Service desk analyst Work, Jobs in Woolwich, Gtl (with Salaries)

IT Service Desk Analyst
St John Ambulance —London
- £26,936.00 - £29,287.26 a year
- IT
- Employee assistance programme
- Employee discount
10d
Service Desk Analyst
JamesFisher —London
- Customer service
- IT
- Communication skills
10d
Service Desk Analyst
Tindall Riley —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst: On Client Site in Watford
Codestone —London
- English
- Windows
- Microsoft Office
5d
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Service Desk Analyst
Formula 1 —Biggin Hill
- Full-time
- Azure
- Microsoft Office
- IT
- Store discount
- Annual leave
11d
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
Service Desk Analyst
PA Housing —Walton-on-Thames
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
4d
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
Service Desk Analyst
Bates Wells —London
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Quick apply
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
14d
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
11h
ICT Service Desk Analyst
Civic Recruitment Limited —Esher
- Customer service
- SharePoint
- Communication skills
Quick apply
13d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
14d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
CPC Application Support Analyst
Atos —Balham
- Monday to Friday
- Azure
- SQL
- Scripting
- Annual leave
6d
IT Business Support Analyst
The Lancashire Group —London
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
6d

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IT Service Desk Analyst

St John Ambulance -
London

Apply Now

Job details

£26,936.00 - £29,287.26 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

ITIL
IT support
IT
Problem management

Full job description

What's involved

Role type: IT Services

Hourly commitment: 35

Salary: £26,936 - £29,287.26

About the Role

As IT Service Desk Analyst at St John Ambulance, you will provide first line support for the systems used by the SJA community. You will ensure that emails sent to the IT Service Desk mailbox are logged within the ticket management system and simple incidents and service requests are resolved in a timely manner.

A key responsibility in this role is to manage the IT Service Desk mailbox, answer telephone calls to the service desk and ensure all actions taken to address support requests are recorded in the IT Service Management system and customers are provided with regular and timely updates on their outstanding tickets.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

To be successful in the role of IT Service Desk Analyst, you should have prior experience in a similar role and basic IT knowledge allowing you to perform in a customer-facing role delivering a high-quality service. You will ideally have experience of working in an IT Support environment and be familiar with ITIL processes for incident and problem management.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

Competitive salary & pension scheme
Cycle to work scheme
Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: TBC

Application Review Date: 28 June 2026

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

For all other candidates, or SJA volunteers wishing to apply, please click here

Apply Now

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IT Service Desk Analyst