About Us
Golf Gear Goods is a growing golf retail store and Trackman simulator venue based in Crewe.
Alongside the retail business, we also operate additional golf brands and e-commerce businesses, giving the successful candidate the opportunity to gain experience across retail, marketing, social media, customer service and online sales.
We are looking for an enthusiastic, organised and proactive individual to become an important part of our growing team.
This is a varied and exciting role that combines customer service, retail operations, simulator management, social media marketing, local business development, community engagement and e-commerce fulfilment.
No two days are the same.
Key Responsibilities
Your responsibilities will include:
- Welcoming customers into the golf shop and simulator venue
- Managing simulator bookings and ensuring customers have a great experience
- Opening and closing the premises when required
- Providing excellent customer service both in-store and online
- Assisting customers with golf equipment, products and services
- Managing and assisting with multiple social media accounts
- Creating, scheduling and publishing social media content
- Responding to messages, comments and customer enquiries
- Assisting with photography and video content creation
- Packing and dispatching customer orders on a daily basis
- Assisting with stock management and merchandising
- Supporting promotional campaigns, events and product launches
- General administration and day-to-day business support
Community & Local Marketing
A key part of this role will involve helping to grow awareness of Golf Gear Goods within the local area.
The successful candidate will be encouraged to build relationships with local businesses, sports clubs, societies and community groups to help promote both our retail store and Trackman simulator venue.
Responsibilities may include:
- Building relationships with local businesses and organisations
- Identifying local partnership opportunities
- Promoting simulator experiences and events
- Helping to organise in-store events, competitions and open days
- Supporting local marketing campaigns
- Developing creative ideas to attract new customers into the shop and simulator venue
- Representing the business positively within the local community
We are looking for someone who enjoys meeting people, building relationships and helping businesses grow.
Who We're Looking For
We're looking for someone who is:
- Friendly, approachable and confident with customers
- Organised and able to manage multiple tasks throughout the day
- Comfortable working independently and taking initiative
- Reliable, punctual and professional
- Interested in social media, marketing and content creation
- Keen to learn and develop new skills
- Able to adapt to a fast-moving business environment
- Positive, enthusiastic and willing to get involved wherever needed
An interest in golf would be advantageous but is not essential. We welcome applications from candidates with backgrounds in retail, hospitality, customer service, marketing, social media, events, content creation or business development.
Desirable Skills
Experience in any of the following would be beneficial:
- Social media management
- Instagram, Facebook and TikTok
- Canva
- Photography
- Video creation and editing
- Shopify or e-commerce platforms
- Retail sales
- Customer service
- Event support
- Business networking or community engagement
Application Requirements
As social media and content creation form an important part of this role, applicants are encouraged to include links to:
- Social media accounts they manage
- Content they have created
- Photography or videography work
- Portfolios or creative projects
- Personal social media profiles (optional)
We are interested in seeing examples of creativity, communication skills and content creation experience where available.
What We Offer
- Competitive pay from £13+ per hour
- Flexible working arrangements
- Opportunity to work across multiple growing golf brands
- A varied role with genuine responsibility and autonomy
- Staff discounts on products and simulator usage
- Potential for additional bonus opportunities linked to business growth and performance
- Opportunity to grow with an ambitious and expanding business
If you're looking for a role where you can combine customer service, marketing, social media, retail and community engagement within a growing business, we'd love to hear from you.
Please apply with your CV and a short introduction telling us why you'd be a great fit for the role.
Pay: From £13.00 per hour
Benefits:
- Casual dress
- Employee discount
- Free parking
- Store discount
Application question(s):
- What is one thing you would do in your first 30 days to help Golf Gear Goods attract more customers
Work Location: In person
