It support apprentice Work, Jobs in Worcester, Eng (with Salaries)

IT Support Apprentice
Bosch Group —Worcester
- Full-time
- Microsoft Office
Quick apply
14d
IT Apprentice
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Computer networking
- Work from home

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IT Support Apprentice

Bosch Group -
Worcester

Quick apply

Job details

Full-time
14 days ago

Qualifications

Microsoft Office

Full job description

Company Description

Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world.

Welcome to Bosch.

The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.

Job Description

As our IT Support Apprentice your main responsibilities will be:

Provide IT consulting and customer support for mobile devices
Provide IT consulting and customer support for computer desktop / laptop & tablet devices.
Support field service solutions / applications / hardware
Support on-site AV solutions and systems
User administration
Provide customer support solutions
Support customer support applications
Participate in customer support drop-in sessions
Installing and setting up hardware and software
Provide Office 365 Administration & support
Resolve customers IT problems via telephone, remote control or in person
Maintaining asset register records
Assisting in the roll out of new IT procedures
Prioritising daily and other workload to ensure that any outstanding issues are resolved or escalated
To take agreed responsibility for specified areas on IT Support functions and technical issues as agreed, including the introduction of new technologies into the department and the Bosch Group
To create, maintain and participate in the departmental knowledgebase and documentation process.

Qualifications

Key Qualities:

Communicate and interact openly with customer focus, friendly and constructively with customers, local and remote colleagues
Good listening skills
Able to work independently, as well as in a team
State own opinions proactively to others
Ability to learn “on the job”
Contribute ideas to process and service improvement initiatives
Openness to ideas; willing to listen to suggestions from others and try new ideas
Work with others and seek the opinions of others to reach a creative solution
Show passion and ability to drive change within the organisation

Additional Information

Working Hours: 39.5 hours a week; Mon – Thurs 08.00 - 17.00 and Fri 08.00 - 16.30 with a 1 hour unpaid break

Location: Cotswold Way, Worcester, WR4 9SW (this is an office-based role)

The Apprenticeship criteria can be found here

Quick apply

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it support apprentice jobs in worcester, eng

IT Support Apprentice

IT Apprentice

Digital & AI Support Apprentice

IT Support Apprentice

IT 1st Line Support Apprentice

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