Job Description
Exciting Opportunity at Pharm@Sea: Join Us as a Pharmacy Dispenser. Pharm@Sea, a wholly-owned subsidiary of University Hospitals Sussex NHS Trust, invites talented individuals to apply for the full time position of a Pharmacy Dispenser for our newly opened second site. Nestled within the Princess Royal Hospital in Haywards Heath, our new site provides a dynamic and rewarding career in a company dedicated to innovative hospital outpatient care. Our original site, Pharm@Sea, has experienced several years of growth and success within the Trust, and has now expanded to a second site in the Princess Royal Hospital, Hay
Why choose Pharm@Sea?
Cutting-Edge Technology: We leverage the latest advancements, including a dispensing robot and prescription tracking software, to deliver a safe, efficient, and high-quality service to our patients.
Modern, Flexible Work Environment: Our newly purpose-built pharmacy provides a contemporary and flexible workspace, empowering our staff to innovate and contribute to the development of both existing and new ancillary services, all aimed at enhancing the overall patient experience.
Commitment to Professional Development: At Pharm@Sea, we prioritise the growth of our team. With a proven track record of in-house training and development, we invest in our employees' professional progression. As we expand our services with the opening of our second site, we encourage and support the advancement of our team members.
Competitive Compensation and Benefits: Joining Pharm@Sea means enjoying an attractive bonus and benefits package, highly competitive salaries based on experience, pension contributions, and a performance-related bonus. We believe in rewarding our dedicated team members with a comprehensive set of benefits.
Contributing to Excellence: As a Pharmacy Dispenser at Pharm@Sea, you will play a vital role in developing and maintaining standards of excellence in professional services. Your contributions will directly impact the well-being of our patients, staff, and the local community.If you are ready to be part of an innovative, forward-thinking company committed to delivering top-tier patient care, we encourage you to apply for this exciting opportunity.
Join us in shaping the future with the expansion of exceptional pharmacy services at our new, second site in Haywards Heath.
Apply now and embark on a fulfilling career journey with Pharm@Sea!
JOB SUMMARY:
The Dispenser plays a vital role in ensuring a high quality patient and customer experience is maintained. You will assist with all aspects of dispensing such as assembling prescribed items, stock receipt and storage, as well as sales of OTC and pharmacy medicines to patients.
The post holder will be part of a high performing team that is expected to demonstrate behaviours that promote our vison, mission and values, which are:
Vision
To provide exceptional and innovative healthcare services for our patients and customers on a multi-site basis.
Mission
We strive to provide the best possible patient experience through living our values
Values
Positive- Proactive engagement through teamwork, celebrating success, however big or small.
Fair- Being considerate, inclusive and impartial towards colleagues and patients.
Honest- Communicating together to create transparency, trust and respect.
Accountable - Leading by example through taking responsibility for all we do, individually and collectively.
Dependable- Committed to delivering consistent, reliable, and flexible support to colleagues and patients.
KEY JOB RESPONSIBILITIES
1. Prepare labels using the pharmacy computer system and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
2. Organise the timely supply of out of stock medication to patients and communicate any delays in supply to the appropriate person.
3. Receive prescriptions/orders and process on to the pharmacy prescription tracking system ensuring accurate data entry, and advise patients on their prescription exemptions.
4. To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement, and select and recommend suitable products and provide advice on their correct use.
5. Receive deliveries from suppliers and manufacturers and assist with stock control, storage and rotation.
6. Maintain the dispensary area in good order topping up the consumables (bottles, cartons, bags) as necessary.
7. Aid in the training of new Technicians and Assistants by demonstrating techniques and procedures to undertake labelling, dispensing, sale of OTC and pharmacy only medicines, receipt and storage of stock and in the use of the pharmacy automated dispensing system (robot).
8. To undertake any other duties that may reasonably be required.
9. To demonstrate the company’s values and behaviours.
Knowledge, Skills, experience and Qualifications Required
Essential ·
- NVQ Level 2 in Pharmaceutical Services or equivalent.
- Current community or hospital pharmacy experience ·
- Excellent customer service skills ·
- Strong communication skills - must be able to recognise and overcome barriers to understanding e.g. language, deaf, learning difficulties ·
- Keyboard and mouse skills ·
- Use of a pharmacy computer system ·
- Cash handling and till work experience ·
- Demonstrable commitment to CPD ·
- Fluent written and spoken English including good numeracy ·
- Full UK permit
- Clean DBS or able to pass one when required
Desirable ·
- Efficient at planning and organizing ·
- Experience of working in a hospital pharmacy ·
- Experience of using pharmacy CMM computer system ·
- Experience of using prescription tracking system ·
- Experience of using automated dispensing systems (robot)
ADDITIONAL INFORMATION:
Key Internal & External Clients:
· All Pharmacy teams
· GP’s / nurses / clinical staff
· Patients / customers
· Board of Directors (Pharm@Sea)
Additional Information:
- At no time should the post holder work outside their defined level of competence or outside of defined SOPs. If the post holder has concerns regarding this they should immediately discuss this with their Manager.
- All staff who are members of a professional body must comply with standards of professional practice/conduct. It is the post holder’s responsibility to ensure they are both familiar with and adhere to these requirements.
- The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within policies and procedures.
- This job description is not inflexible but is an outline and account of the main duties. Any changes will be discussed fully with the post holder in advance.
- This job description will be reviewed periodically to take into account changes and developments in service requirements.
- There is a requirement to participate in rostered shift working including evening, weekend and bank holidays in line with the needs of the business.
JOB HOURS:
Monday - Wednesday 9am - 6pm
Thursday 10am - 7pm
Sunday 9.30am - 1.30pm
13 Month Fixed Term Contract
Confidentiality and Information Security:
As an employee you will be required to uphold the confidentiality of all records held by the organisation, whether patient records or and other Company information. This duty lasts indefinitely and will continue after you leave the organisation’s employment.
All information which identifies individuals in whatever form (paper/pictures, electronic data/images or voice) is covered by the of the Data Protection procedures as set down by the Company as a result of the General Data Protection Regulations, May 2018 and should be managed in accordance with this legislation.
JOB REVISION
This job description should be regarded as a guide to the duties required and is not definitive or restrictive in any way. The responsibilities of the post may be varied from time to time by the Pharm@Sea Board in response to changing circumstances. You will be required to train for this post at both our Brighton site and Haywards Heath site and may be required to work cross-site as required by the needs of the business.
This job description does not form part of the contract of employment.
BENEFITS:
Benefits:
- Company events, Company pension
- Cycle to work scheme
- Employee discount
- Incremental annual leave policy e.g. ability to gain up to 1 extra week A/L over 5 years of continuous service
- 1 hour lunch break (30mins paid for by the company)
- Supplemental pay types: Performance bonus
Ability to commute/relocate: Haywards Health: reliably commute or plan to relocate before starting work. Availability to work cross-site in Brighton for training.
Experience: Qualified Pharmacy Dispenser (NVQ 2 or equivalent). At least 1 year pharmacy. Hospital experience preferred.
Job Type: Full-time 13 month Fixed Term Contract
Benefits:
- Company events
- Company pension
- Discount scheme
- Cycle to work scheme
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
Pay: £14.05 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Experience:
- Pharmacy Dispenser: 1 year (required)
Licence/Certification:
- GPhC Accredited Pharmacy Dispensing Qualification? (required)
- NVQ 2 in Pharmacy Dispensing (required)
Work Location: In person
