Product technician Work, Jobs in Wotton Underwood, Bkm (with Salaries)

Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
10d
Production Engineer- UK
Murata Power Solutions —Milton Keynes
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
- Life insurance
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
11d
Laboratory Technician
Newrotex —Oxford
- £25,000 a year
- Full-time
- Microsoft Excel
- Laboratory experience
- Microsoft Office
Quick apply
Engineering Technician
AG Barr —Milton Keynes
- £30,471 - £45,706 a year
- Full-time
- Maintenance
- IT
- Employee discount
Quick apply
Vehicle Assembly Technician
Hedley Studios —Bicester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Assembly
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
STARS Technician - Product Quality Inspection
Abbott Laboratories —Witney
- Full-time
- English
- Communication skills
- Time management
Service Advisor (Golf & Turf)
Farol Ltd. —Thame
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
- Employee discount
Quick apply
5d
Mobile Hydraulic Field Service Technician
Pirtek —Milton Keynes
- £35,000 - £45,000 a year
- Weekend availability
- Communication skills
- Mechanical knowledge
Audio Technician
elasticStage —Hemel Hempstead
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Annual leave
Quick apply
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
4d
ASSOCIATE TECHNICIAN
Quantum Fabrix —Kidlington
- Full-time
- Laboratory experience
- Microsoft Office
- Travel
- Annual leave
Quick apply
13d
Electrical Installation Technician (Entry Level)
Yunex Traffic —Aylesbury
- Overtime
- No experience needed
- Communication skills
- Gym membership
Production Operative
Helix Autosport —Banbury
- £25,000 - £27,000 a year
- Full-time
- In-person
- Hand tools
- Mechanical knowledge
- Sick pay
Quick apply
12d
Test Technician
Instron —High Wycombe
- Full-time
- Microsoft Office
- Project management
- Flexible schedule
Assembly Operative
Element 1 Engineering —Luton
- From £29,000 a year
- Full-time
- Computer literacy
- Assembly
- Organisational skills
Quick apply
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
PDR Technician
Perfect Vehicle Preparation —Chipping Warden
- From £60,000 a year
- Full-time
- Heavy lifting
- Power tools
- In-person
Quick apply
9d
Diagnostic Technician - CUPRA SEAT
Vindis Group —Milton Keynes
- £38,500 a year
- Customer service
- Driving
- Employee assistance programme
Senior Instrumentation Technician
Martin-Baker —Chalgrove
- Master's degree
- Business
- Annual leave

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product technician jobs near wotton underwood, bkm

Assembly Technician & Technical Support

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
10 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

product technician jobs in wotton underwood, bkm

Assembly Technician & Technical Support

Production Engineer- UK

CAD Technician

Laboratory Technician

Engineering Technician

Vehicle Assembly Technician

STARS Technician - Product Quality Inspection

Service Advisor (Golf & Turf)

Mobile Hydraulic Field Service Technician

Audio Technician

1st Line IT Support Technician

ASSOCIATE TECHNICIAN

Electrical Installation Technician (Entry Level)

Production Operative

Test Technician

Assembly Operative

Data Centre Technician , Data Center Operations

PDR Technician

Diagnostic Technician - CUPRA SEAT

Senior Instrumentation Technician

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