orientated.
Business intelligence is a process, driven by technology, that analyses business data to provide information that can be actioned so that, as a Trust, we can make better-informed business decisions.
The Business Intelligence team plays a vital role in supporting the clinical divisions within the Trust by delivering comprehensive analysis and expert insights. Through operational intelligence, benchmarking activities, and strategic support for the Trust's savings plans, the team ensures data-driven decision-making that enhances efficiency and effectiveness across the organisation.
As part of the Digital, Technology & Insights Directorate within the Corporate Division, Business Intelligence is central to shaping the Trust's operational and clinical strategies.
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. As a Trust with over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South-West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.
i. Take responsibility for delegated information streams within the department, to implement and adjust activity forecasting models, making use of Business Intelligence software, SQL and other information analysis/collection tools in order to ensure that information produced is of the required accuracy and is available easily to users, adhering to deadlines.
ii. To interrogate large volumes of highly complex data, using a variety of robust statistical and analytical methods, ensuring that the analysis derived from such information incorporates specified benchmarking information which can be used to inform the management decision making process, by monitoring key targets and informing the relevant managers of any anomalies, exceptions etc and instigating remedial corrective action when appropriate.
iii. To update and adapt systems, within the remit of this post, to ensure the accuracy and validity of information produced at all times, ensuring that the information provided is able to express complex datasets in the most efficient and effective manner.
iv. To report to the Divisional Information Manager on current operational issues and the achievement of agreed targets, for specifically delegated information streams, and assisting other members of the team with the production of their reports when required.
v. To work independently using initiative with regard to workload, ensuing all statutory deadlines are met and prioritising responses to information requests in an efficient and effective manner, complying with Trust and NHS protocols and guidelines at all times and referring issues to line manager for advice when appropriate.
vi. To proactively review and analyse data and to interpret information produced within the department, highlighting deviations from targets and trends and bringing key issues to the attention of relevant managers with recommendations for possible action, ensuring the local divisional management team receives professional support and advice on performance information.
vii. To provide information requested by directors/ senior managers on a regular and ad hoc basis in relation to Service delivery and target performance, ensuring the accuracy of such data by applying robust and consistent validation processes.
viii. To report any identified errors or poor-quality data to the Divisional Information Manager where there is a potential that the information may impact on the accuracy of the information reporting of the department.
ix. To contribute to the maintenance of good corporate and clinical governance arrangements, including risk management, by informing the Divisional Information Manager of any potential risk or breach of compliance.
x. Negotiating and influencing skills. Ability to engage with senior staff at a professional level to identify management information needs.
xi. To maintain confidentiality at all times and to ensure compliance with the Data Protection Act, reporting any problems etc. in the appropriate manner.
xii. Present verbal and written reports
xiii. Ability to embrace new skills, ways of working and positively influence junior team members. Flexibility is key.
xiv. Good communication skills to facilitate:
a. working in partnership with other teams and with external organisations,
b. sharing of knowledge with other Business Intelligence team members, and training of more junior members of the team.
xv. Commitment to continued professional, personal development and undertake some weekend work.
1. Communications and Working Relationships
i. Senior Information Analyst, Divisional Information Team Manager, Divisional Information Managers, Data Team Manager, Service Level Agreement Team Manager, Clinical Coding Manager, Clinical Systems Manager, IHCS Manager and their teams.
ii. Clinical Directors, consultants, and other medical grades
iii. Trust Assistant Directors, General Managers
iv. Senior Nurses, Allied Health Professionals and their staff
v. County and local NCRS teams
vi. Clinical Audit staff
vii. Social Service Managers
viii. Local Trusts and ICBs
ix. Patients and members of the public
