Customer liaison officer Work, Jobs in Wormleighton, War (with Salaries)

Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Management
- Leadership
- Communication skills
Quick apply
Customer Liaison Officer
Fortem Solutions Ltd —Stratford-upon-Avon
- Full-time
- Negotiation
- Annual leave
- Life insurance
2d
Patient Transport Liaison Officer (Relief)
EMED Group —Banbury
- £13.50 an hour
- 12 hour shift
- Data entry
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Regional Projects Customer and Communications Liaison Officer
Kier Group —Northampton
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule
3d
Resident Liaison Officer
Wates —Leamington Spa
- Communication skills
Senior Resident Liaison Officer
Wates —Leamington Spa
- Travel
- Annual leave
6d
Consents and Liaison Officer
Dalcour Maclaren —Bicester
- Customer service
- Team management
- Communication skills
- Free parking
- Annual leave
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Grazing Development Manager
Royal Society of Wildlife Trusts —Coventry
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Employee assistance programme
Grazing Development Manager
Warwickshire Wildlife Trust —Coventry
- £34,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
Property Manager - West Midlands
County Rents —Coventry
- £26,500 - £27,000 a year
- Full-time
- Communication skills
Quick apply

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Patient Transport Liaison Officer (Relief)
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Maintaining and enhancing the performance and quality of service offered to patients and customers. You will be the point of contact for escalation for your…
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customer liaison officer jobs near wormleighton, war

Customer Liaison Officer

Network Plus -
Lutterworth

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Wastewater treatment
Energy and utilities experience
Driving Licence
Management
Stakeholder liaison
Complaint handling
Performance management
Management reporting
Customer interaction
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

*A successful DBS Check will be required*

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

customer liaison officer jobs in wormleighton, war

Customer Liaison Officer

Customer Liaison Officer

Patient Transport Liaison Officer (Relief)

Regional Projects Customer and Communications Liaison Officer

Resident Liaison Officer

Senior Resident Liaison Officer

Consents and Liaison Officer

Call Handler

Grazing Development Manager

Grazing Development Manager

Property Manager - West Midlands

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